Susan Paradise Reviews

Consumer ratings of Susan Paradise

Feedback for www.susanparadise.co.uk/ has been compiled from 223 Customer Reviews

  • Feefo member since
  • 09/01/2014
  • Independent French villa rental specialists for over 20 years, in holidays to Brittany, Provence and Cote d'Azur, every villa featured, is visited and photographed personally todeliver exemplary customer service.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.susanparadise.co.uk/
28-Dec-2017

Villa Le Canal

Service
Product

Service rating : Always friendly and efficient
Product: Have booked for 2018.our fourth year.

No Comment
13-Apr-2018

Maison Bleue

Service
Product

Always been pleased in the past

No Comment
20-Nov-2017

Maison Bleue

Service
Product

Service rating : Responsive service. Straightforward booking process. Good quality information.
Product: Lovely small apartment. Very clean and comfortable. Excellent situation for exploring the coast and the lovely inland villages and towns. Good bus service to Cannes.
Delightful owners who were friendly and helpful but discreet. Highly recommended.

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Thank you for your review. We are delighted to hear you enjoyed your holiday. Hope to hear from you for your 2018 booking!

Sonia
23-Sep-2018

Berloga

Service
Product

Service rating : Booking was very smooth and all queries handled promptly.
Product: Berloga is a beautiful villa with a fabulous pool. The owners were extremely friendly and helpful. There is so much to see in the area - we barely scratched the surface, but had a wonderful week. Thoroughly recommend.

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Great to have such wonderful feedback. We will pass it on to the owner. Hope to hear from you in 2019.

Sonia
20-Sep-2018

Villa Le Canal

Service
Product

Service rating : Well managed
Product: A lovely villa

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Thank you for your feedback. We hope to hear from you for your 2019 booking.

Sonia
16-Sep-2018

Villa Serenity

Service
Product

Service rating : Very good service both here and in France.
Product: Excellent property ideal for our family.

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Thank you for your great feedback. We are very grateful for your returning custom. See you in 2019!

Sonia
11-Sep-2018

Berloga

Service
Product

Service rating : Late booking dealt with promptly
Product: Fantastic location in the hills away from it all.
A rustic house, well equipped with large garden area and huge pool. Good quality bedding and towels provided. Recommended!
To improve - better fans in bedrooms needed in August, an extra key as one bedroom had it’s own entrance and an extra sunbed ( we were 5 people fighting over 4!)

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Thank you for your excellent feedback. I will let the owner know the improvements you have pointed out. It's always helpful for us to be able to improve ours and our owners service.

Sonia
10-Sep-2018

Villa Le Canal

Service
Product

Service rating : SP were responsive and very helpful - thanks for a great holiday
Product: WE loved Villa Le Canal - my wife thought it was one of the best she had ever stayed in - the air conditioning in each bedroom was essential and the pool was fab !

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Thank you for your excellent feedback. We will let the owner know you had a great time and we hope to hear from you again for next years booking.

Sonia
01-Sep-2018

St Esteve

Service
Product

Service rating : All queries dealt with very promptly. Excellent service
Product: Really beautiful villa, lovely garden and pool,

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Thank you for your excellent feedback. Glad to hear you loved the villa. Please look out for 2019 prices which are being published shortly.

Sonia
29-Aug-2018

Villa Imagine

Service
Product

Service rating : Always very communicative.
Product: Beautiful house with an amazing view over the pool to the Antibes coast. Stunning.

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Thank you for your excellent feedback. So glad you enjoyed the house. Hope to hear from you for your 2019 booking.

Sonia
17-Aug-2018

Le Grand Jardin

Service
Product

Service rating : Easy and lovely to deal with - clear and good information provided prior to trip.
Product: Beautiful gardens, pool and extremely spacious accommodation. The owners were just the loveliest people and incredibly generous in their welcome pack - We were even brought a most delicious homemade crème caramel for dessert one evening! Lovely quiet location but within easy access to so many places. We had a fantastic week and I really didn’t want to leave - the best holiday I’ve had in years. Thank you so much Robert & Christine, your hospitality was wonderful.

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Thank you for your excellent feedback. We will pass your comments on to the owner. Hope to hear from you again for next years booking.

Sonia
15-Aug-2018

Berloga

Service
Product

Service rating : Very efficient service and everything that was supposed to happen did!
Product: Lovey property in the hills above Le Beausset, great pool, peaceful and quiet. Close to the coast, maybe a 15-20 minute drive. Owners were very friendly and helpful.

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Thank you for the fabulous review. Glad you had a great holiday. 2019 prices will soon be published so keep an eye out for your next holiday.

Sonia
26-Sep-2018

Niçoise

Service
Product

Service rating : Always delivers a good service. I feel confident that the apartment we have for our holidays will provide a high standard of accommodation which is why we return to Susan Paradise when wishing to take a holiday in Provence & Côte d’Azur.
Product: Our holiday this year starts on 6 October. All excellent at La Maison Bleue in June 2017.

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We are so grateful for your excellent review. It's so good to hear that you will come back to Susan Paradise in the future and hope to hear from you for your 2019 booking.

Sonia