Anonymous Customer wrote on 31-Jul-2011
Generally excellent, but items out of stock even though the website had them available.
SW Shoes wrote on 01-Aug-2011
Thank you for your feedback and I am so sorry that we were unable to supply you with the Sky Bengal Shirt. The stock issue you faced was a simple case of demand outstripping supply. When we originally took your order the stock allocation system showed a the shirt as in stock and sent an email advising you of this, but unfortunately when the stock was checked there was physically non on the shelf. As we are unable to obtain fresh supplies we had no alternative but to refund you for the shirt.
Please be assured that the saga you have been through is in no way representative of the high levels of service we usually offer our customers and we are sorry that we could not totally fulfil your order on this occasion.
Regards
Samuel Windsor
Other reviews relating to this order
| Review of | Rating | Customer Review |
|---|---|---|
Strawberry Grey Stripe Two-Fold Cotton 100's Shirt | ||
Blue Multi Check Two-Fold Cotton 100's Shirt | ||
7 Fold Woven, Handmade Luxury Silk Ties - Funky Stripe | ||
7 Fold Woven, Handmade Luxury Silk Ties - Navy / Sky Blue / Pink | ||
7 Fold Woven, Handmade Luxury Silk Ties - Red and Blue Spot | ||
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