SerenataFlowers.com Review

Consumer ratings of SerenataFlowers.com

Feedback for www.serenataflowers.com has been compiled from55044 Customer Reviews

  • Feefo member since
  • 21/10/2011
  • Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

  • Score

Anonymous Customer wrote on 17-Jul-2012

Absolutely terrible. The most annoying thing is the lack of humans when a problem arises. Useless company!! Wish i had read forum reviews first!!

SerenataFlowers.com wrote on 23-Nov-2012



Your feedback is much appreciated.

After reviewing your order I can see that you did not contact customer services regarding the cake, had this been done a solution could have been offered.

Please do not hesitate to contact us via the contact us page on the website if you require further assistance.

Kind regards
customer service

Other reviews relating to this order

Review ofRatingCustomer Review

Camelot

Birthday Cake

The birthday girl didnt ever get the birthday cake and after emailing twice, still no response from serenata for a refund!!! Abysmal service and shocking that i cant speak to someone to get the money back i am owed. Various problems with this order resulted in birthday flowers not arriving on the day. Will never use again!!!