The Adventure Company Reviews

Consumer ratings of The Adventure Company

Feedback for www.adventurecompany.co.uk/ has been compiled from 1170 Customer Reviews

  • Feefo member since
  • 13/11/2012
  • Adventure holidays are our speciality. We create exciting worldwide adventure tours and itineraries for everyone, from big families to solo adults. Our small group trips let you explore unfamiliar places, trek through incredible mountain scenery, get active and enjoy the local culture. Be inspired and join us on your next adventure holiday

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Reviews

DateProductRatingCustomer ReviewReply from www.adventurecompany.co.uk/
27-Aug-2013

Kruger & Beyond

Service
Product

Service rating : Administration wasn't as good as other companies I have been with
Product: A lot of driving. the trip to kosi bay was nce but not worth the drive there and back. Range of activities offered was not as advertised.

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Thank you for the feedback, we believe Kosi bay deserves its place on the itinerary for the traditional fishing methods, the chance of seeing turtles and its isolated white sand beaches. We have however enhanced the activities available here and we stay at a fantastic tented camp and community development project which provides a great all round African experience.

Tim Winkworth
Family Adventures Brand Manager
22-Aug-2013

Kruger & Beyond

Service
Product

Service rating : Previous experience of holidaying with the adventure company has been excellent.
Product: The vehicle for the safari was not suitable and resulted in 14 people trying to view the animals, take photos and videos through 2 small windows. This was especially disappointing for me given that I am a photographer and had specifically made enquiries about being able to take photos whilst on safari before we booked. We were advised that the vehicles used for safari would be suitable for this. We did try to take it in turns at the window but often the driver was revving the engine and rolling forward before everyone had their turn.
The driving felt unsafe with the driver frequently on his mobile, drinking or eating whilst driving and we had a few near misses.
Had we known this beforehand we would not have booked.

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For 2014 we have enhanced the game viewing and this trip now includes a full day game drive in Kruger national park in A 4 x 4 Safari vehicle ensuring that every passenger has unobstructed views for the wildlife viewing.

We are very concerned to hear about the behaviour of the driver – and have re-iterated the expected behaviour and minimum standards required on all of our trips.

Tim Winkworth
Family Adventures Brand Manager