Start-rite Shoes Reviews

Consumer ratings of Start-rite Shoes

Feedback for www.startriteshoes.com has been compiled from6561 Customer Reviews

  • Feefo member since
  • 16/02/2009
  • Start-rite today is an eighth generation family business. We are a wholesaler whose brand retails through a network of independent and multiple retailers internationally and our recent addition of a transactional website is our latest innovation

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.startriteshoes.com
17-May

SAMBA

Service
Product

Service rating : comfortable, well fitting shoes.
Product rating : Great service, very efficient and quick.

No Comment
14-May

SAMBA

  • Customer also reviewed:
  • THEA
Service
Product

The service given by startriteshoes is excellent and totally reliable.

No Comment
09-May

SAMBA

Service
Product

No Comment
30-Apr-2013

SAMBA

Service
Product

Brilliant service thank you will be ordering again!!

No Comment
27-Apr-2013

SAMBA

Service
Product

Service rating : I have purchased start-rite shoes for my daughter for years. She has quite flat feet and wears a special insole and they are the only shoes she can wear for school. They are very well made and we polish them regularly so they last well. She says they are comfortable so everyone is happy! They arrived quickly after ordering.
Product rating : This is the 3rd pair of these shoes we have bought - they are the most comfortable and best looking available for my daughter's narrow, pronating feet. Thank you for keeping this style going as it is the only one that suits!

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No Comment
26-Apr-2013

SAMBA

  • Customer also reviewed:
  • LOUISA
  • TRILOGY
Service
Product

Service rating : We always use Start-rite shoes. Quick delivery and easy returns policy. The shoes are generally of excellent qulaity
Product rating : Velcro fastening was a hit with my 6 year old

No Comment
26-Apr-2013

SAMBA

Service
Product

Service rating : Ordering online was very simple & straightforward & the shoes arrived within 2 days
Product rating : Excellent!

No Comment
21-Apr-2013

SAMBA

Service
Product

Service rating : Easy to order, quick delivery, easy returns for the unwanted pair. Altogether excellent service.
Product rating : aa

No Comment
08-Apr-2013

SAMBA

  • Customer also reviewed:
  • STONE
  • CARMEL
Service
Product

Delivery is very quick and free returns makes it easy for me. The shoes are much better quality than the Clarks shoes we've had, will definitely use the site again.

No Comment
04-Apr-2013

SAMBA

Service
Product

Service rating : very good
Product rating : Great quality shoe and a wonderful fit for my daughter with very narrow feet

No Comment
18-Mar-2013

SAMBA

Service
Product

Service rating : Very fast delivery.
Product rating : An excellent fit for narrower feet. Although open, the style provides more protection and support for the feet than similar styles by other brands.

No Comment
17-Mar-2013

SAMBA

Service
Product

Service rating : Easy website and speedy delivery.
Product rating : The Samba shoes weren't quite right so we sent them back but it was easy to submit refund online and print label.

No Comment
16-Mar-2013

SAMBA

Service
Product

Service rating : Very quick delivery. Helpful on the phone. Ordered 2 pairs and returned the E fitting as I was able to get a D fitting which most shops don't stock or keep very little stock of.
Product rating : Startrite are the only shoes I can wear on my children. Excellent quality. Superb support for their growing feet. My oldest child wears orthotics and has extremely narrow feet. She is hard to fit in shoes. Startrite suit her feet and highly recommended by her podiatrist. My biggest problem is finding shops in N.Ireland who stock D or E fit.

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No Comment
10-Mar-2013

SAMBA

Service
Product

Service rating : Very quick delivery. Would like to see more range in narrow girls shoes. Daughter is a 4 1/2 D You only have one shoe.
Product rating : Easy to polish, smart shoe. Heel is too high for school shoes, as higher than most other brands and difficult to adjust to.

No Comment
06-Mar-2013

SAMBA

Service
Product

Service rating : They always deliver to quickly.
Product rating : The quality is amazing, the fit is perfect and they are very comfortable (so my daughter say's!) 1st class.

