Route One Reviews

Consumer ratings of Route One

Feedback for www.routeone.co.uk has been compiled from 12918 Customer Reviews

  • Feefo member since
  • 23/06/2011
  • Route One is the UK's premiere retail destination for Sneakers, Streetwear and Skate. Founded in 1989, Route One has expanded from traditional high street stores into a multi media retailer, embracing innovation and social networking to provide their customers with an exceptional all-round shopping experience. Route One is home to the finest streetwear brands from the USA, Asia and Europe, including labels such as Diamond Supply, The Hundreds, Stussy, Huf & Carhartt as well as the most comprehensive range of skateboard brands from Chocolate, Girl, Emerica and DC through to Nike Skateboarding. . Skateboarding is forever at the heart of Route One. They continue to support the International skate scene through their “Have a Heart” campaign in support of the Skatistan Charity, their R1 Free Skate Days and the R1 Skate Team, which features some of the UK's finest riders including Josh 'Manhead' Young, Nicky Howells and Sam Beckett. 2013 looks to be another milestone year for Route One: Having previously won the coveted 'Best Independent Retailers' Award', Route One have been nominated for two prestigious Draper's Awards this year. In March 2013, they launch a brand new multi format website and undertook an exciting redevelopment of their retail stores. Providing exceptional service has been the secret of their success and the transparency which Feefo provides ensure that Route One continues to lead the way in Sneakers, Streetwear and Skate. www.routeone.co.uk www.facebook.com/routeone

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Reviews

DateProductRatingCustomer ReviewReply from www.routeone.co.uk
29 Hour(s) ago

Grit 'Y' C Series Scooter

Service
Product

Service rating : Great communication and fast delivery. A+
Product: Great scooter at a great price

No Comment
30-Aug

Route One Arch Logo Complete - 8.375"

  • Customer also reviewed:
  • Ninja T Skate Tool
Service
Product

Service rating : Great service! The sales team were a great help on the phone. Item arrived when promised. Well packaged and the online tracking of delivery works great.
Product: The complete is great. Quality parts for a awesome price.

No Comment
30-Aug

Toy Machine Layton Amigos P2 Pro Deck - 8.125"

Service
Product

Service rating : Fast as fook
Product: It's not 8.125. It's 8.25. Wack a tape measure on

No Comment
30-Aug

DC Star Pullover Hood

  • Customer also reviewed:
  • Etnies Verse Skate Shoes - Black
  • Route One Basic Zip Hood- Black
  • etc.
Service
Product

Service rating : Great site, reliable. Varied selection
Product: Print cracked and faded after first wash

No Comment
29-Aug

Ixia Style 2 Scooter

  • Customer also reviewed:
  • Volcom Deadstock Leather Belt
Service
Product

Service rating : Very helpful over the phone in changing my order
Product: Can't believe the price I got it for (less than half price), no-one will be laughing at my son's scooter now

No Comment
29-Aug

Cliché Handwritten Atlas Complete - 7.8"

Service
Product

Service rating : Excellent product. Delivered on time!
Product: Really original product. Well made.

No Comment
29-Aug

Mi-Pac Denim Backpack - Grey

Service
Product

Service rating : The backpack arrived very quickly and it was great that there was no delivery charge.
My Grandson was initially delighted with his new bag
Product: Having got a little wet in the rain, the colour from the brown suede type fabric loop on the top of the backpack has run onto the top off the bag causing a nasty orangey stain, this is really disappointing in a £30 bag. I got it for my grandson for school and he is upset that it is spoiled before term has even started!

Read more
No Comment
29-Aug

Welcome Talisman Discharge T-Shirt

  • Customer also reviewed:
  • Route One Four Corners T-Shirt- Black
Service
Product

Service rating : I was amazed at how well informed i was about the whereabouts of my parcel. I was even told the exact hour the parcel would arrive!.
Product: I am super pleased with my Welcome Talisman Tee.

