Independent French villa rental specialists for over 20 years, in holidays to Brittany, Provence and Cote d'Azur, every villa featured, is visited and photographed personally todeliver exemplary customer service.
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Service rating : Booking process etc all very good, however think there may be some communication problems between the company and villa owners as they were not there to meet us on arrival as advised and seemed surprised when we phoned them to say we were waiting for them. Also took almost 4-weeks to receive the return of our security deposit.Product: Villa was very clean and owners were very friendly when they arrived, however the bed was so uncomfortable it was impossible to get a good nights sleep. Pool loungers are cast iron, so again quite uncomfortable unfortunately. Not possible to use combi-microwave as no instructions. Although all in all the villa is lovely we felt that almost £800 for a week is far too expensive.
Service rating : Very efficient.Product: Warm freindly owners in marvellous location.
Service rating : Very easy to deal with. All questions were answered quickly and efficiently.Product: Love this gite. The location is peaceful with lovely views. The pool and loggia are just delightful. The owners are around but not intrusive. Easy to shops. Walking distance to a super boulangerie for breakfast and fab cakes. Didn't trry the buses this time for the bus stop is within easy distance of the house. The house itself has everything you need for a holiday. Very comfortable and chic. We loved it.
Service rating : Always great service and great properties at a reasonable priceProduct: Perfect in almost every way. If I had one minor niggle I would just say that the kitchen equipment etc could do with a bit of upgrade and replenishment
Service rating : Excellent they have tried very hard to re-time our holiday until next year due to personnel health problems which are now being carried out.Product: Excellent they have tried very very hard to re-time our holiday until next year due to personnel health problems which are now being carried out.
Service rating : all queries dealt with quickly and efficientlyProduct: the Mitan needs some serious upgrading and maintenance .inspite of this we enjoyed our stay very much and the owner is always ready to act on queries and requests.
Service rating : Efficient and helpfulProduct: Very well equipped accommodation. Sparkling clean swimming pool in lovely private garden. Ample outdoor dining and sitting space. Very welcoming hosts Christine and Robert. House is about 2k outside Montauroux, and about 6k from nearest supermarket
Service rating : Rapid response, clear instructions, good advice and the property was exactly what had been promised.Product: The owners were charming and incredibly helpful. They made the stay for us. We loved the property in every way.
Used Susan Paradise for many holidays over a number of years and have never been disappointed. Their first hand knowledge of their accommodation is first class and I would highly recommend them.
Service rating : Thoroughly efficient and professionalProduct: Beautiful house so well equipped and comfortable. Excellent stay.
Service rating : Super service from the team.Product: A really enjoyable stay. Great location,with a super pool. Very discreet owners.
Service rating : Excellent company. Always giving information in good time. I wish they covered a larger area.Product: Such a lovely property,our third visit. Will go again in 2018 if possible. So well appointed and lovely position.
Service rating : Good service particularly when no one was at the property to greet us which was disconcerting to say the least!Product: The wording of the property lead us to believe that we would be within easy walking distance of restaurants but this was not the case and therefore disappointing . Montauroux is a dying village with very little to offer.The microwave/combi oven had no instructions and the owners didn't know how it worked so we were limited to what we could cook. The air conditioning worked well but due to the nature of the property it was unbearably hot in the mezzanine bedroom.
Our holiday would have got off to a far better start if the owners hadn't been late arriving to let us into the gite18-Jul-2017Overall good
Service rating : Excellent service and information, quick response, a very reliable and friendly team. We can't ask for a better service.
Thank you, Susan Paradise.Product: The place is beautiful, a paradise for two people. The swimming pool is sensational. The owners are friendly and make you feel very welcome.
Thank you very much for another such a wonderful holiday!
Service rating : Super efficient and helpful. Always feel happy and secure as I know the accommodation will be of a high standard which is why I always return when I am looking for this type of holiday.Product: Delightful place to stay. La Maison Bleue was so peaceful and tranquil. Lovely pool set in the grounds of the owners' beautiful gardens. Very easy if you just want to park the car up in the village all day and take the bus to Cannes or Grasse.
Service rating : Good communication and clear billing and instruction. Thank you.Product: The house was charming beautifully maintained and equipped. The position was rural and very attractive with excellent vinyards nearby. The nearby village of Egleries was a delight with high class restaurants and shops. Our hosts were charming and although we had little French and they spoke no English we managed to communicate.
The pool was excellent. We are already thinking of booking this property again for next yes.
came back to me with an answer regarding a question I had for the owner of the property promptly
Service rating : efficient and effective, prompt reponsesProduct: ideal location especially out of season when not so busy