No Comment
06-Mar-2013

SAMBA

Service
Product

Service rating : Great shoes that support the feet always start rite for my children!
Product rating : Excellent shoe that gives very good support to feet, although the previous pair of shoes also Samba, the metal loop the strap slots through snapped! Otherwise a very good shoe!

No Comment
13-Feb-2013

SAMBA

Service
Product

Service rating : With StartRite you know you're getting a quality shoe that will fit properly and last. The delivery was fantastically quick.
Product rating : My daughter has had this style before and thankfully it is still available. It's great being able to get a shoe in a wide width that also helps support pronating feet.

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No Comment
06-Feb-2013

SAMBA

Service
Product

Very easy website and super quick delivery, especially impressed by the text msg regarding delivery time by courier. Well done and I will be choosing start rite again .

No Comment
30-Jan-2013

SAMBA

Service
Product

Service rating : I followed the measurement instructions to the T and watched the video and I have just received the shoes (I live in South Africa) and they are still too small. I wish I had ignored the advice on the site and sized up. My daughter has worn them to school and they were sore, so we will have to give them away to someone. It's a big waste of money for me.
Product rating : they would be nice if they fitted!

Read more
No Comment
24-Jan-2013

SAMBA

Service
Product

Service rating : Easy to buy online
Product rating : Great on phone

No Comment
21-Jan-2013

SAMBA

  • Customer also reviewed:
  • Large Fitting Gauge
Service
Product

Service rating : Website easy to use
Product rating : The old style quick step was so much better. The sole was much better quality and the grip much superior. The last pair of Sambas had to e changed sfter only two months as they were worn out.

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Thank you for taking the time to provide us with your feedback.

We are very sorry to hear that you have been disappointed with a pair of Start-rite Samba shoes and would like to reassure you that all of our styles use premium materials that are tested to the highest quality standards. Having said that, shoe making is a craft industry and individual problems with shoes can occur despite rigorous quality testing.

Whilst it is always concerning to hear of any customer dissatisfaction with our products, unfortunately without sight of the shoes it is difficult for us to comment as to why you are experiencing this problem with the soles.

To book the return you just need to log into your account online at http://www.startriteshoes .com/customer/account/lo gin/. Once in your account please select the 'my returns' link and then 'create a new return'.

Once all the details have been submitted, this will create a Freepost returns label for you. The parcel can then be returned through the Post Office where we would recommend obtaining and retaining your proof of posting.

We wish to apologise for the disappointment and inconvenience you have experienced and hope to rectify this for you as we do value your custom.
17-Jan-2013

SAMBA

  • Customer also reviewed:
  • METEOR
  • CRUSH
Service
Product

Service rating : Quick service, however, see comment under "Meteor".
Product rating : I have found, in the past, that patent shoes crack and have had to return a couple of pairs over the last 2 years.

No Comment
15-Jan-2013

SAMBA

  • Customer also reviewed:
  • THEA
Service
Product

Service rating : I have always bought my girls Startrite shoes because they are hard wearing and they are comfortable for my girls to wear all day at school.
Product rating : My daughter has over an H fitting shoe and we always struggle to get her school shoes but even more so in the last 12 months because there doesnt seem to be a wide variety of choice for her which for an 8 yr old is the end of the world, the only shoes that seem to fit her at the moment are Stone which seem to be a wider fitting.

Read more
No Comment
05-Jan-2013

SAMBA

  • Customer also reviewed:
  • CARMEL
  • ELLA
  • etc.
Service
Product

Very happy free returns offered.

No Comment
11-Dec-2012

SAMBA

Service
Product

Service rating : Shoes arrived very promptly. Howver, I do think the P&P was expensive considering that many retailers are now giving this free.
Product rating : I have purchased this shoe four times for my daughter who has narrow fit. This time we got the patent. Looks very smart.

No Comment