Serendipity Diamonds Reviews

Consumer ratings of Serendipity Diamonds

Feedback for www.serendipitydiamonds.co.uk has been compiled from 156 Customer Reviews

  • Feefo member since
  • 13/01/2012
  • Serendipity Diamonds are online jewellery specialists providing high quality jewellery such as diamond engagement rings at a very competitive price.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.serendipitydiamonds.co.uk
17-Jun

A Bespoke Diamond Set Version of Shaped Wedding Ring

Service
Product

Service rating : Excellent, they cater for all your needs and kept in touch throughout the transaction.
Product rating : My Ring is beautiful and I am really pleased with it, Thank you so much!

No Comment
17-Jun

A Replacement Platinum Mount with matching 3/4 set diamond wedding band and a Palladium Court Profile Band

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Product

Service rating : Excellent helpful service and prompt responses to my questions.
Product rating : The rings were beautiful and as described.

No Comment
17-Jun

Set Customers own stone in to our R1H001 created in 950 Platinum

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Product

Service rating : The company is fantastic to deal with, very professional and friendly service, great variety of settings and amazing expertise.
Product rating : The product itself is fantastic. This setting is beautiful but very practical as well (wedding ring friendly and very solid). The ring turned out more beautiful and solid looking than in the picture, great quality workmanship.

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No Comment
12-Jun

A bespoke diamond set shaped wedding ring with a 3mm width

  • Customer also reviewed:
  • A Concave Shaped mens' wedding ring
Service
Product

The only thing better than the rings we brought from Serendipity was the customer service.

All 3 rings we have purchased have been absolutely stunning and Drina made the whole process a delight from the beginning.

I cannot recommend Serendipity highly enough!

No Comment
11-Jun

Three Stone Brilliant Diamond Earrings

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Product

Service rating : The service was just excellent. Mark has been providing the best of feedback helping us to make the right choice, and the earrings we bought were as great as we hoped. We definitely want to recommend this company for their great service and friendliness.
Product rating : The earrings were as great as we hoped them to be. We got a very good description beforehand, that helped us select the right product for us. We definitely want to recommend these earrings, but do not hesitate to ask Serendipity team for information, as we had, to make sure to get the right product.

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No Comment
03-Jun

A Two colour wedding ring created in 950 Platinum and 18ct Yellow gold ser with Round Brilliant Cut Diamonds

Service
Product

Service rating : Thank you for your emails and keeping us up to date with the progress as our ring as it went through your process of manufacture. The delivery was on time and all as agreed.
Product rating : Super ring, just as we wanted.

No Comment
29-May-2013

An unusual Two Stone Diamond Engagement Ring

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Product

Service rating : The customer service is second to none. Drina & Mark have been very kind and kept me up to date while processing my order. They did everything to keep me informed.
Product rating : The ring is stunningly excellent. Unique in its appearance & design - it's just an amazing piece of art & craftmanship.

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No Comment
23-May-2013

A E VS2 0.50cts Round Brilliant Cut Diamond Solitaire with a four Claw Twist setting

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Latest
Service
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Service rating : first class service,couldnt get any better,spoke to me like aproper person who was important,cant speak highly enough of the team
Product rating : absolutley a beautiful ring,brilliant value for money and definatly did the trick...many thanks

23-May-2013
a truley outstanding company

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No Comment
13-May-2013

An infinity engagement ring set with 0.25cts of EIF Round Brillant Diamond.

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Product

Service rating : Having searched in a lot of places both online and around Southampton I finally found the somewhat unusual design that I had pictured in my head on Serendipity Diamonds website. I was a little nervous initially as it's a lot of money to spend but after reading other reviews I phoned Serendipity. Drina answered and was extremely courteous and helpful and completely put my mind at rest, she was knowledgable and seemed genuinely pleased to be helping with such a special purchase. The ring took quite a while to come, but Drina did advise me of this up front, as she said the diamond would take a while to source with the specifications I wanted, throughout the time she was always happy to update me on the progress of the order and as I was kept informed I was more than happy with this.
Product rating : Both myself and my new fiancee are very happy with the look, feel and finish of the ring. I'm no jewellery expert but it appears to be very well crafted and looks beautful. I imagine I will be in touch with Drina again when the time comes to get a matching wedding ring. Everyone who has seen the ring has commented how unusual, but how attractive the design is.

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No Comment
09-May-2013

A DVS2 0.71cts Round Brilliant Cut Diamond Solitaire Engagement ring

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Product

Service rating : These guys clearly know that good service counts. I called Mark with some pretty vague and also fairly last minute demands thanks to a tight deadline and he was both friendly and thorough in his guidance. Both he and Drina kept me updated throughout the process and I really can't recommend them enough. I decided against a retail outlet because I wanted better value and I'm confident I got that, without compromising quality - the ring is just perfect.
Product rating : I haven't had it under magnification but it looks beautiful with the naked eye, comes with all the relavant GIA documentation and and I'm very happy with the quality and price. Again - five stars people!

