Client sign in

SerenataFlowers.com Review

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from55230 Customer Reviews

  • Feefo member since
  • 21/10/2011

  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

  • Website
  • Go to SerenataFlowers.com

The rating shows just the review scores in the category or product area selected.

about.The percentage of all customers leaving a review who rated the service 'good' or 'excellent'.

Service

Pie Chart shows the reviews scores for 55230www.serenataflowers.com

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

  • Score

Anonymous Customer wrote on 10-Aug-2012

Flowers delivered were half dead when delivered. Very disappointed as a 90th birthday gift. Called customer services on Saturday who did arrange for another bouquet to be delivered but not until the Tuesday which was 4 days after her birthday. Will not use this company again.

SerenataFlowers.com wrote on 10-Oct-2012



We appreciate your feedback.

We are very sorry to hear that your flowers arrived in poor quality. I have reviewed your order and see that you contacted customer service where a solution was offered.

Should you wish to discuss further please do not hesitate to contact customer services via the Serenata website.

Kind regards
Customer Service
Serenata Flowers

Other reviews relating to this order

Review ofRatingCustomer Review

Roses and Stocks

Flowers delivered on Friday at 11.30 am were dead, stocks completely dead and roses not fresh. How the person that prepared these flowers thought they were fresh and good enough to be sent out is beyond belief.