The Diamond Store Reviews

Consumer ratings of The Diamond Store

Feedback for www.thediamondstore.co.uk has been compiled from 5506 Customer Reviews

  • Feefo member since
  • 31/05/2011
  • Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thediamondstore.co.uk
1 Hour(s) ago

Sapphire 7mm x 5mm And Diamond 18K White Gold Earrings

Service
Product

Excellent quality and service

No Comment
2 Hour(s) ago

Diamond 0.05ct 9K White Gold Earrings - RTC-EG241Y

Service
Product

The earrings I purchased were exactly as I wanted, I was delighted with them

No Comment
5 Hour(s) ago

Sapphire 6 x 4mm And Diamond 9K Yellow Gold Pendant

Service
Product

Service rating : Was nervous at the thought of purchasing jewellery online but the level of service was brilliant and you are guided through each step. Will only use this company from now on. Packaging is brilliant.
Product: Beautiful quality piece.

No Comment
6 Hour(s) ago

Rae Half Eternity Ring 0.33CT Diamond 9K White Gold

Service
Product
Latest
Service
Product

Fantastic service and beautiful eternity ring that I'm sure my wife will love. Thank you very much!

30-Aug-2015
Excellent, would 100% recommend.

Read more
No Comment
7 Hour(s) ago

Chandelier Earrings 0.36CT Diamond 9K Yellow Gold

Service
Product

Service rating : As ALWAYS, first class, quick and efficient service
Product: Very good quality. Best value for money for top quality products

No Comment
20 Hour(s) ago

18K White Gold Channel Set Diamond Ring 0.50ct H/si

Service
Product

Service rating : Prompt delivery, very impressed.
Product: Beautiful ring, very sparkly.

No Comment
23 Hour(s) ago

Sapphire 7 x 5mm And Diamond 9K Gold Pendant

Service
Product

Service rating : I cannot fault the service. They kept me informed and I could track the delivery. If anyone wants to buy a gift for that special lady in their life the presentation is second to none.
Product: The pendant was just as I expected it to be like and it is beautiful.

No Comment
30 Hour(s) ago

Tanzanite 1.00CT high quality (AA) 925 Silver Earrings

Service
Product

Service rating : Prompt shipping and good communication - however, I experienced huge difficulties with the mobile site, with it not being possible to complete the process without reverting to the desktop version (which does not function correctly on a mobile device).
Product: Packaging and presentation were excellent, but the product differed greatly from the images on the website, with the colouration almost unrecognisable.

Read more
No Comment
27-Aug

Emerald 0.43CT And Diamond 9K Yellow Gold Pendant

Service
Product

Service rating : Excellent service, there was no problem at all.
Product: Very good value for money!

Read more


Thank you for your review.

We hope you love your emerald pendant and enjoy wearing it!

Kind Regards,

Amber
27-Aug

Emerald 5 x 3mm And Diamond 9K White Gold Ring

Service
Product

Service rating : Excellent service, will highly recommend. 10/10
Product: Gorgeous ring, really pleased with it. Nice packaging. Love the gloss black box. 10/10

Read more


It is fantastic to hear that you will be recommending us, thank you.

I hope the recipient loves her emerald ring and we look forward to seeing you again soon.

Kind Regards,

Amber
27-Aug

0.21ct Diamond and 9K White Gold Half Eternity Ring - RTC-E3638

Service
Product

Service rating : Great Fast Service
Product: Looks Great not sure if it fits yet as I have not given it to her yet.

Read more


Thank you for your review!

I hope the recipient loves her diamond ring, I am sure she will, as it´s beautiful.

Kind Regards,

Amber
27-Aug

Diamond Earrings 2.00ct Look Galileo Style 0.74ct in Platinum

Service
Product

Service rating : exellent
Product: exellent

Read more


It is great to hear that you love the diamond stud ear rings, I hope your wife loves wearing them.

We look forward to your next order soon.

Kind Regards,

Amber
27-Aug

Certified 0.90CT Petra 18K White Gold Engagement Ring E/VS2

Service
Product

From start to finish the Diamond Store was fantastic. A member of staff called Grace was so good with me and made the whole procedure a joy.

Read more


I will pass your kind words onto Grace, thank you.

I hope the recipient loves her diamond engagement ring and we look forward to assisting you with the wedding rings in the future.

Kind Regards,

Amber
27-Aug

Ruby 1.12ct And Diamond 18K White Gold Ring

Service
Product

Service rating : My wife is very pleased with her ring and also the service and packing.
Product: An excellent product of very good clarity and quality.

