Start-rite Shoes Reviews

Consumer ratings of Start-rite Shoes

Feedback for www.startriteshoes.com has been compiled from6534 Customer Reviews

  • Feefo member since
  • 16/02/2009
  • Start-rite today is an eighth generation family business. We are a wholesaler whose brand retails through a network of independent and multiple retailers internationally and our recent addition of a transactional website is our latest innovation

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.startriteshoes.com
14-May

FRANCESCA

Service
Product

Service rating : Fantastic service super fast delivery
Product rating : Fantastic service. Fast delivery

No Comment
10-Apr-2013

FRANCESCA

  • Customer also reviewed:
  • CARMEL
  • SAMBA
Service
Product

Service rating : Really prompt delivery, well packaged, easy (free!) returns and clear website.
Product rating : Really good shoe - this is the third pair my daughter's had (new ones bought due to foot growth, rather than the shoe wearing out!).

No Comment
01-Oct-2012

FRANCESCA

Service
Product

Service rating : Arrived promptly. Website easy to navigate
Product rating : Good colour. Good fit and well made

No Comment
26-Sep-2012

FRANCESCA

Service
Product

Service was extraordinary and I was most impressed. I was purchasing the shoes to take to granddaughters in the US where it was not possible to purchase. Thanks

No Comment
16-Sep-2012

FRANCESCA

Service
Product

Service rating : Good shoes but need next size which is out of stock
Product rating : Good service and helpful on phone but shoes too small and have got to wait till mid Nov for next size to be in stock

No Comment
11-Sep-2012

FRANCESCA

Service
Product

Service rating : Very good sevice
Product rating : Very nice

No Comment
28-Aug-2012

FRANCESCA

Service
Product

Service rating : Generally good quality but disappointed that as children get older you do not cater for narrow feet as you do when they are v small. My daughter is 10 with a size 2D/E and many of your shoes only have a standard fitting of F so we end up with insoles and having to take the best fit rather than perfect fit.
Product rating : Again wish you provided different fittings or some way of making them narrower. We have had to buy a size smaller than would have done which is ok as only for a special occasion but would not have worked if they were to last.

Read more
No Comment
21-Apr-2012

FRANCESCA

  • Customer also reviewed:
  • PERUVIAN
Service
Product

Service rating : Service good
Product rating : Too narrow

No Comment
19-Apr-2012

FRANCESCA

Service
Product

Service rating : Like free delivery, goods arrive promptly, no issue returns.
Product rating : Sadly my daughter did not like them but lovely shoe and great fit. Slip ons that stay on.

No Comment
20-Mar-2012

FRANCESCA

Service
Product

Service rating : Always an excellent product, good value and lasts well. Only shoes that fit my daughter's slim feet. First time I have used the online ordering service and was very impressed.
Product rating : Loved the ballet shoes that I ordered but they did not fit my daughter very well, too large on one foot. Also the piece of string that topped the shoe looked out of place and made the shoe look a little cheap, far better to have has a leather bow or nothing at all.

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No Comment
19-Nov-2011

FRANCESCA

Service
Product

Service rating : I was able to order online and the shoes was dispatched faster than I had expected. From order to receipt was so fast, I was so pleased as my daughter needed them for a family ocassion.
Product rating : Loved the shoes, we had been to so many shoes shops that you supplies to try to purchase them in her size but most only went up to 4/5. Therefore I was so glad when I thought of trying you direct online. I will be shopping directly with you for my daughters shoes from now on. Thank you so much for acknowledging that children like my daughter who is 12yrs have quite large feet, size 6 but still have narrow childrens feet so it becomes very difficult to buy adult shoes.

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No Comment
04-Nov-2011

FRANCESCA

Service
Product

Service rating : Nice shoes - wish there were more styles for a size 3 / 4 girl. It's an in-between younger and older girl size and is quite hard to find something suitable
Product rating : Nice shoe - my daughter loves it. Fashionable, but good quality.

No Comment
12-Oct-2011

FRANCESCA

Service
Product

Service rating : Very impressed with next day delivery.
Have been buying Sart-rite shoes for 16 years for my 4 children. Only once been disappointed with one pair which wore badly and quickly,
Product rating : Have had these shoes before for my daughter and am confident that we will be as pleased with the latest pair as we are with those.

