Anonymous Customer wrote on 11-Aug-2012
I made a second order and the performance was not excellent. my order was delivered and i called the customer care service and was told it would be dispatched on friday and it was not still dispatched. why say what you cant do. I could not believe such would come from a world class organization like TM Lewin.
TM Lewin wrote on 12-Aug-2012
Thank you for taking the time in providing us with your feedback.
Here at T M Lewin, we pride ourselves in the quality of our products and service, I truly apologize for any inconvenience this rare situation has caused you .
As a gesture of goodwill for the problems you have faced please use the code RF10 when purchasing your next online order. This will save you 10% from your overall order, all you have to do is put the code ( in capital letters) into the promotional code tab when at checkout stage.
Your feedback is very valuable to us, and i assure you your comments will be passed on and used as to improve for future reference
TM Lewin & Sons