Anonymous Customer wrote on 13-Jun-2012
Flowers were deilvered on time but firstly whilst other companies deliver in water filled plastic, these flowers were delivered standing in a small box which didn't stand up. Worst though was the card which we paid extra for - which was for my sisters 21st birthday. The message had been printed out on a label and stuck in the card upsode down. My sister was upset. I sent an email to the company reporting the problem and heard nothing back from them. This was unprofessional and sloppy
SerenataFlowers.com wrote on 29-Nov-2012
We appreciate your feedback.
I have forwarded your comments to our head office for review.
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