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No Comment
26-Apr-2013

A Medium Weight Court Profile Wedding ring with a Single offset lined pattern and a all over Satin finish

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very friendly and personalised customer service - prompt delivery and good follow up

No Comment
22-Apr-2013

A Princess Cut Diamond Engagement Ring with Matching Diamond Set Shoulders

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Service rating : Exceptional service, quick reponse to emails and quality advise tailored to individual requirements.
Product rating : Looks perfect - I'm sure the other half will love it!

No Comment
05-Apr-2013

An unusual men's wedding ring with slight concave profile, comfort fit and angular cut detail.

Service
Product

Service rating : The latest work is the third ring I have had made as, as ever, the service was second to none.
Product rating : Perfect! The look and feel is one of pure quality and first class workmanship.

No Comment
02-Apr-2013

A Pair of Matching flat profile wedding rings to match customers engagement ring

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Service rating : Really friendly and personal service. Answered our questions patiently. Very quick delivery of rings.
Product rating : Very beautiful rings at competitive price. Presented really well in attractive wooden boxes.

No Comment
02-Apr-2013

A 0.90ct HVVS1 Cushion Cut Diamond Solitaire Engagement Ring

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Service rating : First class advice and service
Product rating : A beautiful ring exactly as shown on the website

No Comment
01-Apr-2013

A Simple solitare two-claw drop pendant with 18inch box chain.

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Service rating : I received fantastic service from Serendipity Diamonds especially from Drina in customer services who replied to all my emails promptly and cheerfully.
Product rating : I am very happy with the product

No Comment
30-Mar-2013

Round Solitaire Cluster Ring with Double Shoulders created in 18ct White Gold with 0.60ct centre diamond graded GSI1

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Excellent service couldn't fault anything

No Comment
27-Mar-2013

A Tiffany Style four claw solitaire engagement ring set with 0.77cts FSI2 Princess Cut diamond

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Product

Service rating : Mark was extremely helpful in helping my find the right ring based on my requirements, and his expertise definitely aided my decision (advising platinum rather than palladium for the diamond size I wanted). He also sourced a great diamond and helped me get the best ring for my budget. Drina was also very helpful when I dealt with her. Working in sales, I could quickly tell that their interest was in pleasing their customers rather than just selling to them. I would thoroughly recommend using Serendipity, both over expensive high street stores and other less personal Internet dealers, and will be buying all of our future diamonds from them.
Product rating : Absolutely beautiful ring, and my fiancée loved it. She is very glad I did my research and chose Serendipity, as she got a significantly better spec for less cost than other rings we had looked at. The ring is quite tall, but having room for light to get under the diamond means it sparkles beautifully and looks huge on your finger. Wonderful choice, and thanks to Mark for helping me decide and sourcing a beautiful diamond.

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No Comment
25-Mar-2013

A Bevelled Edged Heavy Weight Wedding ring Engraved With Roman Numerals and 2 Flush Set Diamonds

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Service rating : Perfect!!!
Product rating : Absolutely delighted with the service I received from Mark and Dryna, the ring I ordered was absolutely perfect. I couldnt have asked for more from serendipity diamonds and wouldn't hesitate to use them again and recommend to friends and family.

No Comment
25-Mar-2013

A Pair of Flat Court Wedding Rings with Polished Edges to Match Customers Engagement Ring.

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Service rating : The secice was very professional and fast
Product rating : Arrived the next day and excellent condition

No Comment
21-Mar-2013

Tiffany Style Fluted Solitaire Diamond Stud Earrings in 18ct Yellow Gold

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Product

Service rating : Timely, courteous and very responsive.
Product rating : As described. Good quality at very reasonable prices.

No Comment
14-Mar-2013

A Timeless Four-claw Princess Cut Diamond Solitaire Engagement Ring

Service
Product

Service rating : Prompt response to emails and kept me up to date throughout the whole process. No criticisms whatsoever!
Product rating : Ring is absolutely beautiful and fits perfectly. We'll definitely be coming back for our wedding rings!

No Comment
07-Mar-2013

A pair of D Shaped Wedding rings with fingerprint engraving

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Service rating : Excellent service, would definitely recommend!
Product rating : We are thrilled with our rings, exactly as we had imagined them and can't thank Mark and Drina enough.Very happy!

No Comment
05-Mar-2013

A simple Three Claw Twist Solitaire Engagement ring set with 0.25ct HSI2 Round Brilliant Cut Diamond

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Service rating : Great service from a very friendly company. Would highly recommend.
Product rating : The I purchased was exactly what was ordered. Simply beautiful

No Comment
04-Mar-2013

A Half Eternity ring set with Round Brilliant Cut diamonds channel set into the Palladium Band

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Product

Service rating : Fantastic 1-2-1 service
Product rating : Superb!!!

No Comment