Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
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Service rating : I was disappointed the ring took longer than I understood it would, but the staff were very polite.Product: I ordered a ring which was shown to have 9 sapphires and 9 diamonds, with the sapphire weight of 1.70ct. The ring supplied has 15 tiny sapphires and is 0.90ct. I am in the process of seeking legal advice.07-Jul-2015Please ignore my earlier comment, which was an error on my part. The ring supplied by The Diamond Store is beautifully crafted and the fact I ordered the wrong and dd not discover until afterwards is my fault. My wife is delighted with the ring and has no idea of my mistake.
Service rating : I was advised every step of the way regarding my delivery.Product: This ring is superb - exactly how described online. Very pleased - thank you
Service rating : Great service and prompt replyProduct: Just what i ordered
I did send a really nice email on the day I received the ring. Initially I found ordering a bit complicated as I do not use a mobile phone, but that was explained to me.
I had concerns about ordering jewellery online but The Diamond Store provided a great service. The jewellry was a present and delivered in a lovely presentation box.
Service rating : i was always well informed as to what was happeningProduct: really love my ring so comfortable will be back shopping again very soon
Service rating : Helpful service and responsive on emailProduct: The diamond tennis bracelet is beautiful. Even with 6 carat it is narrow so go for worse but bigger diamonds as you cannot see a difference. Thank you!
Service rating : First rateProduct: Great little product
Service rating : I was a bit apprehensive about buying earrings and pendant on the internet sight unseen. But high street jewelry shops had such a poor selection, I simply had to try something else. The Diamond store seemed a bit risky. As it turned out the 55 wedding anniversary present appears to have been received with favorable approval.Product: Just what she had hoped they would be like.
Service rating : Very helpful, immediate delivery, beautifully packaged.Product: Extremely pleased with them.
Service rating : Customer service were really friendly and helpful, really loved the packaging it came in too.Product: I bought this for my fiancée to wear on our wedding day. She absolutely loved it and got so many compliments throughout the day. Thank you Diamond Store!!
Service rating : Would have been good to know that the desired item wasn't available when I ordered, but I received prompt help with ordering a substitution.Product: Am happy with the purchase, it's a beautiful piece.
Service rating : Ver promptProduct: I am giving this to my partner for her 50th let us see her reaction on the 11th July.
Service rating : Really easy to order from, continual updates on order statusProduct: Beautiful ring thank you
Service rating : Order fulfilled immediately, great responseProduct: Gift for 18th but I think she will love them
Service rating : Brilliant service. Communication excellent.Product: Lovely little keeper ring - exactly what I wanted and exactly the right size. Packaging and presentation excellent.
Service rating : Fantastic serviceProduct: Fantastic service and absolutely beautiful ring my now fiancé is absolutely in love with it :)
Service rating : All round the service was good, just a little dissappointed at the length of time it took for the product to arriveProduct: Beautiful ring, has put me in the good books for a long time.
Service rating : Service was great and delivery was prompt.Product: Excellent product, my girlfriend (now fiancé) loved it.
Service rating : Great product & great service
Requested delivery on a specific date so could receive delivery (rather than have despatched in 24hours which is normal despatch time) and diamond store sent it for correct dayProduct: My mum loved these for special birthday present
Service rating : Very good customer service. Speedy and safe delivery of item. As a returning customer I would highly recommend this company.Product: The necklace is beautiful - just what I wanted! Thank you.
Service rating : Very good - excellent service and excellent staffProduct: Service was excellent. The earrings had to be made but I was kept informed by very friendly staff and they arrived before time.
Service rating : fantastic service, gorgeous presentation and very good value for money. Would definitely recommend.Product: looks a lot more expensive in real life. images do not do it justice. Love it!!!!
Service rating : Very prompt service & delivery.Product: Beautiful bracelet - might be a good idea if it were possible to have different lengths sizes for the bracelet.
Service rating : Fast delivery, good communication and excellent customer service. Would recommend and will buy from again.Product: Very pleased with the earrings and beautifully packaged.