Read more


Thank you for your review.

We are thrilled to hear that your wife loves her ruby ring, we hope she enjoys wearing it!

Kind Regards,

Amber
27-Aug

Ruby 6 x 4mm And Diamond 18K White Gold Earrings

  • Customer also reviewed:
  • Ruby 7 x 5mm And Diamond 18K White Gold Pendant
Service
Product

Service rating : Very competent staff. Delivered my wife's earrings and necklace as promised. 40th wedding gifts. And as a typical man I was on the last minute!!!
Product: Very pleased. These items are as advertised.

Read more


It is great to hear that you love the ruby earrings, they do make the perfect 40th anniversary gift.

We look forward to your next order soon.

Kind Regards,

Amber
27-Aug

Sapphire 5 x 3mm And Diamond 18K Gold Ring

Service
Product

Service rating : Excellent service from this company.
Product: Delighted with my purchase.

Read more


Thank you for your kind words!

Enjoy wearing your beautiful sapphire ring.

Kind Regards,

Amber
26-Aug

Cluster Earrings 0.25CT Diamond 9K White Gold

Service
Product

Service rating : Delivery excellent service,
Product: Unfortunately these cluster earrings, didn't do much for me, I wanted something slightly bigger.

Read more


Thank you for your review.

I am sorry to hear that the earrings were not for you, as soon as they are returned we can process an exchange or full refund for you.

We look forward to seeing you again soon.

Kind Regards,

Amber
26-Aug

Sidestone Engagement Ring With 0.33ct of Diamonds set in 9K White Gold

Service
Product

Service rating : Very good service, went above and beyond what i expected, not many places around that will truely put the customer first. I would definately recommend to anybody
Product: Item as described, good value for money

Read more


Thank you for your review!

It is great to hear that you will be recommending us.

I hope the recipient loves her diamond shoulder ring and we look forward to assisting you again soon.

Kind Regards,

Amber
26-Aug

Sapphire 1.00ct And Diamond 9K Gold Ring

Service
Product

Service rating : good
Product: wife happy

Read more


Thank you for your review.

It is great to hear that your wife loves her sapphire ring and we look forward to seeing you again soon.

Kind Regards,

Amber
25-Aug

Stud Earrings 0.10CT Diamond 9K Yellow Gold

Service
Product

Service rating : Good communication and efficient service
Product: Pretty little earrings!

Read more


It is great to hear that you love your diamond stud earrings, I am sure you will receive many compliments whilst wearing them.

We look forward to welcoming you back soon!

Kind Regards,

Amber
25-Aug

Ruby 6 x 4mm And Diamond 18K White Gold Pendant

Service
Product

Service rating : great service supplied just in time nicely presented
Product: bought this for my wife on our 40th anniversary and she loves it it looks real quality

Read more


We are thrilled to hear that your wife loves her ruby pendant, it makes the perfect 40th anniversary gift.

We look forward to your next order soon.

Kind Regards,

Amber
25-Aug

Ruby 0.68CT And Diamond 9K White Gold Pendant

Service
Product

Service rating : Very good
Product: I was very surprised how small it was! It looks much bigger in the pictures.

Read more


It is great to hear that you had an enjoyable shopping experience!

I hope the recipient loves her ruby pendant, if you would like to exchange it for another one, just let us know.

Kind Regards,

Amber
25-Aug

Diamond and Ruby 9K Gold Ring - RTC-A3353

Service
Product

Service rating : Very good service and prompt delivery. Polite and helpful staff.
Product: Very good for the price paid. My wife was more than happy with the ring.

Read more


Thank you for your review.

We are thrilled to hear that you both love the diamond ring!

Just let us know if you need anything else at all in the future.

Kind Regards,

Amber
25-Aug

Ruby 6 x 4mm And Diamond 9K Yellow Gold Pendant

Service
Product

Service rating : very good service & kept informed
Product: the person who received it was more than pleased

Read more


We are thrilled to hear that the ruby pendant you purchased was well received, it is beautiful !

We look forward to seeing you again soon.

Kind Regards,

Amber
25-Aug

Ruby 0.68CT And Diamond 9K White Gold Pendant

Service
Product

Service rating : I could not fault the service I received, I was kept informed of the progress of my order.
Product: Pleased with the quality of the pendant and feel it is good value for money. Very pretty.

Read more


It is great to hear that you had an enjoyable shopping experience and that you love the ruby pendant.

We look forward to your next order soon.

Kind Regards,

Amber