No Comment
29-Aug

Mi-Pac Polka Dot Backpack - Bright Red

Service
Product

Service rating : Excellent service
Product: Good quality

No Comment
29-Aug

Dickies Alaska Beanie

Service
Product

Service rating : Always fast and excellent delivery
Product: My grandson loves it

No Comment
29-Aug

Vans Old Skool II Backpack - Black/Charcoal

Service
Product

Service rating : excellent service as always
Product: excellent product

No Comment
29-Aug

Herschel Supply Co. Little America Backpack - Navy

Service
Product

Super fast delivery on an item I'd previously struggled to get hold of! Shipment tracking was very useful to! Thanks heaps ay bro

No Comment
29-Aug

Carhartt Fynn Willard Moleskin Jacket

Service
Product

Always great service never had a late delivery. I always go to route one first and with my last order I asked for some stickers and they were more than happy to chuck some in with my order.

No Comment
29-Aug

Etnies Classic Slim Denim Jeans - Black Dirty Wash

  • Customer also reviewed:
  • Bawbags Monkeys Boxer Shorts
  • Bawbags Acid Camo Boxer Shorts
Service
Product

Service rating : excellent service and refunds on time
Product: Jeans good but a little small son prefers other types of jeans

No Comment
29-Aug

Rook Rot Father T-Shirt

  • Customer also reviewed:
  • DC Pro Spec 3 Vulc Skate Shoes - Black/Athletic Red
  • Rook For The Homies T-Shirt
Service
Product

Service rating : Good service
Product: Rook is a good brand

No Comment
29-Aug

Tensor Tens Low Team Trucks - 5.0

  • Customer also reviewed:
  • Modus 1" Allen Bolts
  • Pig Head Natural Team Wheels
  • etc.
Service
Product

when I needed some help to choose the productsi I called in one of you offices, (think it was Brighton)- the y was very helpful. I am appeciated it very much! Quick delivery, we were really happy!
Thank you!

No Comment
29-Aug

DVS Convict Skate Shoes - Grey Suede

  • Customer also reviewed:
  • Emerica Jinx Skate Shoes
Service
Product

Good deals, quick delivery

No Comment
29-Aug

Earthship Fishing Tiger Cruiser - 10" x 30.5"

Service
Product

Service rating : Delivered when they said they would
Product: Not dissappointed with board

No Comment
29-Aug

Nike SB Stefan Janoski Max Shoes - Black/Black/Purple Haze/Ivory

Service
Product

The customer service I received when I telephoned was excellent. The phone was answered qjickly by a very polite and helpful young lady. My query was answered and my order placed within a few minutes. My order arrived next day as promised. Can't get better than that.

No Comment
29-Aug

Mi-Pac Camo Pencil Case - Desert

Service
Product

Service rating : Brilliant service.
Product: The pencil was for my son,who loves the mi-pac backbags for senior school,so was over the moom to see you did pencils and tablet cases too. Fantastic service.

No Comment
29-Aug

Nike SB Satire Leather Skate Shoes - Black/Black/Anthracite

Service
Product

Service rating : The quality and service was very good and my son is always pleased with the products. However I do sometimes feel its just a little expensive.
Product: As yet they haven't been worn as its for school. But they look quite strong and again my son loves them.

No Comment
29-Aug

Vans Authentic Boys Skate Shoes - Navy

  • Customer also reviewed:
  • Vans Chukka Low Boys Skate Shoes
Service
Product

Service rating : Top class products and service.
Product: Fantastic back to school bargain!

No Comment
29-Aug

Mi-Pac Nordic Backpack - Royal Blue

Service
Product

Service rating : Fast delivery. Great service will use again
Product: Great backpack for school

No Comment
29-Aug

Plan B United Complete - 7.75"

Service
Product

Fast, efficient service

No Comment
29-Aug

Mi-Pac Classic Backpack - Brown Sugar

  • Customer also reviewed:
  • Mi-Pac Classic Backpack - Bright Green
  • Mi-Pac Flag Backpack - Canada
  • etc.
Service
Product

Half the items ordered were damaged in some way

Read more
we will only send out new, pristine items that are quality controlled before leaving our ware house. SO it is concerning to hear that some of you order is damaged. A member of our Customer Service team will be in contact with you soon to resolve this issue for you.

Kind Regards,

Customer Services