Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : I had to return the product and the return and refund service was 1st classProduct: The pendant itself was excellent but it only hung properly when you did not move
Service rating : Easy ordering and delivery was within 24 hours.Product: A very unusual design, very dainty and pretty. Suitable for everyday wear.
Service rating : Very fast andd brilliant communication, overall 100% serviceProduct: Fantastic am very pleased with the product, I hope that she likes it to!! Thanks again!!
Service rating : First class service great presentation package very pleasedProduct: Pendent looks great I'm sure my wife will be delighted with it
Service rating : Excellent service - left me voicemails and emails and suggested an alternative when what I wanted was not in stock.Product: Great fit so I won't even need to take up the offer of a free resize. Thanks!
Service rating : best shopping ever and very helpfullProduct: My mrs loves them both,she's over the moon with them
Service rating : The item was delivered the day after ordering, incredibly good service!Product: Excellent earrings, much better than those in the shops for the same money. Beautifully packaged. A lovely gift.
Service rating : A pleasant surprise online. They need to be better marketedProduct: Ask me in 3 months...
Service rating : Items arrived by the date I had asked.Product: Looks better is person. Emeralds are a lighter green in colour than shown, which I personally preferred
Service rating : Super fast delivery - arrived the very next morning after I placed the order! Excellent communication as well!Product: Great - exactly as advertised. Well made, well packed and a very competitive price!
Good communication. The ring came beautifully packaged and the service was excellent.
Service rating : Great Website. Easy to browse. Product is lovely. Fast shipping.Product: Overall nice, but Sapphires are darker than those in the photo.
Service rating : Great service and good communication keeping me updated with the progress of the orderProduct: Beautiful ring
Service rating : I can't fault them. They had exactly what I wanted, made it specially for me, and the packaging is beautiful. Thank you!Product: It's beautiful!
Service rating : The service was as I have intimated. ExcellentProduct: I was smaller than I htought it was going to be
Great service and product
Service rating : excellentProduct: excellent
Service rating : The service has been absolutely excellent. I initially had a problem with the first ring due to the design and had to return it, with subsequent issues with the replacement. The Diamond Store were completely apologetic, funded postage and instead of simply offering a refund and saying enough is enough, they offered money towards a different item in the store. They appeared very keen to ensure that I was happy rather than cutting their losses, and I'm very pleasantly impressed.Product: Ring looks superb, very elegant.
the service was good. The product arrived with in the advised time frame. Considering that it had to come to Australia I could not have expected a better outcome
Service rating : Service is very informative and professionalProduct: Excellent quality and value for money
Service rating : Great website layout.You can compare pieces excellently thank you.Product: Very happy with it
Service rating : very good service and very good delivery and packagingProduct: excellent value in quality and cost
Service rating : Always Pleased with the service I receive and the products are excellentProduct: Beautiful Product
Service rating : From selection to delivery the whole experience was exceptional. The web site was easy to navigate and with each product came a comprehensive explanation of quality. The service at point of and post order was terrific. I was kept informed of progress throughout and knew when to expect delivery which was within the anticipated time frame.Product: The necklace was as illustrated and to my wife's pleasure quite understated whilst the setting enables the diamond to catch the light and glisten with a white intensity when simply held. She has yet to try it fully around her neck but we do not anticipate any issues with it's lay.
Service rating : Excellent and personal service and a beautiful product.Product: Beautiful ring that fitted perfectly around and complimented perfectly my wife's solitaire engagement ring.