The Cashmere Centre Reviews

Consumer ratings of The Cashmere Centre

Feedback for cashmerecentre.com has been compiled from1060 Customer Reviews

  • Feefo member since
  • 10/09/2008
  • Our classic styles in our range of ladies pure cashmere knitwear include the Sara roll collar sweater and Evelyn crew neck sweater, both firm favourites with our regular customers. We have a wide range of popular pashmina and accessory products and also have styles for men and children.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from cashmerecentre.com
11-May

Eileen Cardigan

Service
Product

I received my cashmere order very promptly but returned for a larger size and have not heard or received anything further. this was over a week ago before the bank holiday. M ESeavill

No Comment
04-May-2013

Animal Print Stole Leopard

Service
Product

Service rating : Good service
Product rating : A beautiful cashmere/silk shawl! I will wear it a lot- Thankyou

No Comment
03-May-2013

Classic Pashmina Shawls

Service
Product

Service rating : I placed my order on line and was notified the next day that it had been despatched
Brilliant!
Product rating : I have purchased other pasmina's (not from yourselves) These are so warm!

No Comment
02-May-2013

Classic Pashmina Shawls

Service
Product

Service rating : very pleased with my purchases
Product rating : very nice

No Comment
02-May-2013

Indian Hill Shawl

Service
Product

Very pleased with service and communication as the order progressed.

No Comment
27-Apr-2013

Classic Pashmina Wrap

Service
Product

Service rating : Very ggo service with prompt delivery
Product rating : Purchase made to replace an exsisting product so already know its a quality item

No Comment
24-Apr-2013

Classic Pashmina Scarves

Service
Product

Service rating : Very good and efficient service
Product rating : Lovely scarf

No Comment
17-Apr-2013

Sara Roll Collar

Service
Product

Service rating : Tthis is an excellent company, prompt delivery and an exquisite product.
Product rating : I would use this company again without hesitation.

No Comment
17-Apr-2013

Classic Pashmina Scarves

Service
Product

Service rating : Good choice of colours and styles. Order was delivered promptly and well packed.
Product rating : Have worn both of them and found them to be warm and comfortable to wear, but not too heavy.

No Comment
08-Apr-2013

Cashmere Bedsocks

Service
Product

Service rating : Excellent customer service post-sale. Very friendly and very quick to respond. Thank you.
Product rating : We went for the magnetic clasp for a pearl bracelet at first but found the magnet to be too weak, resulting in the bracelet falling off. We then bought a clasp one and this is fine.

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No Comment
08-Apr-2013

Wristwarmers

Service
Product

Service rating : Really good service, easy to use web site and phone
Product rating : Love wearing them, use them to drive in also

No Comment
03-Apr-2013

Classic Pashmina Stole

Service
Product

Service rating : Speedy delivery, no problems.
Product rating : My silk and cashmere pashmina was quite creased and very thin so I handwashed it carefully, dried it flat, and ironed it very very carefully. However, it is still thin and slightly creased but I have decided to use it on a forthcoming holiday and hope it will bulk up as promised. As it is white, it will probably need another wash after my holiday.

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No Comment
29-Mar-2013

Classic Pashmina Stoles

Service
Product

Service rating : Efficient service provided
Product rating : I purchased 2 Pashmina stoles and was delighted with them both. The colours are beautiful.

No Comment
25-Mar-2013

410 x 2 IRI and PLA

Service
Product
Latest
Service
Product

Service rating : I received the Pashminas but decided to return them, which I did using the return label on 14/3/2013, as yet I haven't heard anything ie acknowledgement of receipt or refund
Product rating : I was disappointed that the pashminas although very soft and pretty were still very creased after they had been left hanging for several days. I decided to return them because I wanted a less creased appearance.

26-Mar-2013
I have just received notification of the refund. Instigating an email notification is a much better idea. I am also pleased to hear that the pashminas should not have remained creased and that this could be a fault with the supplier

Read more
Thank you for your feedback. Your returned pashmina was received by us on 19th March and the full refund processed on 20th March with notification being sent by post (we will be introducing email confirmation for returned items in a few weeks time). Please let me know if this has not shown up on your bank statement. I am very sorry that the pashmina remained creased as this should not happen. We believe this has been caused by this pashmina being packed by the supplier before it was completely dry after dying but I would like to thank you very much for drawing this to our attention.

Jeff Pert, General Manager. 01908 522336
15-Mar-2013

410 oxf nav and fire eng

Service
Product

Service rating : Sent really quickly - thank you
Product rating : Excellent quality - love their products

No Comment
12-Mar-2013

419 FE

Service
Product

Service rating : received very fast.
Product rating : I have bought pashminas/shawls from you before and have loved them. I have to say the scarf I have just purchased was thin and wasn't half as good as what I have had before. was disapointed with it.

Read more
Thank you for your feedback. As a seasoned pashmina owner your new one may feel lighter and less soft but this is normal because it is newly woven and pressed. However, once you have worn your new one a few times you will find it becomes as full and as soft as the cherished ones in your wardrobe. And if it doesn't, our guarantee lasts for 90 days so please return it to us for a full refund or exchange.

Jeff Pert, General Manager. 01908 522336
09-Mar-2013

410 cap

Service
Product

Service rating : Very fast and efficient service.
Product rating : Lovely colour and texture.

No Comment
09-Mar-2013

419 x 2 RC and Cop

Service
Product

easy to use website. delivery prompt

No Comment
09-Mar-2013

410 sev, 410 blu

Service
Product

Service rating : Very efficient service.
Product rating : I was visiting my daughter in the U.K. and saw the Cashmere Cente add. I have many pashminas, but only one with cashmere and silk, so I was delighted to see the ad. Ordered two to be shipped to my daughter, they were shipped almost immediately. I was delighted. They will now be sent to me here in Canada. I will certainly buy from the Cashmere again.

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No Comment
02-Mar-2013

Classic Pashmina Scarf

Service
Product

Service rating : Really friendly,helpful and efficient service.Well done!
Product rating : Beautiful scarves,real luxury.It is hard to choose with so many gorgeous colours.
Thank you for my order which has arrived safely.

No Comment
01-Mar-2013

411 wrap

Service
Product

I bought my pashmina shawl to go with an outfit for a March wedding. It is gorgeous and perfect for what I want it for. It's beautifully soft and large enough to keep me warm without hiding my outfit. Thank you Cashmere Company. The service was extremely prompt from order to delivery. I'm very impressed.

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No Comment
01-Mar-2013

Cashmere Neckwarmer

Service
Product

Service rating : Excellent quick service.
Product rating : Excellent quality and style.

No Comment
01-Mar-2013

Cashmere Neckwarmer

Service
Product

Very pleased with product and service -will use company again.
It would be good to receive a discount for future purchases as a loyal customer as other cashmere firm did without my asking.

No Comment
14-Feb-2013

pure chashmere shawl

Service
Product

really great service and wonderful garments and products

No Comment
21-Jan-2013

Pure Cashmere Shawl

Service
Product

I didn't get the product I ordered in time for Xmas, it came a month after I ordered it and was a different colour. I was informed that this would be the case and all communications were very polite. Still, it was disappointing not to give the gift I had intended and for it to be very late. The fact that the colour had been discontinued could have been reflected at the appropriate point of the online transaction, not via a phone call three weeks later.

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No Comment