Route One Reviews

Consumer ratings of Route One

Feedback for www.routeone.co.uk has been compiled from 12595 Customer Reviews

  • Feefo member since
  • 23/06/2011
  • Route One is the UK's premiere retail destination for Sneakers, Streetwear and Skate. Founded in 1989, Route One has expanded from traditional high street stores into a multi media retailer, embracing innovation and social networking to provide their customers with an exceptional all-round shopping experience. Route One is home to the finest streetwear brands from the USA, Asia and Europe, including labels such as Diamond Supply, The Hundreds, Stussy, Huf & Carhartt as well as the most comprehensive range of skateboard brands from Chocolate, Girl, Emerica and DC through to Nike Skateboarding. . Skateboarding is forever at the heart of Route One. They continue to support the International skate scene through their “Have a Heart” campaign in support of the Skatistan Charity, their R1 Free Skate Days and the R1 Skate Team, which features some of the UK's finest riders including Josh 'Manhead' Young, Nicky Howells and Sam Beckett. 2013 looks to be another milestone year for Route One: Having previously won the coveted 'Best Independent Retailers' Award', Route One have been nominated for two prestigious Draper's Awards this year. In March 2013, they launch a brand new multi format website and undertook an exciting redevelopment of their retail stores. Providing exceptional service has been the secret of their success and the transparency which Feefo provides ensure that Route One continues to lead the way in Sneakers, Streetwear and Skate. www.routeone.co.uk www.facebook.com/routeone

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Reviews

DateProductRatingCustomer ReviewReply from www.routeone.co.uk
7 Hour(s) ago

Penny Original 2013 Classic Series Cruiser - 6" x 22"

Service
Product

Service rating : Great service, next day delivery first class came in the evening not as early as i hoped but still good
Product: Love my new board so much, alot more quality than the cheap fake penmy boards worth the money

No Comment
12 Hour(s) ago

Route One Basic Vest

  • Customer also reviewed:
  • DC Suspension 2 Socks - 3 Pack
  • Route One Polo Shirt
  • etc.
Service
Product

Service rating : Everythings great some better details on sizes would be nice, and more sales!
Product: Does exactly what it says on the tin

No Comment
13 Hour(s) ago

DC Ops Berra 2 Skate Shoes - Grey Gum

  • Customer also reviewed:
  • Independent Stage 11 Forged 139 Standard Trucks
Service
Product

Service rating : excellent service as usual!
Product: great shoes

No Comment
14 Hour(s) ago

Route One Fisherman Beanie

  • Customer also reviewed:
  • Etnies Stesick SS Shirt - Blue
  • Chocolate Chunk Pocket T-Shirt
  • etc.
Service
Product

Service rating : awesome
Product: :)

No Comment
14 Hour(s) ago

Emerica Laced by Leo Romero Skate Shoes - Red/Gold

  • Customer also reviewed:
  • Lakai Manchester Select Skate Shoes - Royal/Blur/Suede
Service
Product

Service rating : annoying that sizes are not consistent the postage and packing for ordering and delivery puts me off using route one espec when sizes are unreliable
Product: too big 9.5 was too big despite son wearing 9.5 - had to return

No Comment
16 Hour(s) ago

Enjoi Panda T-Shirt

  • Customer also reviewed:
  • Enjoi Panda Tank
  • Route One Basics Aviator Sunglasses
Service
Product

Service rating : Easy to use website and quick delivery
Product: Good quality and great design

No Comment
18 Hour(s) ago

Primitive x Van Styles Iesha T-Shirt

  • Customer also reviewed:
  • The Hundreds Scramble Slant T-Shirt
  • Chocolate All Season Fold Beanie
  • etc.
Service
Product

Made mistake on my order called the next day and staff managed to intercept before posting out and correct my order. Very helpful and arrived swiftly.

No Comment
21 Hour(s) ago

Etnies Marana Skate Shoes - White/Navy/Red

  • Customer also reviewed:
  • Etnies Marana Skate Shoes - Grey Black Orange
  • LRG True Tapered Denim Jeans - Vintage Wash
  • etc.
Service
Product

Super speedy delivery and super quick refund on returned products top company

No Comment
22 Hour(s) ago

Rook Doberman Crown V2 T-Shirt

Service
Product

Efficient

No Comment
28 Hour(s) ago

DC Mike Mo Capaldi Skate Shoes

Service
Product

quick service cant fault them

No Comment
31 Hour(s) ago

Vans Era x Van Doren Girls Skate Shoes - Leopard Checker

  • Customer also reviewed:
  • RUE Leo Sweatshirt
  • Mi-Pac Specimen Backpack - Natural/Beetle
Service
Product

Service rating : Great products, good prices, easy to order, quick service
Product: Good price, as described

No Comment
32 Hour(s) ago

Blazer Moscow Pro Fixed Scooter

  • Customer also reviewed:
  • Paper Watch
Service
Product

Service rating : Great value and fast despatch
Product: Great value and fast despatch

No Comment
32 Hour(s) ago

Ixia Style 4 Scooter

Service
Product

Service rating : Fast delivery
Product: Really good quality scooter - excellent value!

