Engagement rings, diamond Rings and fine diamond jewellery from Steven Stone – UK Based Fine Diamond jewellers since 1937.
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Service rating : Very very friendly and helpful. Always polite and professional.Product rating : The diamond ring was perfect. I wasn't sure what clarity to choose SI1 was significantly cheaper but I was concerned that it would not guarantee it being eye clean so had been considering paying for VS2 to be sure. Fortunately when I spoke to them they informed me that they check the diamond to make sure it is eye clean and that they would let me know if the diamond I ordered would not be eye clean.
I know it might not seem like a big issue but it gave me confidence when buying online and meant I could afford a bigger diamond (something my fiancé is very happy about).
We are both very happy with the beautiful ring.
Service rating : Really good service and got us a choice of 7 sapphires to choose from. A little slow on getting the final product but we did start the process just before the Christmas and new year holidays.Product rating : Absolutely beautiful and completely perfect. Exactly what I wanted.
Very patient, professional, and end product was exactly what I wanted. Money well spent, and guided from start to finish by max. Thanks!
Service rating : We had been recommended Steven Stones by a friend and had looked at about 10 other jewellers before coming to Stones. Stones were simply head and shoulders above the other jewellers in terms of value for money, friendliness, their helpful attitude and overall service.Product rating : We asked Stones if they would design an engagement ring using diamonds from a relative's heirloom. We wanted it to be modern whilst retaining the original character of diamonds, a task which appeared quite tricky. We were delighted with new the ring, in fact it surpassed all our expectations and my fiance is constantly admiring it, even some 6 months later!
Steven and max were great, they came up with great ideas and worked with me to get the cuff links I wanted just right. They also managed to turn the whole job round very quickly. Thank you for everything.
Service rating : Great stage by stage communication. very helpful.Product rating : As described, had checked by independent firm. Great price. well packed. recommended.
Service rating : Third time used Steven Stone. Excellent product, service and price as usual!Product rating : Better quality than others we'd seen on the high street and better priced too
Service rating : Very swift serviceProduct rating : Delighted with product
Service rating : Marvellous experience and rings. Great customer service and knowledgeProduct rating : Better than what I expected, looks gorgeous, very please indeed and great price. Why people buy diamonds from anywhere else is beyond me. Quality
Service rating : Excellent customer focused jeweller - I will recommend Steven Stone to all my family and friends - THANKS !!!Product rating : The Solitaire ring is fantastic quality and represents excellent value for money compared to high street jewellers
Service rating : The service was outstanding, above and beyond my expectations, and I will definitely use them againProduct rating : It's superior quality and at a reasonable price, well below the market value
Service rating : No fuss, no problems, good service in good time.Product rating : Exactly what Iwas looking for, good quality and price, the recipient was very pleased indeed.
Service rating : Excellent company to deal with and great service. The whole process of buying my engagement ring was a great experience. Max was a pleasure to work with and obviously has a lot of knowledge from design to helping us pick the right diamond to compliment the ring design.Product rating : I am so pleased with my engagement ring, it was exactly how I imagined it to look after seeing the CAD design and the diamonds look gorgeous. I've had so many nice comments on it
Service rating : All round excellent service.Product rating : Elegant and tasteful in design, I hope my fiancée to be will like it!
Service rating : I could not speak higher of Steven Stone. I was a tad apprehensive about purchasing my fiancee's engagement ring online, however I have now changed my tune and will be returning to Steven Stone for our wedding bands. The quality of the product, speediness of delivery and cost were trully outstanding. I would advise anyone buying an engagement ring to use this company.Product rating : The engagement ring was of the highest quality and looks fabulous. Wouldn't hesitate in using the Steven Stone again.
Service rating : The company called us following a query for a slightly different designed item to that listed on their website. They discussed our requirements and promptly emailed the information. The placement of an order was seamless and we had correspondance during the time the item was being made. Overall this gave us a high degree of confidence in purchasing the high cost item.Product rating : The ring was exactly as we had hoped following early discussions. The ring was sent in secure packaging and contained all the documentation.
Service rating : Overall the service was excellent from Steven Stone. The pre-ordering consultation was excellent and they listened very carefully to my requirements and then produced a ring that was exactly what I was after. They were clear with the delivery timescales and had the ring ready on the day I required it.
I would have scored excellent apart from one thing. I had asked for the ring I ordered to have a message engraved on the inside. This was no problem at the time of ordering however a few days before I was due to collect the ring I was contacted to say that it would be ready except for the engraving that would require more time. I was told I could take it and then return it for the engraving but I felt very disappointed by this. After applying some pressure, Steven Stone were able to have the engraving done in time and the ring was ready for collection exactly how I ordered it but I would have preferred never to have the worry.Product rating : The bespoke ring I ordered was beautiful and turned out just the way I wanted it however since collecting it, there are a couple of things that I am going to ask them to rectify when I get the chance to revisit them.
1. The main stone is sitting ever so slightly angled to one side. It is hardly noticeable without close inspection but I picked it up very quickly and it bothers me whenever I look at it.
2. There is a very small area on the band, underneath the area where the main stone sits that requires a polish and appears darker than the rest of the platinum (which gleams). I'm sure this will be easy to fix when it goes in for a service.
These are really quite minor niggle and overall I would thoroughly recommend Steven Stone Jewellers to everybody.
Service rating : Great service, very helpful and efficient. Made a mistake with the engagement ring but rectified it quicklyProduct rating : Both engagement ring and wedding ring are wonderful. Lots of compliments and my wife and I are extremely happy. Thanks
Professional, friendly & helpful
Service rating : Efficient service. Excellent website enabling customers to pick exactly what they want interms of diamond quality and price.Product rating : Better than expected. Diamond sparkly and bigger than anticipated.
Excellent service and professional advice.
Service rating : Excellent service.Many thanksProduct rating : Very happy with the ring
Service rating : I was most Impressed with the service I received from Zack, he has a very calm and relaxed personality and made my fiancée very much at ease !Product rating : I am very happy with the three stone ring and even more important my fiancée loves it ! The prices are transparent and the focus is on customer satisfaction !