Anonymous Customer wrote on 01-Aug-2012
This was the second time of using you and you still didn't get it right !! IM STILL AWAITING MY REFUND WHICH I WAS TOLD THAT IT WAS DONE TWICE AND TWICE IVE RECIVED MY INVOICE FOR THE FULL AMOUNT.
SerenataFlowers.com wrote on 17-Oct-2012
We appreciate your feedback.
I am sorry to hear that you were unsatisfied with your bouquet. I have reviewed your order and I can see that you contacted customer services and a solution was provided.
Should you require further assistance please do not hesitate to contact us via the Serenata website.
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