No Comment
33 Hour(s) ago

DC Bridge Skate Shoes - Chocolate

Service
Product

Service rating : Item as described and prompt delivery.
Product: Excellent value and good quality

No Comment
33 Hour(s) ago

ATT Prime Patch Snapback Cap

Service
Product

Service rating : Delivery was quick which i loved!
Product: Love this cap it looks really good on and its also comfortable as you can adjust it to fit your head.

No Comment
35 Hour(s) ago

Nike SB Zoom Stefan Janoski Skate Shoes - White/Black-Deep Royal Blue

Service
Product

Service rating : Excellent all round service
Product: Excellent choice of products

No Comment
36 Hour(s) ago

Route One Baggy Denim Jeans - Light Wash

  • Customer also reviewed:
  • Route One Baggy Denim Jeans - Washed Indigo
Service
Product

Service rating : quick delivery
Product: brilliant fit

No Comment
36 Hour(s) ago

Penny Original 2013 Organic Series Cruiser - 6" x 22"

Service
Product

Service rating : Fast & efficient service
Product: Perfect just what I wanted

No Comment
36 Hour(s) ago

Lakai Griffin Skate Shoes - Green/Blue/Suede

Service
Product

Service rating : Ordering was easy and I always knew where the order was and when it would be delivered.
Product: My son is very happy with his skate shoes.

No Comment
36 Hour(s) ago

DC Unilite Flex Trainers

  • Customer also reviewed:
  • Etnies Scout Shoes - Red
Service
Product

Service rating : Love a bit of route one
Product: yeh

No Comment
39 Hour(s) ago

Chocolate x Thrasher Choco Skate Goat Collab Deck - 8"

  • Customer also reviewed:
  • MOB 9" Grip Tape Sheet
Service
Product

Service rating : Terrible the next day delivery was two days late and wouldn't give me a refund after snapping my deck in 5 hours
Product: Snapped with in 5 hours was a faulty product cause trucks were fine and no scorch mark plys of wood on top came apart

Read more
Apologies that there was a delay with your order but we can see that your delivery was refunded when you called on the 23rd. Refunds normally take 3-5 working days for banks to clear the funds which is why you might now be able to see this money in your account as yet.

As for your deck braking, we are sorry to hear this! But unless the brake is due to a manufacturing fault, you are not covered by our returns policy sadly. If you have not sent us pictures to asses as yet, please do this at your earliest convenience and we will get our returns manager to check these over for you. Please email order@routeone.co.uk. We will need to see the top and bottom of the deck as well as close up photos of the damage as well as a description of what has happened and your order number. I hope this has been some help but feel free to call us if you have any other queries - 0800 316 88 12.

Kind Regards,

Customer Services
39 Hour(s) ago

Chocolate Fernandez Chunk City Pro Deck - 7.75"

  • Customer also reviewed:
  • Pig The Count Speedline Team Wheel - 54mm
  • Jessup 9" Grip Tape Sheet
  • etc.
Service
Product

Really good!

No Comment
40 Hour(s) ago

MOB 9" Grip Tape Sheet

  • Customer also reviewed:
  • Mystery Carlin Authentics Pro Deck - 7.625"
Service
Product

Great prices and nice quick delivery for quality products.

No Comment
40 Hour(s) ago

DVS Rico CT Skate Shoes - Native Camo

  • Customer also reviewed:
  • Vans x Alien Workshop Chukka Pro Skate Shoes - AWS Lake
  • Hype Jewels T-Shirt
Service
Product

Service rating : Good n' Speedy
Product: Far to thin to be skate shoes.. If skated with would only last a week or so before they are in bits.

No Comment
41 Hour(s) ago

Vans Era Skate Shoes - (Ombre) Blue/Teal

Service
Product

Service rating : Great site, easy to order, great service!
Product: The Vans are great and a good price too!

No Comment