The Adventure Company Reviews

Consumer ratings of The Adventure Company

Feedback for www.adventurecompany.co.uk/ has been compiled from 1175 Customer Reviews

  • Feefo member since
  • 13/11/2012
  • Adventure holidays are our speciality. We create exciting worldwide adventure tours and itineraries for everyone, from big families to solo adults. Our small group trips let you explore unfamiliar places, trek through incredible mountain scenery, get active and enjoy the local culture. Be inspired and join us on your next adventure holiday

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Reviews

DateProductRatingCustomer ReviewReply from www.adventurecompany.co.uk/
05-Apr-2014

Winter Toubkal (2014-15)

Service
Product

Service rating : Great price, great customer service, trip notes need updating
Product: Fantastic trip, excellent guides who were very friendly, knowledgable and helpfull, excellent food, brilliant cook, can't complain about anything

No Comment
04-Apr-2014

Winter Toubkal (2014-15)

Service
Product

service was the excellent and the adventure company was good

No Comment
04-Apr-2014

Winter Toubkal (2014-15)

Service
Product

Service rating : Good
Product: The trip notes need improving with a kit list and better explanations of what is involved. We all agreed on this.

No Comment
20-Jan-2014

Winter Toubkal (2014-15)

Service
Product

Service rating : Loved it, well organised and value for money
Product: Very cultural as well as a great trek and two big mountain summits, good helpful guides, who looked after us, all round excellent trip !!!

No Comment
12-Jan-2014

Winter Toubkal (2014-15)

Service
Product

Great local guides, really helpful & friendly.

No Comment
04-Jan-2014

Winter Toubkal

Service
Product

Service rating : Brill trip, could not fault it one bit. The guide was a good advert for your company.
Product: Will be looking to book another adventure company holiday soon.

No Comment
03-Jan-2014

Winter Toubkal

Service
Product

Service rating : Good customer service.
Product: Well organised trip. Effectively run by our guide Mohammed who also provided us with great insights on Morocco. It all made for a very enjoyable trip (+the food was great too!).

No Comment
03-Jan-2014

Winter Toubkal

Service
Product

Service rating : This is the second trip I have been on with the adventure company, the first trip to Kilimanjaro was excellent and in some respect the second trip to ToubKal was the same, excellent guides, excellent food and in fact the parts that took place abroad were fab.
The organisation in the UK let the trip down, with technology faults and a 'parrot fashion' approach to customer service rather than the family service provided on the first trip.
Product: As before, the product I received the holiday was excellent, well planned and executed with excellent guides. The UK customer service from booking the holiday to arranging insurance has dropped since my last trip.
I was convinced that I would be booking a third holiday with them however now knowing their new company links and the reduced variety of trips in favour of more commercially beneficial trips and larger group sizes I will not be rebooking. Please go back to a bespoke individually friendly customer service not a one type fits all attitude.

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No Comment
27-Dec-2013

Winter Toubkal

Service
Product

Service rating : Good service thanks
Product: Two excellent local guides as well as a compentent cook. Very pleased, thank you

No Comment
21-Dec-2013

Winter Toubkal

Service
Product

Service rating : Everything was well organised
Product: Excellent trip- well organise, great guides, amazing scenery and very nice food (I am a vegetarian and was well catered for)

No Comment
16-Nov-2013

Winter Toubkal (2013)

Service
Product

Service rating : No problems with booking and any query was dealt with promptly.
Product: Good tour howver the schedule could be rearranged to allow more acclimatization before summit day. Also rooms too cramped, living on top of each other, tents would be an option.

No Comment
15-Nov-2013

Winter Toubkal (2013)

Service
Product

To long and a lot of wasted time

No Comment