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No Comment
11-Oct-2011

FRANCESCA

Service
Product

Service rating : The website is okay to use and delivery is pretty fast.
Product rating : Great products - especially since bought on sale! Makes it a good buy. Wish the products were a bit cheaper - its hard with three children to afford good quality products.

No Comment
07-Sep-2011

FRANCESCA

Service
Product

Service rating : The shoes arrived 36hrs after ordering-I was very impressed!
Product rating : The shoes look like a standard fashion pump which is important to my 13 yr old daughter but offer much better support & durability (I hope). Unfortunately they have rubbed both her heals on the first day of wear but she was wearing them without socks or shoes.

Read more
No Comment
05-Sep-2011

FRANCESCA

Service
Product

Service rating : excellent
Product rating : Gorgeous shoes we will be getting some more

No Comment
01-Sep-2011

FRANCESCA

Service
Product

It'd be greater if I could order what we wanted from our local startrite stockist (Chiswick Trotters).

No Comment
01-Sep-2011

FRANCESCA

Service
Product

shoes where ok, but the boxes where all damaged, all six boxes

No Comment
22-Aug-2011

FRANCESCA

Service
Product

Service rating : Shoes arrived promptly and were perfect. Thanks.
Product rating : School uniform is navy and very hard to get navy shoes these days, but start-rite always have them. My daughter being older end of primary school loves pumps so these were perfect and excellent quality. Have recommended to mums who have asked "Where did you find navy and pumps!" have recommended your site.

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No Comment
15-Aug-2011

FRANCESCA

Service
Product

An excellent, easy to use website. Goods were delivered promptly.

No Comment
11-Aug-2011

FRANCESCA

Service
Product

Service rating : Good fitting service and quality product.
Product rating : Great colour and pretty too. real girlie shoes

No Comment
08-Jul-2011

FRANCESCA

Service
Product

Excellent Service

No Comment
06-Jul-2011

FRANCESCA

Service
Product

As an adult I struggle to find "trendy" size 2 (34) shoes - perfect fit would love a pair in brown - already got pink black and grey !!!

No Comment
28-Mar-2011

FRANCESCA

Service
Product

Perfect! But sadly you don't deliver in other european countries, that's the only problem....

No Comment
16-Mar-2011

FRANCESCA

Service
Product

Service rating : The overall experience was very good. There was only one problem: I downloaded a fitting gauge and got my child's size, but the shoes I bought only showed European sizes. There is no place in the site to convert English sizes to European ones.
Product rating : Excellent quality, although they were a bit big due to the problem converting the size.

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No Comment
24-Jan-2011

FRANCESCA

Service
Product

Service rating : i was impressed by the various foot measuring methods.
Product rating : however the fitting of this shoe was too narrow for me.

No Comment
24-Jan-2011

FRANCESCA

Service
Product

Service rating : The shoes I ordered were faulty - the stitching came came undone within 4 days of wearing. I wanted to return the shoes and get a repacement. I was amazed to discover that start-rite will not do that. I have had to return the shoes - their standard terms says that start-rite will then determine whether I get a refund. In the meantime I have had to order and pay for the replacement pair. Wholly unsatisfactory, I would say,
Product rating : The original shoes I ordered fell apart within 4 days - stitching came undone. Disappointing.

Read more
Thank you for taking the time to give us your feedback. We are sorry to hear that you have received a faulty product.

All of our shoes are made using high quality materials and are rigorously tested to industry standards. Having said that, shoemaking is a craft industry and individual problems with shoes can sometimes occur, despite quality control testing.

If you wish to return the shoes to us, we would be happy to have them quality checked by one of our Technicians and we would issue a full refund back to your card for any faulty items so that you can order a replacement online with no extra charge.

We apologies for any disappointment caused and hope that this will not deter you from shopping online with www.startriteshoes.com again.
13-Dec-2010

FRANCESCA

Service
Product

Service rating : Classic and good quality
Product rating : Good qualitty, pretty classic shoes

No Comment