Start-rite Shoes Reviews

Consumer ratings of Start-rite Shoes

Feedback for www.startriteshoes.com has been compiled from 6696 Customer Reviews

  • Feefo member since
  • 16/02/2009
  • Start-rite today is an eighth generation family business. We are a wholesaler whose brand retails through a network of independent and multiple retailers internationally and our recent addition of a transactional website is our latest innovation

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.startriteshoes.com
5 Hour(s) ago

CLARE

  • Customer also reviewed:
  • Name Labels
Service
Product

I love your classic shoes, never never ever stop doing them, perhaps make more colours

No Comment
30-May-2013

CLARE

Service
Product

Service rating : excellent service
Product rating : the quality of the soul of the shoe is not as good as it was other than than good shoes.

No Comment
16-Apr-2013

CLARE

Service
Product

Service rating : Very helpful and friendly.
Product rating : Superb quality but would love a better range of widths!

No Comment
15-Apr-2013

CLARE

Service
Product

Swift, clear and helpful response to email query; great service, thank you.

No Comment
23-Mar-2013

CLARE

Service
Product

Service rating : I wanted to by Start-rite but couldn't find anywhere that had a good range in Shropshire so chose to buy online. Big mistake. Delivery company couldn't find our address so delivery was delayed. After such a long wait I let my daughter wear them when they arrived but I should really have sent them back as they didn't fit properly.
Product rating : OK but the buckles are really hard for her to undo and, as I said in my last comment, the fit is very poor.

Read more
No Comment
01-Feb-2013

CLARE

Service
Product

I was really impressed by the speed of delivery in spite of snowy weather conditions I recieved the shoes in 2 days.

No Comment
22-Jan-2013

CLARE

Service
Product

Service rating : super delivery nice and fast
Product rating : all my children wear shoes from hear excellent quality product and look very smart for schoolwear

No Comment
17-Jan-2013

CLARE

  • Customer also reviewed:
  • PENNY
Service
Product

Goods arrived very quickly and well packaged

No Comment
30-Dec-2012

CLARE

Service
Product

Service rating : I still haven't received my order.
Product rating : I cannot comment in the shoes as I haven't received them.

Read more
Thank you for taking the time to provide us with your feedback.

We are extremely sorry to hear that your order has not arrived with you and we will have our Customer Service team investigate this urgently and resolve this with you.

Please accept our sincere apologies for the disappointment this has caused.
29-Dec-2012

CLARE

Service
Product

Service rating : I am so very pleased with the quality of these shoes. I have been in the position of buying Start-Rite shoes for children for some thirty years now and the product remains the very best. In addition, the company has only ever been the most responsive, helpful and attentive a customer could hope for. Long may the company continue.
Product rating : They are beautiful! A truly wonderful little girls shoe. They are exactly what you see on the web site.

Read more
No Comment
17-Dec-2012

CLARE

  • Customer also reviewed:
  • TALLULAH
Service
Product

Service rating : Very quick service. Good quality shoes
Product rating : Classic smart shoes. Very happy

No Comment
01-Nov-2012

CLARE

  • Customer also reviewed:
  • ADAM
Service
Product

Service rating : ras
Product rating : .

No Comment
22-Oct-2012

CLARE

Service
Product

Service rating : They are still made to the lovely high standard, I have bought these shoes for more than 30years for my daughters'..... it is always a shame that the toes get scuffed before the actual shoes wear out, the price has gone up a lot
Product rating : I love this classic shoe, it is just a shame that I cannot buy them in a shoe shop near where I live...noone stocks classic shoes anymore, very sad. The "modern" childrens shoe shops have horrendous shoes...all plastic,glittery and pink. I love this shoe and so do my daughters and their daughters

Read more
No Comment
15-Oct-2012

CLARE

Service
Product

Service rating : quick delivery, good choice of style of shoes
Product rating : lovely colour and style

No Comment
22-Sep-2012

CLARE

  • Customer also reviewed:
  • BURFORD
Service
Product

Service rating : delivery excellent
Product rating : The shoes are beautiful,especially for my daughters first shoes and will be put in a presentation box after she has used them as a wonderful memory.

