Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Great communication, gave me confidence with my purchaseProduct: Beautiful and high quality item
Service rating : I was very impressed with the service I received from The Diamond Store. Lucy contacted me by telephone to ascertain when I wanted the earrings by and they were dispatched very quickly. They were packaged beautifully including a gift bag and card. Excellent company and superb service.Product: Beautiful earrings. Much better than those I looked at in local shops and excellent value for money. I will not go anywhere else for jewellery in future.
Service rating : Very good, a quick and easy to use site and clear throughout.Product: Thankyou for a very quick and efficient service,very recommend.
Excellent product and presentation.
Service rating : Excellent serviceProduct: Gave the pendant to my Daughter yesterday Easter Sunday ,she was very please with the Hamsa thank you.
Service rating : very goodProduct: very good
Service rating : Good customer service, v quick and timely responses from staff. Inspires confidence. Timely delivery of ring.Product: If I'm honest I wanted to love the ring straight away but I don't. The diamond is beutiful but the ring has disappointed me. It looks v slightly misshapen and the design if the ring simply doesn't resemble the Petra ring advertised online. The differences are around the shoulder and the part of the ring closest to the finger under the diamond. Despite the fact IDE planned to give her the in 4 days I'm actually thinking I should send it back.
Service rating : See belowProduct: From start to finish I found The Diamond Store most helpful. The website is excellent, the personal service was user friendly and, understanding and very helpful. A company I would use again.
Service rating : Very easy to deal with, they made alterations to my request which was great, superb serviceProduct: The product was excellent just what I wanted, the special request that I required was completed without a problem, superb service
Service rating : Standard normal service.Product: Not as on screen.
Very quick and smartly packaged!
Service rating : Absolutely 5 star service with all of costumer respect. Thank you very much.Product: It looks exactly how was described, and met all my expectation.
Service rating : Good communication, arrived quickly.Product: Exactly as described, perfect.
Service rating : Friendly efficient communication with staff, fast deliveryProduct: Beautiful pendant thanks
Service rating : Purchase was excellent and on timeProduct: Excellent quality and value for money
Service rating : Very prompt service and beautifully presented and packaged.Product: Pretty and delicate. Recipient was highly delighted!
Superb service, my wife is highly delighted with the earrings.
Service rating : Speedy service, nice packaging and easy transaction. Web site would benefit from some sort of scale ruler next to products to judge size.Product: Product was good quality but smaller than it appeared in the web site video.
Service rating : Very good fast service.Product: Lovely necklace accurately described. Pleased with purchase.
Placed the order on Sunday, the ring arrived on Tuesday!
Service rating : First class service from order to delivery. Very prompt delivery also.Product: Product exactly as described. Purchased as a replacement engagement ring for my wife as her previous one of 27 years was looking somewhat the worse for wear. This ring was a near exact match and put the icing on our anniversary day.
Service rating : Service and emails excellentProduct: Ring is being sent back as the vertical alignment is not straight one side of the diamonds
Service rating : excellentProduct: very pretty my treat to me cheers me up no end excellent
Service rating : A great website which ois very clear and easy to use. They are very reliable and I would recommend them to anyone and everyone?Product: Very good quality products and at the most competitive prices I have found. Plus the Mrs loves them so that's the main thing!
Service rating : easy to use website with a great selection of jewellry.Product: the pendant is marvelous and the presentation boxes and wrapping are splendid. delighted with the result.
The site was straightforward and easy to use, and my purchase arrived on time without any issues.