The Adventure Company Reviews

Consumer ratings of The Adventure Company

Feedback for www.adventurecompany.co.uk/ has been compiled from 1258 Customer Reviews

  • Feefo member since
  • 13/11/2012
  • Adventure holidays are our speciality. We create exciting worldwide adventure tours and itineraries for everyone, from big families to solo adults. Our small group trips let you explore unfamiliar places, trek through incredible mountain scenery, get active and enjoy the local culture. Be inspired and join us on your next adventure holiday

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Reviews

DateProductRatingCustomer ReviewReply from www.adventurecompany.co.uk/
24-Aug

Tiger Trails & Taj Mahal - Family Holiday

Service
Product

Service rating : The trip was very well organised and we couldn't speak too highly of our guide Badam Singh. His explanations of the sights were informative without being over-long and he was always happy to answer any questions that arose about the Indian way of life. We all came home feeling we had learned a great deal about India. Everything went like clockwork which would be an achievement in any country!
Product: Although our overall experience was extremely good we did feel that two of the 'trip highlights' were very misleading. We were disappointed to learn on booking that the Ranthambore National Park is actually closed in August and the alternative area for safari was very limited. Also three of the advertised hotels were changed - although we knew about the Taj Princess in Delhi in advance it was not until we were on the trip we discovered the two most authentic hotels (Bissau Palace and Surajgarth Fort) had been substituted - two hotels I was particularly looking forward to staying in. Hence we did not 'live like a Maharaja at a restored fortified palace'. Badam kindly organised for us to have dinner at the Bissau Palace which was some compensation. I do feel this should be made clear in the trip overview as it was apparently not a last minute change. It would also be very helpful if the trip notes could be expanded to include seasonal variations. For example we were very glad we had ignored the recommendation to take hat, gloves, coat and scarves for the safari!

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22-Apr-2014

Tiger Trails & Taj Mahal - Family Holiday

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Service rating : we had a fabulous holiday.... didn't want to come home
Product: Amazing, great group, great tour leader but take the name Tiger out of the title as no one saw a tiger and there was so much more to see!

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26-Jan-2014

Tiger Trails & Taj Mahal

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Product

Service rating : Second holiday already booked!
Product: Fantastic holiday, brilliant guide.

No Comment
23-Jan-2014

Tiger Trails & Taj Mahal - Family Holiday

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Service rating : harrysindianadventure.blogspot.com
we loved it so much! Harry, 11years old, created a blog during the trip. Address is above, please look. We all LOVED Kuldeep, our guide, he was the best and we would love to do another trip with him.
Product: See above. Loved the trip and loved the guide. Loved everything about it.

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29-Aug-2013

Tiger Trails & Taj Mahal - Family Holiday

Service
Product

Service rating : Good trip.
Hotels should have been higher quality - after all hotel accommodation in India is not expensive for UK travellers.
Product: Good itenery with the exception of the last 2 days which incorporated the Hevelas and too long bus trips. Rail journies were far better.

No Comment
16-Jul-2013

Tiger Trails & Taj Mahal - Family Holiday

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Product

Service rating : All the arrangements worked really well and the trip was very well thought out. The tour guide was excellent, really knowledgeable and friendly. Couldn't have been better
Product: we all loved the trip and would recommend it to all our friends. Hotels were all good and Cannot praise our tour guide enough

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20-Apr-2013

Tiger Trails & Taj Mahal - Family Holiday

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Product

Service rating : Excellent customer service from the point of contact in enquiring about the adventure through to the guide who was with us throughout.

Only one negative which really gets to me and (and I'd welcome a rethink by Adventure company) is the % charge for using a credit card to pay for the holiday. I totally disagree with this additional charge as it has no reflection on the minimal charge that actuall applies when using credit cards.
If we hadn't of booked flights separately (no charge) out of principle we may well have not booked.
Product: Amazing, unbelievable experiences.

The whole adventure went without any problems at all. Given the amount of travelling, number of hotels, places visited etc everything went perfectly.
The whole experience was made all the better by our guide Badham who had broad and detailed knowledge for every event. Without him and his experience, organisation and attention to detail this adventure would not have been anywhere near as rewarding.

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17-Apr-2013

Tiger Trails & Taj Mahal - Family Holiday

Service
Product

Service rating : Overall, excellent. My only quibble is that it would have been helpful to have had more info about changing money in India i.e. that you needed to change your rupees back to sterling on departure BEFORE going through Security at the airport. Also, which hotels won`t take credit cards or traveller`s cheques - this caused a problem for several on the trip.
Product: Fantastic trip. Loved the grand sites but also getting out into the countryside & meeting "ordinary people". The train journeys were a real highlight. Good hotels. Our guide, Badam, was a star. He looked after us really well and ensured that we had an exciting, enjoyable & safe trip.

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16-Apr-2013

Tiger Trails & Taj Mahal - Family Holiday

Service
Product

Service rating : Everything fine.
Product: Badam ran a superb trip - he never seemed to stop working, always around to smooth over any problems and answer any questions. No real complaints at all - my son (8) gave it 9.25 out of 10 ('.75 off because it was a bit too hot'). The Surajgarth Fort hotel was a bit dirty and badly run, but perhaps there aren't any alternatives in the area?
This was our second holiday with you and we'll certainly be back.

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16-Apr-2013

Tiger Trails & Taj Mahal - Family Holiday

Service
Product

Service rating : Our daughter won this holiday after entering a competition. We were very impressed that The Adventure Company was willing to donate such an amazing prize. It's a real tribute to them that they, and the magazine (National Geographic Kids), felt confident enough in their service to offer it as top prize.
Thank you again for a fantastic holiday.
The Fishers
Product: So well organised, so much for us to do. Our guide was outstanding - we could ask him any questions about Indian culture, politics , history and he was happy to explain.
Hotels were wonderful. Our daughters in particular loved the swimming pools.
There was no hard sell at any point - a real plus.
We have already recommend The Adventure Company to several people.

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