The Bear of Rodborough Hotel Reviews

Consumer ratings of The Bear of Rodborough Hotel

Feedback for www.cotswold-inns-hotels.co.uk has been compiled from348 Customer Reviews

  • Feefo member since
  • 22/09/2011
  • There are many people that claim the best things come from the ambitions that we are most passionate about. In our case, it has been our dream for the past 25 years to create an extremely special group of stunning country house hotels in our beloved Cotswolds. Finally, in 1997 we were able to realise our vision and Cotswold Inns and Hotels was born providing an invigorating and tempting mix of contemporary chic and classic Cotswold charm.

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Reviews

DateProductRatingCustomer ReviewReply from www.cotswold-inns-hotels.co.uk
18-May

Country House Double/Twin

Service
Product

Service rating : Attentive and friendly staff contributed to a most relaxing and enjoyable weekend stay. A couple of minor niggles but these were resolved promptly. There was also a wedding on the Saturday and many guests stayed the night, making breakfast the following morning extremely busy; the staff mostly coped very well, although we had to wait a while for our cooked breakfast and then the marmalade ran out, which was a shame since it was highlighted on the menu as a speciality that had to be tried. It seems odd that a place like this could completely run out of marmalade, but we were told they were awaiting a delivery on Monday, so had to forego that particular treat.
Product rating : The Country House annex suited us perfectly - only a short, covered walk from the main building yet far enough away not to be disturbed by any noise from the wedding reception. Our room was to the back with a view across the countryside - although a room on the front would have looked on to the car park - and was a good size and very comfortable, with no problems. The inclusive three-course dinner with our package was delicious both nights, as were the breakfasts. We would definitely return for a stay, if a similar room were available.

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No Comment
17-May

Superior Double

Service
Product

Service rating : Very good
Product rating : Very creaky floor! It was really nice to be able open the window and have proper ventilation. However it was very windy and it was difficult to stop the end of the blind hitting on the surround - it kept me awake. The room was too warm wit the window closed.

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No Comment
15-May

Four Poster

Service
Product

Service rating : Lovely building in a beautiful setting. Room could have been cleaner, and staff serving breakfast could smile!
Product rating : We weren't impressed by the two mattresses put on top of each other. The top mattress was uncomfortable; the surrounding curtains on the bed were very dusty and there was a hole in the bed sheet and the bed runner was clearly worn with holes. Also the fact the bed frame base was patched up with MDF was not less than pleasing. In truth we felt that the four poster room did not live up to expectation and was not worth the rate, and would have preferred a standard double room as it was cheaper.

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No Comment
11-May

Superior Double

Service
Product

Excellent hotel, excelletn restaurant, very freindly staff, higly recommended

No Comment
07-May

Country House Double/Twin

Service
Product

Service rating : My friend and I had a fantastic break away from the kids, great staff, hotel and location !
Product rating : Lovely room, great value package, thank you

No Comment
04-May-2013

Bijou Double Room

Service
Product

Service rating : Staff very professional and friendly, ambience in hotel lovely and furnishings attractive
Product rating : Didn't stay in bijou room but very pleased with standard room...bathroom spacious with both bath and shower

No Comment
30-Apr-2013

Country House Double/Twin

Service
Product

We enjoyed our stay. Hotel facilities were good

No Comment
29-Apr-2013

Standard Double Room

Service
Product

Service rating : Beautiful hotel and surroundings, great location.
Product rating : Decorated lovely, comfortable.

No Comment
27-Apr-2013

Superior Double

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Product

Service rating : Cosy and we'll appointed with good walks around hotel.
Product rating : Leaking tap in basin.

No Comment
27-Apr-2013

Standard Double Room

Service
Product

Service rating : The service was very good and attentive, all staff were polite and pleasant.
Product rating : The mattress in room 33 needs changing, it is lumpy and the springs have gone otherwise a comfortable stay!

No Comment
27-Apr-2013

Standard Double Room

Service
Product

It was brilliant we had such a lovely time, and want to come back again.

No Comment
20-Apr-2013

Standard Double Room

Service
Product

Service rating : My wife and I have used this hotel before and like before very good service staff very helpfull and accomadation first rate would recommend this hotel as first excellent
Product rating : Standard of room very good clean and well laid out with lots of information on the hotel and the sourounding area resturant was excellent with wonderfull food cooked to perfection and with the special offers on short breaks with meals included my wife and I look forward to our next break there

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No Comment
20-Apr-2013

Standard Double Room

Service
Product

Service rating : Fantastic hotel with excellent food, service and ambience
Product rating : Really nice room, tastefully decorated. Fantastic value.

No Comment
10-Apr-2013

Standard Double Room

Service
Product

Service rating : Thanks. An enjoyable stay in a wonderful location with good food, comfortable surroundings and good service.
Product rating : No remote for the television, although we didn't really need it and eventually realised there were controls on the screen. Lovely room, though, and excellent en-suite facilities.

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No Comment
10-Apr-2013

Standard Double Room

Service
Product

A very enjoyable stay - dinner excellent - lack of seating after dinner - eg sofas etc but we were found a room with a log fire when they realised this

No Comment
09-Apr-2013

Standard Double Room

Service
Product

Service rating : Smart country hotel and yummy breakfast (porridge with brown sugar and fresh cream was delicious!) Extremely friendly and welcoming staff who went beyond the standard hotel customer service, for example by giving us a map and directions for a lovely local walk and by finding us a lovely, fireside spot to enjoy dinner and drinks when the bar was full. Would highly recommend this hotel as a base from which to explore Minchinhampton Common and surrounding areas.
Product rating : Really lovely and interesting decor (especially liked the wallpaper in the bathroom of our double bedroom). Fantastic shower in room although slightly marred by the fact that the water didn't drain out from bath quick enough so you were left standing in a pool of soapy water!

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No Comment
07-Apr-2013

Country House Double/Twin

Service
Product

Alaways consistent

No Comment
06-Apr-2013

Superior Double

Service
Product

Service rating : Attentive and friendly staff.
Product rating : Comfortable, quiet with lovely views.

No Comment
04-Apr-2013

Superior Double

Service
Product

We had a lovely one night stay. Great location, friendly staff and good food

No Comment
04-Apr-2013

Standard Double Room

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Product

great food, friendly service, convivial atmosphere. Love the wine store next door.

No Comment
01-Apr-2013

Four Poster

Service
Product

Service rating : Very good all around. Breakfast time let the hotel down. The staff were friendly but the number of staff against a full capacity hotel leaves the staff struggling to coup and the guests frustrated and fighting to get served for basics such as coffee and toast fro the kitchen.
Product rating : On the last morning the water was cut off without warning. My wife in the middle of her shower. The excuse was that they were having to deal with a leak in another room and the staff thought we had checked out. There was no checking at all.

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No Comment
30-Mar-2013

Standard Double Room

Service
Product

Service rating : Could be excellent if some things were just tightened up a little
Product rating : We couldn't empty the bath. the bed was quite amall as well.

No Comment
26-Mar-2013

Superior Double

Service
Product

Service rating : Excellent and great to be upgraded
Product rating : All round very good.

No Comment
24-Mar-2013

Country House Double/Twin

Service
Product

Very comfortable, tastefully decorated room with nice finishing touches. Very good food in restaurant, bar and breakfast. Very well priced package

No Comment
23-Mar-2013

Standard Double Room

Service
Product

Service rating : lovely hotel third time we've styed there, friendly staff, exellent food.
Product rating : room was lovely, bathroom could do with an update.

No Comment