SerenataFlowers.com wrote on 24-Oct-2012
We appreciate your feedback.
I am sorry to hear that your parents were disappointed with their bouquet. I have reviewed your order and it appears you did not contact customer service regarding the issue, all order related issues should be reported to customer services so that solutions can be provided.
If you wish to contact customer services please do so via the website.
Other reviews relating to this order
|Review of||Rating||Customer Review|
|I thought the flowers looked lovely online, but my, parents were very disappointed with them saying there was far too much greenery|
|I was rather annoyed that I selected the free card but ended up with a birthday card costing me nearly £3.|