Home of the world's best Reading Lights, including the NEW High Definition Reading Light
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Service was superb could not fault you at any time!Product rating : This is a brilliant product! I was thinking about getting one for ages, am so pleased I finally got the funds together to get one - pricey but well worth it.
Service rating : Very efficient, helpful and fast service.Product rating : This light was bought for a birthday present in October and so not in use yet. However I have tested it out and it seems superb.
Service rating : for the price of the product, post and packing of nearly £10 was hard to swallow given at this price it's not even 'express' delivery. In my experience other web companies often provide free P&P on very inexpensive items. The most I have paid for bulky items is £4.95Product rating : It provides a good light but compared to the popular Alex (reading the tech info) it only provides marginal benefits in some areas and less in others all for a mere £100 more - is it worth it I ask? Don't think so!
Service rating : I received my table lamp that unfortunately turned out to faulty.The company after trying to help fix the problem by phone unsuccessfully ,sent an exchange item. this worked perfectly .I could not ask for better service.Product rating : the lamp is as advertised ,a wonderful product.
Excellent service, as always, and a wonderful, quality product.
Service rating : Very satisfied although price on leaflet from optician was lower and they did not look to be old leafletsProduct rating : I have an Alex bedsed light and just don't feel this is quite as good although it may just need some adjusting to.
Service rating : Excellent service provision,delivery and well designed protective packaging.Product rating : At the price(HD) a complimentary spare bulb would be a fine indicator of the companies quality support and not to be seen to be linked to any future price rise!
Written by someone with two floor models.
The item was delivered promptly, but the courier delivered to the wrong address and had to retrieve and re-deliver, following a number of phone calls
Service rating : Ordering was easy and delivery was sooner than the guidelines on the website.Product rating : It's a good light and the inclusion of a light diffuser to allow the option to spread the beam more widely is a good idea. Adjustability is good. The on/off switch and dimmer controls at the head of the lamp are good. I'd rather see a rocker on/off switch on the lamp base than on the flex itself.
Service rating : Speedy delivery and easy to use website. Well done.Product rating : My second purchase and once again I am delighted with the service and the product.
Service rating : However there are very obvious ways to improve the costs that are generated through packaging and paperwork in the hope the these cost savings could be passed on to the customer via a reduction in the product unit cost.Product rating : The user is very happy
Service rating : Could not be faulted except used a huge amount of cardboard in the packaging. It seemed more care had been taken with the design of the packaging than in the design of the light itself.Product rating : The light itself was OK but controls too small and tacky. Not up to the quality of rest of light. The dimmer switch should be in black and bigger with less play. The on/off switch on the light should be larger and more definite. The cable on the switch on the base should be longer. Given this was a very expensive light the quality and attention to detail was very disappointing. Most of your customers will probably be elderly with failing eyesight so lack of fine motor control skills and size of controls should have been considered in the design process.
First lamp was faulty, but quickly replaced.
Service rating : Top class - very efficientProduct rating : ditto
Service rating : The company seriously overestimated the delivery period - I was pleased to receive the lamp so quickly after I placed the order.Product rating : I am very pleased with the pool of light effect that encourages concentration on the page in front of me, and thus helps keep out visual distractions.
Service rating : Helpful service, speedy deliveryProduct rating : Very good product - but still not convinced they are worth the full list price
Service rating : Even though there were problems with the product delivered, the company responded. The person who took care of me (Jonathan) was excellent and represented a company that can be trusted.Product rating : The product put a smile to my face every time I use it (it makes me forget the price I paid for it)
Service rating : Well managed company with good service.Product rating : Small practical problem easily fixed by me.
Service rating : Website,delivery and packaging of product was very good. Before I opened the box it felt like an up market product. I was not disappointed.Product rating : An excellent light for reading and knitting and does not disturb other people in the room.
Service rating : In an age of often justified consumer suspicion we were rather wary about how much we would gain from using your products for reading. Our thoughts as well as the text were brilliantly illuminated. Eye strain, the need to break from reading every 15-30 minutes, peering at many inferior texts have all vanished. Your reading lights are superb and exceed even advertised expectations. Many thanks. Service was equally brilliant, the equivalent of rubbing Aladdin's lamp. One moment we were placing the order, almost instantly -well, 24 hours later, it magically appeared at our front door.Product rating : Please see above - an admirable companion.
prompt delivery, product well packaged and easily unpacked.
Lightning fast delivery and sturdy packaging - light arrived in tiptop condition, ready to use.
Service rating : Took longer to arrive than some purchases onlineProduct rating : 'Does what it says on the tin'