No Comment
21-Sep-2012

CLARE

  • Customer also reviewed:
  • AQUA STREAM
Service
Product

Service rating : There were a couple of problems with the order unfortunately - on one set of shoes the buckle broke almost immediately, and the other had the wrong colour inside the box. However the experience rates "Good" overall due to the high quality of the customer support team, who guided me well through their returns process and always responded to queries quickly and efficiently.
Product rating : A nice shoe but let down by the buckle quality - hopefully just on the one we received, but a five-year-old should not be able to break a buckle in a week with normal use.

Read more
Thank you for taking the time to provide us with your feedback.

We are pleased to hear that your overall experience has been good, due to our Customer Services team.

We wish to apologise again for the disappointment and inconvenience you have experienced with your order.

All of our shoes do use premium materials that are tested to high quality standards. However, shoe making is a craft industry and sometimes individual problems with shoes can occur despite rigorous quality testing.

We do value your custom and hope that this will not deter you from considering Start-rite in the future.
19-Sep-2012

CLARE

Service
Product

Have used Start-rite shoes for many years and am still as happy with the shoes as i always have been. Loved the free delivery offer!

No Comment
13-Sep-2012

CLARE

Service
Product

Service rating : Shoes - excellent.

Traditional styles, sensible and stylish and very well well made.

Love the English Classics.

Online service is dreadful. Have had so much trouble with your deliverers and has cost fextra postage.

Also, why can't you post outside the UK? We live in Ireland with limitefd Start-Rite stockists - especially of the English Classics.. Silly. Very very silly
Product rating : Clare - excellent shoe, very stylish in a retro way.

Less is more. the classics always outlive fashion trends.

Read more
Thank you for taking the time to provide us with your valued feedback.

We are very sorry to hear of your disappointment with the online service as we are unable to currently deliver orders outside of the United Kingdom.

We are currently looking to improve our site and are looking into increase our delivery area to hopefully include Ireland in the future.

Please accept our sincere apologies for the disappointment and inconvenience you have experienced.
13-Sep-2012

CLARE

Service
Product

Service rating : I find Start-rite shoes are the most hard-wearing shoes currently on the market, particularly for school.
Product rating : The upper is excellent but I do feel the sole does, unfortunately, wear down rather quickly, particularly at the front of the shoe and the heel does become hollow. Also, it is a pity that Clare is no longer available in Black Patent.

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No Comment
13-Sep-2012

CLARE

  • Customer also reviewed:
  • ELLA
Service
Product

Easy ordering process, nice website, great quality shoe. Nothing to say but will definately order again from the site. Trustworthy, professional, quality. All good!! Thankyou for the complimentary Horrid Henry Book too.

No Comment
13-Sep-2012

CLARE

Service
Product

Service rating : Love the classic simple styles and they have a lovely traditional, well made English feel. I would like them every time for my girls but it is frustrating not being able to try on the style that I prefer-clare-which I couldn't find in any retail outlets
Product rating : Love the clare style for school and my daughter loves them too. See above.

Read more
No Comment
11-Sep-2012

CLARE

  • Customer also reviewed:
  • JO
Service
Product

Service rating : Free returns means you can try at home to check the fit.
Product rating : Beautiful classic shoes.

No Comment
10-Sep-2012

CLARE

  • Customer also reviewed:
  • DELPHINE
  • Large Fitting Gauge
  • etc.
Service
Product

always first class

No Comment
08-Sep-2012

CLARE

Service
Product

I was very sceptical about the digital photography based sizing but it worked perfectly.

No Comment
06-Sep-2012

CLARE

  • Customer also reviewed:
  • PENNY
Service
Product

Service rating : Lovely to be Able to order on line - only slightly annoying that you can change any order over the phone but have to go back through the website
Product rating : absolutely love them - beautiful shoes!

No Comment