Online knitting and needlecraft retailer plus retail shop
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Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Very reasonable prices and prompt delivery. Very happy.
Always excellent acknowledgement of order, even telephone call if delays expected - excellent feedback.
Very pleased with purchase
Very quick and efficient service thank you.
Very helpful and prompt
Service rating : Fine no problemsProduct rating : Lovely yarn to Knit With. Exiting and dramatic results
Service rating : Very nice website, great choice of bargain quality wools!Product rating : Looks lovely
There was a slight delay in the delivery of my product and I was contacted to inform me that this was the case and that they were happy to refund me if the delay was not acceptable. As it turn out the product arrived much sooner than I was anticipating. The service was first rate.
Service rating : I have ordered from them twice now and both times my order has been dealt with very efficiently. Delivery was very quick and both orders were correct.Product rating : lovely wool great quality one of my favourits
Excellent customer service
Service rating : Very efficient friendly service. The wool arrived within a few days.Product rating : The wool is very soft and white and easy to crochet. Competitive price.
Super fast delivery and excellent service
Service rating : always good service and prompt deliveryProduct rating : lovely yarn..and always good prices
Service rating : I ordered this product and it was dispatched the next day, great serviceProduct rating : Love this am doing it for a friend and felt it was great value for the money
Excellent. Fast despatch. As described
I love black sheep wools, the service and choice is excellent! The cafe is great too
Phoned next day to explain specific item not in stock and asked what I wanted to do.
Service rating : Did let me know that there was a delay.Product rating : Looking forwarded to using this for the first time.
Service rating : Quick and efficient site.Product rating : True to colour and easy to work with
Very helpful. Called ahead to inform me when order was going to arrive later than scheduled. Kept me up to date
Service rating : Product arrived day after order- excellent service.Product rating : A beautiful yarn and a gorgeous colour at rock bottom price. Couldn't ask for more!
I had problem ordering on line phoned and ordered that way !
Delivery is prompt and the products are excellent value. I had reason to contact Black sheep wools over an item I bought and they responded quickly and efficiently providing a solution I was more than happy to accept. I regard their customer service as top notch and recommend the company to all my friends.
As ever the telephone help line is first rate. Wool being delivered within a few days of order.
Service rating : The black sheep wool web page is easy to use wonderfully displayed with all pictures and colours shown. Delivery was quick and the prices are all very competitive I will use them again and again!! Just wish I lived closer to the store!!Product rating : All wonderful products
