Start-rite Shoes Reviews

Consumer ratings of Start-rite Shoes

Feedback for www.startriteshoes.com has been compiled from 6696 Customer Reviews

  • Feefo member since
  • 16/02/2009
  • Start-rite today is an eighth generation family business. We are a wholesaler whose brand retails through a network of independent and multiple retailers internationally and our recent addition of a transactional website is our latest innovation

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.startriteshoes.com
17-Jun

GRACE

  • Customer also reviewed:
  • AMALFI
  • LOTTIE III
Service
Product

start-rite shoes are the only shoes I ever buy for my children. I trust them and find that they are extremely good quality and hard wearing.

No Comment
07-Jun

GRACE

Service
Product

Service rating : promp delivery
Product rating : nice fit lovely quality

No Comment
05-Jun

GRACE

  • Customer also reviewed:
  • BERKELEY
  • FRANCESCA
  • etc.
Service
Product

Service rating : The staff at Start-rite couldn't be more helpful, particularly Claire who has gone out of her way to try and track down a pair of shoes for me which were sold out. Thank you!!
Product rating : Lovely shoes, my daughter loves them!

No Comment
04-Jun

GRACE

Service
Product

Service rating : excellent service very quick delivery
Product rating : lovely fit and very well made

No Comment
31-May-2013

GRACE

  • Customer also reviewed:
  • Red 418 Collonil shoe cream
  • Large Fitting Gauge
Service
Product
Latest
Service
Product

Service rating : Delivery service quick and easy to return if need be.
Product rating : Beautiful shoes for my two girls. Easy return for extra sizes. Would also love to see them in patent. Lots of people have commented on how lovely they are.

31-May-2013
Love the shoes and so do the girls, the shoe cream is good, matches well

Read more
No Comment
25-May-2013

GRACE

Service
Product

Service rating : Very prompt service
Product rating : Not as soft as other start rite shoes but they look great

No Comment
25-May-2013

GRACE

Service
Product

Service rating : The shoes arrived promptly
Product rating : These shoes for my little granddaughter were very hard leather and seemed very big compared to a Clarks pair in the same size, which were much softer leather.

No Comment
25-May-2013

GRACE

Service
Product

Service rating : Website easy to navigate. Fast delivery. Delighted with the shoes.
Product rating : Beautiful quality shoes. Superb fit. Delighted.

No Comment
22-May-2013

GRACE

Service
Product

Service rating : The upload function for photos wasn't working, but customer services were great and sorted everything out very quickly. The shoes were dispatched immediately and delivered within 2 days. Altogether excellent service.
Product rating : The shoes are a little bit big but are in the cupboard ready for September for school. They are well made and comfortable, just a bit long!

Read more
No Comment
22-May-2013

GRACE

  • Customer also reviewed:
  • PAULA
Service
Product

Service rating : Great
Product rating : Very wide

No Comment
21-May-2013

GRACE

  • Customer also reviewed:
  • LOTTIE III
Service
Product

Service rating : No issues. Shipment was in 5 working days. Was oké, but bit long nowadays.
Product rating : Shoe looks Nice but not yet tried on

No Comment
19-May-2013

GRACE

  • Customer also reviewed:
  • HOPSCOTCH
  • RIBBON
Service
Product

Service rating : As always quick and smooth transaction, with quality goods!
Product rating : Loved them so much ordered a Navy pair.

No Comment
14-May-2013

GRACE

Service
Product

Service rating : Good website and deliveries always made when advised
Product rating : as always the shoes match the description

No Comment
14-May-2013

GRACE

Service
Product

Service rating : Good service. prompt delivery
Product rating : Good quality. long wearing

No Comment
09-May-2013

GRACE

Service
Product

Service rating : First class service
Product rating : Just as described

No Comment
30-Apr-2013

GRACE

Service
Product

Service rating : Great shoes but only order online when it's free postage!
Product rating : Lovely shoes, as described on website.

No Comment
25-Apr-2013

GRACE

Service
Product

Service rating : Excellent speedy service.
Product rating : I was very disappointed that after only a couple of hour wear the colour cam off the toes of the shoes this is the second pair of startrite shoes I have had this happen to. Your paintent shoes are great but for leather shoes I will buy Clarksville as the colour is better on their shoes. I would add that my daughter is very light on shoes and has had shoes from Clarks and after 6 months the leather looked better than yours after 3 hours. This is a real shame because I find your shoes generally fit better than Clarks.

Read more
Thank you for taking the time to provide us with your feedback.

We are very sorry to hear that you have been disappointed with a pair of Start-rite Grace shoes and would like to reassure you that all of our styles use premium materials that are tested to the highest quality standards. Having said that, shoe making is a craft industry and individual problems with shoes can occur despite rigorous quality testing.

Whilst it is always concerning to hear of any customer dissatisfaction with our products, especially after such a short period, unfortunately without sight of the shoes it is difficult for us to comment as to why this particular problem with the colour has occurred. We would be happy for you to return the shoes to us for our Quality Team to assess and offer a free returns service for this.

To book the return you just need to log into your account online at http://www.startriteshoes .com/customer/account/lo gin/. Once in your account please select the 'my returns' link and then 'create a new return'.

Once all the details have been submitted, this will create a Freepost returns label for you. The parcel can then be returned through the Post Office where we would recommend obtaining and retaining your proof of posting.

Please accept our sincere apologies for the disappointment or inconvenience this has caused.
22-Apr-2013

GRACE

Service
Product

Lovely quality- classic styles for toddlers that you can polish- so they stay looking great, unlike other brands which have lots of patterns and unbuckling and rubber!

No Comment
22-Apr-2013

GRACE

Service
Product

Service rating : Prompt delivery.
Product rating : Like old-fashioned school sandals, practical and comfy for summer.

No Comment
21-Apr-2013

GRACE

  • Customer also reviewed:
  • TEA PARTY
Service
Product

Great service, received items quickly and returns process extremely easy for returning extra sizes ordered for fitting.

No Comment
16-Apr-2013

GRACE

Service
Product

Service rating : Vey good quality, we have switched from Clarkes for most of our child's shoes
Product rating : Our little girl loves them!

No Comment
16-Apr-2013

GRACE

Service
Product

Quick delivery

No Comment
12-Apr-2013

GRACE

Service
Product

The T-bars that Start-rite offer are the only shoes that fit my daughter which are very hard to get hold of. My only wish is there were a larger selection in the larger sizes.

No Comment
10-Apr-2013

GRACE

  • Customer also reviewed:
  • TALLULAH
Service
Product

Service rating : Excellent delivery, best ever
Product rating : Another pair of shoes for granddaughter in NZ, always this make of shoes, cannot get the same quality in NZ

No Comment
10-Apr-2013

GRACE

Service
Product

Service rating : Hassle free and prompt
Product rating : My daughter loves these shoes! They look stylish and smart. Furthermore, they are really comfy on her feet.

No Comment