Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
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Service rating : pretty goodProduct: ring held up in customs so far. would appreciate advice as to how I can reclaim the VAT on ring given I am not UK resident
Service rating : The earrings are exactly as described and arrived 48 hours after order with brilliant packagingProduct: One very happy Mum ( who thinks Dad organised and purchased them) showing off her birthday earrings
Service rating : Easy to communicate and fast deliveryProduct: As described and shown on the video
Service rating : Excellent and very helpfulProduct: The wife is very happy with her birthday present
Service rating : Excellent and prompt deliveryProduct: Smaller than I thought but very good quality.
Service rating : Excellent serviceProduct: Excellent product & service
Service rating : Fabulous service - ring arrived on time in a beautiful presentation box. I can't imagine buying jewelry from anywhere else now.Product: Fabulous diamond and sapphire ring - could not be more delighted with it! I have had so many compliments - it sparkles and it is just gorgeous!!
Service rating : easy to navigate website. clear descriptions of items, fantastic prices.Product: beautiful little ring, gorgeous packaging, thank you very much, I will use you again and recommend you to others.
Service rating : Good website description and prompt serviceProduct: Just as it appeared on the site. Great quality
Service rating : OkProduct: Ok30-Jan-2016good & prompt30-Jan-2016Ok prompt
Service rating : No dramas or issues just great serviceProduct: Perfect match for the ear rings, I hope she likes it
Service rating : Very quick service and no postage.Product: The bracelet looks lovely. It is a present for our daughter, so I really hope she likes it.
Service rating : BrilliantProduct: Brilliant
Service rating : Customer service very goodProduct: Ring was ordered and delivered the next day as promised.
Very nice looking ring, partner loves it, will definitely use these guys again.
Service rating : Communication could be better - had one email saying goods would be ready in week to 10 days - then no other emails until goods shipped - Outer packing on the goods could be better Grey corrugated cardboard box does not give the value of the goods purchasingProduct: The Diamond & chain even though lovely, seems to be smaller/thinner than expected28-Jan-2016As per above - Grey cardboard packaging could be better - email communication could be better
Service rating : Delivery was quick Product: It was gorgeous
Just what I was looking for my mom to match it with her sapphire necklace
She was over the moon
Would recommend to everyone
Service rating : Very goodProduct: Smaller than it looks in the video but very nice
Service rating : I was a bit sceptical about ordering jewellery online but done some research and found the diamond store and soo happy I ordered from them had the ring in my hands within 24hr and my fiancee loves it!Product: Lovely ring and the way it's all packaged is great!
Great value for money!
Service rating : Fantastic service, really helpful on the chat, a great way to get a quality product at a great value!Product: Very beautiful. Sparkling diamonds in a very delicately styled setting. Ideal for the lady who likes jewllery that is subtle.
Very fast delivery. On finance option there should be an info that delivery address will be the same as the address provided when applying for finance. This limitation makes impossible to deliver to work address for example.
Service rating : It would have been good to know I would have to wait 10 days before actually ordering the product.Product: My wife was very happy with both the size and the quality of the product.
Service rating : Kept me informed at every stage from ordering to making to delivering, great serviceProduct: I love it and more importantly my fiancé (hurray) loves it
Service rating : I'd actually say my opinion is neutral, but there's no option for that. Delivery was shown as 2 days when I ordered but then the items weren't in stock, so I was then told it would be 7-10 days. Luckily I'd ordered in plenty of time. When they did arrive, the earrings were very nicely boxed and securely packaged.Product: Again, more neutral feedback, but the clasps holding the gems were much smaller and thinner than in the photo on the website. The stones are also much darker than advertised. Nice items still, but not really as described and probably not worth the money.
Service rating : The service was first class. The Diamond store was a pleasure to deal with, great communication. I ordered this ring from Australia, and had a completely hassle free experience. Super fast delivery, with no delays.Product: Beautiful ring, as expected. Packaging was superb, beautifully presented gift pack.
Congratulations and many thanks to The diamond store.