Radley Reviews

Consumer ratings of Radley

Feedback for www.radley.co.uk has been compiled from 8298 Customer Reviews

  • Feefo member since
  • 20/08/2012
  • Radley was born in the heart of London in 1998, with a mantra of making bags for women to fall in love with. With its roots in vibrant Camden Market, the brand has evolved into a British icon of affordable luxury. Mixing creative design, quality materials and immaculate craftsmanship, our products have an aspirational mix of style, attention to detail and desirability that makes you want to touch them and take them home. We look to global fashion and lifestyle trends for inspiration when designing collections, but we are not a slave to fashion. We pride ourselves on making life easy, designing solutions for every occasion while still making you look and feel fabulous.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.radley.co.uk
47 Minute(s) ago

Litton

Service
Product

Service rating : fast excellent service
Product rating : product great

No Comment
48 Minute(s) ago

Holloway

Service
Product

Service rating : Superb quality handbag. Super fast delivery. Very pleased.
Product rating : Another quality handbag from Radley. Only a small criticism and that is there is no trademark dog on my bag. All previous Radley handbags I have bought have come with a 'dog tag'. I miss it on this bag.

No Comment
1 Hour(s) ago

Selby

Service
Product

excellent and efficient service - courier also excellent

No Comment
2 Hour(s) ago

Wednesdbury

Service
Product

Service rating : The service is always impeccable - from the website and ordering which are simple and straightforward to the delivery which always arrives sooner than initially predicted when you complete your purchase. Brilliant all round.
Product rating : Fantastic quality - lovely, well designed bag that is exactly as described and pictured online.

Read more
No Comment
3 Hour(s) ago

Radley Dog Tag

Service
Product

Service rating : I love Radley bags but I think the company has rather lost its way - I preferred the bags when they were quirky and easily identified as a Radley - many of the new bags could be any brand
Product rating : please give him back his metal eye

No Comment
6 Hour(s) ago

In The Sun

Service
Product

Service rating : Easy to place an order and delivery next day at no extra charge
Product rating : Excellent! Bright bold colourful product with lots of space for everythhing

No Comment
7 Hour(s) ago

In The Sun

Service
Product

Good

No Comment
8 Hour(s) ago

Cheadle

Service
Product

good website, and delivery was informative

No Comment
8 Hour(s) ago

Litton

Service
Product

Service rating : Very quick delivery
Product rating : The items look good. They are a gift for a friend who loves Radley items

No Comment
9 Hour(s) ago

Radley Dog Tag

  • Customer also reviewed:
  • Catch Of The Day
Service
Product

Service rating : Radley service was good, I would have put OK if but that wasn't an option and I don't put excellent because of a previous grievance. I had a bag as a gift last year and the leather dog tag was missing from the bag. I contacted customer services and they sent me the wrong tag on 2 occasions, I had offered to return the tags as I wanted one that was the right colour and texture. I received a curt email stating that they can't keep sending out dog tags to customers. So I ended up with 2 of the wrong colour which do not go with anything and nothing for the bag I own. Having said all that this time all if fine, in fact one of the products I bought was in fact the correct colour dog tag... Shame I had to pay for something that should have been present in the first place.
Product rating : I have a bag in this colour that was missing the dog tag, the bag is now complete.

Read more
No Comment
10 Hour(s) ago

Pocket Bag Wallet

Service
Product

Came to deliver when they said.

No Comment
10 Hour(s) ago

Bentley

Service
Product

This is not the first bag I have bought from you and will not be the last. You have an excellent reputation for quality, design and functionality and I am an avid fan!

No Comment
10 Hour(s) ago

Litton

  • Customer also reviewed:
  • Radley Dog Tag
Service
Product

Service rating : Always speedy delivery and beautifully packaged
Product rating : Birthday present to match the Litton bag so haven't opened or used it but design is pretty

No Comment
10 Hour(s) ago

Pocket Bag

Service
Product

Delivery was super quick, Received bag next morning so didn't have to wait long for my gorgeous bag.

No Comment
10 Hour(s) ago

Litton

Service
Product

Service rating : It's defo beta thn I though defo wud tell a friend about it who's going on holiday will fit all yr holidays things in 4 th beach.put it th rong bit lol I ordered my bag on th wed night n got in on th fri brill
Product rating : Brill 4 a beach bag 4 my hol will defo b tellin friends jst th right size 4 all yr beach things

Read more
No Comment
10 Hour(s) ago

Rockland Broad

Service
Product

Service rating : Very quick delivery, with full information on progress. High quality product.
Product rating : My wife was very pleased with the bag - it is just what she wanted: practical and attractive.

No Comment
11 Hour(s) ago

Thames

  • Customer also reviewed:
  • Rydall
Service
Product

Excellent super fast

No Comment
11 Hour(s) ago

Pageant

  • Customer also reviewed:
  • Beaufront
Service
Product

Couldn't ask for more.excellent!

No Comment
12 Hour(s) ago

Rydall

  • Customer also reviewed:
  • Teatime
Service
Product

Service rating : Fast service
Product rating : Well made bag

No Comment
12 Hour(s) ago

Barmpton

Service
Product

Great quality products and very quick organised delivery service

No Comment
12 Hour(s) ago

Bartley

Service
Product

Service rating : Excellent customer service i ordered on wednesday and wad delivered on friday so brilliant.
Product rating : Ordered 2 bartley bags to see if there was much difference in size but felt the medium size was much better and as i am quite small in height the larger size looked too big.

No Comment
12 Hour(s) ago

Oakham

  • Customer also reviewed:
  • Litton
Service
Product

Service rating : Very quick delivery.
Product rating : Love the bag but disappointed it doesn't have a hanging dog tag.

These tags are the Radley signature and I thought all bags had them :-(

No Comment
12 Hour(s) ago

In The Sun

Service
Product

Service rating : After initial order I was kept fully informed of receipt of order and delivery. Very efficient arrived bang on time.
Product rating : Love my new purse just what I wanted

No Comment
13 Hour(s) ago

Aubrey

Service
Product

Sevice and delivery are extremely good

No Comment
13 Hour(s) ago

Teatime

Service
Product

Service rating : Very quick on replying to emails when needing information regarding product .
Text to confirm delivery on the day I was also given a approx 1hr 'Time' window of it coming , lovely peace of mind as it was delivered late afternoon so knew I didn't need to be worry if I needed to pop out for anything that day.
Product rating : Have adored Radley products for many years & tea time blackberry case didn't fail & I don't know why I thought with it being one of the smaller products I wouldn't get my 'don't do dust over' bag but I did .
The quality is second to none , as every Radley product I have has been.
A gorgeous addition.

Read more
No Comment