SerenataFlowers.com Reviews

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from55060 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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Reviews

DateProductRatingCustomer ReviewReply from www.serenataflowers.com
21-Dec-2012

Christmas Dendrobium

  • Customer also reviewed:
  • Palladian
  • Merry Christmas Card
Service
Product

Service rating : Delivered promptly excellent service
Product rating : I have not actually seen the flowers, but have been told by the recepient that they are absolutley fabulous. Beautiful colour.

No Comment
21-Dec-2012

Fall Flora

Service
Product

Service rating : Prompt, efficient delivery
Product rating : Recipients inform me that the flowers were beautiful.

No Comment
21-Dec-2012

Beautiful Smile

  • Customer also reviewed:
  • Birthday Card Butterfly
Service
Product

Flowers were on time and apparently look great

No Comment
21-Dec-2012

Christmas Celebration - Deluxe

Service
Product

Service rating : Very good & prompt service with e-mails advising when order placed & also when flowers delivered.
Product rating : My sister in the UK described her flower arrangement as fantastic and the way she explained them they sounded even better than the picture displayed on the website when ordered, and definitely value for money. Thank you Serenata!!

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No Comment
21-Dec-2012

Oriental Breeze

Service
Product

Service rating : Having Googled florists in Oldham looking for 'someone' to deliver fresh flowers to my cousin, I was lucky to hit on Serenata who provided a very efficient service, and importantly kept me informed on how the delivery was going and when the bouque had arrived.
Product rating : My cousin said that the bouquet was beautifully arranged and the flowers were very fresh. I shall certainly be using Serenata again.

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No Comment
21-Dec-2012

Camelot

Service
Product

Service rating : quick efficient and superb communication. I knew when my purchase had left for delivery and when it had arrived by email and text, wonderful.
Product rating : whilst I have not personally seen the flowers that I purchased, the recipient seemed very happy with them.

No Comment
21-Dec-2012

Pleasure Is Mine

Service
Product

Normally excellent but this year I am still trying to find out what has happened to a delivery to a Mrs N Evans in Highcliffe which they have acknowledge that they have received but as of yet have not been delivered.

No Comment
21-Dec-2012

Luxury White Orchid Planter

  • Customer also reviewed:
  • Handmade Truffles
Service
Product

Service rating : Love the tracking
Product rating : Plant is lovely

No Comment
21-Dec-2012

Norma Jeane

  • Customer also reviewed:
  • Birthday Card Butterfly
Service
Product

The service was fast and well tracked - I was kept aware of the progress of the order at all times
The recipient was delighted - thanks

No Comment
21-Dec-2012

Fall Flora

Service
Product

Good contact pre-delivery

No Comment
21-Dec-2012

Christmas Celebration - Deluxe

Service
Product

Service rating : Service was very good. thank you.
Product rating : would have prefered silver than gold decoration, otherwise beautiful

No Comment
21-Dec-2012

Precious Pink - Deluxe

Service
Product

Service rating : Always able to find lovely arrangements to send and great prices. Always find the website easy to navigate.
Product rating : They looked lovely in the picture but I haven't heard from the recipiant as to how they were when delivered.

No Comment
21-Dec-2012

Christmas Dendrobium

Service
Product

Flowers arrived on time & my nana was so happy & thought they were beautiful
Thankyou so much

No Comment
21-Dec-2012

Beaujolais Villages Cuvee Non Filtre, Manoir du Carra - 1

Service
Product

Service rating : Everything went according to plan, very efficient.
Product rating : The proof of the pudding is in the eating............. or drinking!

No Comment
21-Dec-2012

Indulgence

Service
Product

Service rating : I don't know. I made an online order from a website that looked ok but I don't know how good the product is. I appreciated the email alerts giving the status of my order.
Product rating : I don't know as I have not seen it

No Comment
21-Dec-2012

Christmas Basket

Service
Product

Service rating : Excellent as always
Product rating : I expect the basket was up to its usual standard but it was delivered to my elderly mother who is at present unwell and unable to comment.

No Comment
21-Dec-2012

Twilight - Grandissimo

Service
Product

Service rating : Delivered on time & day. Thank you.
Product rating : I can only repeat my friend's comment: she was absolutely thrilled & delighted with the beautiful flowers and had enought to fill three vases.

No Comment
21-Dec-2012

Twilight

  • Customer also reviewed:
  • Merry Christmas Card
Service
Product

Service rating : I think you really look after the customer
Product rating : Thank-you Serenta.My Sister loved the flowers,she said they looked like Christmas
Thanks again
Janet in Auatralia

No Comment
21-Dec-2012

French goodies in a wicker

  • Customer also reviewed:
  • Merry Christmas Card
Service
Product

Service rating : your delivery service was brilliant could not fault it
Product rating : Hi both my daughter and grandaughter were very impressed with their hampers can recommend this service

No Comment
21-Dec-2012

Claret, Pate and Cheese

  • Customer also reviewed:
  • Luxury pralines 125g
  • Merry Christmas
Service
Product

iT WAS EXCELLENT. I WAS KEPT FULLY INFORMED ABOUT DELIVERY AND THE HAMPER ARRIVED WHEN YOU SAID IT WOULD. THANKS.

No Comment
21-Dec-2012

Sancerre Rouge, Dom. des Clairneaux - 2

Service
Product

Has not delivered yet I have trying to find out where it is

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Thank you very much for your feedback,

Sorry to hear you are unhappy with the service you received.

After reviewing your order, we can see that you have been in contact with our customer services team who have resolved this issue for you.

If there is anything further we can do to be of assistance please don’t hesitate to contact us through our website

Kind regards

Serenata Flowers Customer Service Team.
21-Dec-2012

Camelot

Service
Product

Service rating : The flowers all arrived beautifully packaged, I was advised prior to the delivery date that they were being sent . I have a discount also as I had ordered quite a few bouquets etc. Great company and highly recommend them and will continue to use for ever !
Product rating : The flowers lasted so well I had received a bouquet with freesia and roses and kept in the cool they lasted for over 3 weeks . Yes I will use the company again Thank you

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No Comment
21-Dec-2012

Bring it On

Service
Product

Service rating : It was very good to have notification the flowers had been delivered

thank you
Product rating : Did not see flowers however recipiant was very pleased

No Comment
21-Dec-2012

Amazonia - Deluxe

Service
Product

Service rating : All aspects of Serenata Flowers so good.
Product rating : Have sent this arrangement a few times now as it is different from usual ones.
All the recipients have been delighted with it..

No Comment
21-Dec-2012

Holly Wreath

Service
Product

Service rating : Service is always good, however disappointed with delivery as box was very badly damaged, fortunately the holly wreath was only slightly damaged.
Product rating : Slight damage due to delivery/packaging. Courier said was I ok to accept given that box was damaged. I did accept delivery as would be too late to consider complaining and asking for replacement.

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No Comment