The Adventure Company Reviews

Consumer ratings of The Adventure Company

Feedback for www.adventurecompany.co.uk/ has been compiled from 1223 Customer Reviews

  • Feefo member since
  • 13/11/2012
  • Adventure holidays are our speciality. We create exciting worldwide adventure tours and itineraries for everyone, from big families to solo adults. Our small group trips let you explore unfamiliar places, trek through incredible mountain scenery, get active and enjoy the local culture. Be inspired and join us on your next adventure holiday

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Reviews

DateProductRatingCustomer ReviewReply from www.adventurecompany.co.uk/
17-Aug

Active Pyrenees - Family Holiday

Service
Product

Service rating : Second time we have used The Adventure Company and wouldn't hesitate to go back again.
Product: Great location. Fantastic range of activities. Hotel and activity staff really cared - everything organised and communicated with a real insight into what matters, leaving us nothing to do but enjoy ourselves. Thank you to Nick and the team!

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No Comment
17-Aug

Active Pyrenees - Family Holiday

Service
Product

Service rating : Great service all round!
Product: Fun for all the family! Brilliant trip!

No Comment
11-Aug

Active Pyrenees - Family Holiday

Service
Product

Service rating : Would highly recommend.
Product: Had a really good time. The white water rafting was fantastic as was the Zip wire. The guides were great and hotel cosy and friendly staff. Food a bit hit and miss.

No Comment
11-Aug

Active Pyrenees - Family Holiday

Service
Product

Service rating : OK.
Product: Helpful guides and nice friendly hotel run by Nick and his excellent staff.

No Comment
10-Aug

Active Pyrenees - Family Holiday

Service
Product

Service rating : The flight was not convenient. The information sent pre departure was misleading. The information on the website does not explain very well how the holiday works. There is no connection between the Adventure Company and those who deliver the holiday.
Product: The guides were excellent. The day to day management of the holiday was very good. The hotel was ok. Food was not great. Activities were good and well judged.

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No Comment
05-Aug

Active Pyrenees - Family Holiday

Service
Product

Service rating : The Adventure Company very efficient and knowledgeable regarding the trip.
Product: We had a fantastic holiday. The instructors were very professional. Every activity was well organised and enjoyable.

No Comment
05-Aug

Active Pyrenees - Family Holiday

Service
Product

Service rating : Very Efficient and well organised.
Product: Excellent activities. Couldn't fault staff or cleanliness of hotel, but hotel decoration is desperately in need of refurbishment.

No Comment
03-Aug-2014

Active Pyrenees - Family Holiday

Service
Product

Service rating : Great service on the phone -they know their stuff. local guides very knowledgeable. good value for money
Product: BUT we did this holiday about 7 years ago, when the bike rides, walks & programmes were different & better loved the bbq and smugglers track descent which didn't happen this time
The guides were excellent and made the trip but we felt it would have been better if the group had been divided into 2 according to ability & then 2 different levels of walks & bike rides offered, we walk & cycle a lot & found it a bit tame. Others did not even have walking boots or have ridden a bike in the last 2 years...
it was rated in the brochure as demanding but wasn't, my sons now think the trips are too easy for them so I don't know what we will do next year!!
could you run a more advanced mountain biking week and a surfing wekk

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No Comment
03-Aug-2014

Active Pyrenees - Family Holiday

Service
Product

Service rating : Good
Product: The whole family had an amazing time :-)

No Comment
28-Jul-2014

Active Pyrenees - Family Holiday

Service
Product

Service rating : They could have offered / made it easier to choose regional flights.
Product: The holiday was excellent and my 10 year old thought it was his best ever, and he has been on quite a few. He enjoyed the company of the other children, felt that the activities were fantastic and exciting. The guides were amazingly helpful and good at handling the sometimes wild children.The week was well-paced, manageable and exciting. Highly recommended holiday.

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No Comment
27-Jul-2014

Active Pyrenees - Family Holiday

Service
Product

Service rating : Good.
Product: We enjoyed the holiday. The guides in resort were very good. The hotel was basic bus as expected. Overall a very good holiday.

No Comment
14-Jul-2014

Active Pyrenees - Family Holiday

Service
Product

Service rating : In resort excellent
Product: Overall an excellent holiday - significantly marred by the final day. I think it is unacceptable to deposit us at the airport 7 hrs before our flight home for the convenience of only having to use one coach for in coming and out going guest. We were not aware of this significant time issue until the day before our flight home, if necessary for extra cost we would have expected to arrive 3 hrs or so before flight.
During the long wait I had my credit cards and money stolen ( indirectly a consequence of the longtime - clearly our vigilance decreased and an individual had time to watch and wait for their moment)

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No Comment
09-Sep-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Itinerary not as described. No representation from the company on site. Poor food and accommodation
Product: Horrible food and accommodation. Charged extra for activities included in the itinerary.

No Comment
01-Sep-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Well organised, excellent choice of activities.
Product: The guides on the excursions, were well informed, and excellent company. The hotel staff were friendly, and the food was delicious and plentiful. I am now a white water rafting addict!

No Comment
01-Sep-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Very easy booking and excellent value.
Product: The staff at the hotel were fantastic, Angie made us feel very welcome and looked after us brilliantly, Our guides Stuart and Sam and Kelvin were great, very helpful friendly and professional. We will definately be back and have recommended the trip to our freinds..thanks for a great holiday.

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No Comment
28-Aug-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Good service overall. Airport pick-up arrangements could have been slightly better.
Product: Great activities with good, friendly guides and generally very well organised.

No Comment
27-Aug-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : See comments below
Product: Staff and guides were all excellent and very friendly. my only complaint was the fact the brochure states zip wiring is included in the holiday only to be overrided by the trip notes which obviously don't get read as closely as the brochure .According to the guides this has been left in the brochure for 3 years. Surely its time to correct the brochure!!!!!!

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No Comment