The Adventure Company Reviews

Consumer ratings of The Adventure Company

Feedback for www.adventurecompany.co.uk/ has been compiled from 1177 Customer Reviews

  • Feefo member since
  • 13/11/2012
  • Adventure holidays are our speciality. We create exciting worldwide adventure tours and itineraries for everyone, from big families to solo adults. Our small group trips let you explore unfamiliar places, trek through incredible mountain scenery, get active and enjoy the local culture. Be inspired and join us on your next adventure holiday

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Reviews

DateProductRatingCustomer ReviewReply from www.adventurecompany.co.uk/
32 Hour(s) ago

Active Pyrenees - Family Holiday

Service
Product

Service rating : They could have offered / made it easier to choose regional flights.
Product: The holiday was excellent and my 10 year old thought it was his best ever, and he has been on quite a few. He enjoyed the company of the other children, felt that the activities were fantastic and exciting. The guides were amazingly helpful and good at handling the sometimes wild children.The week was well-paced, manageable and exciting. Highly recommended holiday.

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No Comment
27-Jul

Active Pyrenees - Family Holiday

Service
Product

Service rating : Good.
Product: We enjoyed the holiday. The guides in resort were very good. The hotel was basic bus as expected. Overall a very good holiday.

No Comment
14-Jul

Active Pyrenees - Family Holiday

Service
Product

Service rating : In resort excellent
Product: Overall an excellent holiday - significantly marred by the final day. I think it is unacceptable to deposit us at the airport 7 hrs before our flight home for the convenience of only having to use one coach for in coming and out going guest. We were not aware of this significant time issue until the day before our flight home, if necessary for extra cost we would have expected to arrive 3 hrs or so before flight.
During the long wait I had my credit cards and money stolen ( indirectly a consequence of the longtime - clearly our vigilance decreased and an individual had time to watch and wait for their moment)

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No Comment
09-Sep-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Itinerary not as described. No representation from the company on site. Poor food and accommodation
Product: Horrible food and accommodation. Charged extra for activities included in the itinerary.

No Comment
01-Sep-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Well organised, excellent choice of activities.
Product: The guides on the excursions, were well informed, and excellent company. The hotel staff were friendly, and the food was delicious and plentiful. I am now a white water rafting addict!

No Comment
01-Sep-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Very easy booking and excellent value.
Product: The staff at the hotel were fantastic, Angie made us feel very welcome and looked after us brilliantly, Our guides Stuart and Sam and Kelvin were great, very helpful friendly and professional. We will definately be back and have recommended the trip to our freinds..thanks for a great holiday.

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No Comment
28-Aug-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Good service overall. Airport pick-up arrangements could have been slightly better.
Product: Great activities with good, friendly guides and generally very well organised.

No Comment
27-Aug-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : See comments below
Product: Staff and guides were all excellent and very friendly. my only complaint was the fact the brochure states zip wiring is included in the holiday only to be overrided by the trip notes which obviously don't get read as closely as the brochure .According to the guides this has been left in the brochure for 3 years. Surely its time to correct the brochure!!!!!!

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No Comment
12-Aug-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Ideal holiday for me and my (severely autistic) son. The company were extremely understanding when I enquired about the suitability of the holiday for him (and vice versa), put us into a group where we fitted in really well, and notified all the guides in advance. They couldn't have been more helpful made us more welcome.
Product: Ideal holiday for parents and children, from the youngest (I think they were about 7 or 8 years-old) right up to 19-year olds. There was something for everyone, a great group atmosphere and excellent guides (especially Sarah).Thoroughly recommended.

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No Comment
04-Aug-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : This is the second time we have used the Adventure Company and we would thouroughly recommend them. Kids have a ball, adults have a holiday!!
Product: The holiday lived up to expectations. Activities were great and well thought out.
Guides all fantastic. Thanks for a great time.

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No Comment
30-Jul-2013

Active Pyrenees - Family Holiday

Service
Product

Service rating : Seemed a bit disorganised
Product: fantastic, loved it

No Comment