SerenataFlowers.com wrote on 26-Nov-2012
Your feedback is appreciated.
Please accept our apologies for the lateness of our reply.
I am sorry to hear that your bouquet was unsatisfactory and not up to our usual high standard.
I have reviewed your order and I see that you contacted our customer service team who offered you a solution to resolve the issue.
If you would like to discuss the issue any further please feel free to contact the customer service team via the website.
Other reviews relating to this order
|Review of||Rating||Customer Review|
|The first bouquet did not last more than a few day, my cousin complained and was sent another which was not in good condition|