Anonymous Customer wrote on 10-Apr-2012
The service was okay, so somewhere between good and poor. Shoes, as ever, fitted fine. However, the suit jacket was really oversized and means that to return it is a real hassle!
Samuel Windsor wrote on 12-Apr-2012
Thank you for your feedback. I am sorry that the Suit Jacket was not a perfect fit for you, perhaps you would like to exchange it for an alternative size or if you wish a full refund. You can return them using our FREE returns service detailed on the reverse of your receipt. Or alternatively call our customer service department on 0871 911 7044 or email on customerservice@samuel-windsor.co.uk who will be happy to help.
Kind regards
Louise
Samuel Windsor
Other reviews relating to this order
| Review of | Rating | Customer Review |
|---|---|---|
Charcoal Men's Suit Jacket - 2 Button | Quality of material is not great but is adequate, however sizing is very wrong and is far too big. | |
Charcoal Men's Suit Trousers | Quality of material is not great but is adequate, fitting is fine. | |
Navy Men's Suit Jacket - 2 Button | Quality of material is not great but is adequate, however sizing is very wrong and is far too big. | |
Navy Men's Suit Trousers | Quality of material is not great but is adequate, fitting is fine. | |
Classic Monk Shoes - Black |