Retalier and online seller of fabric, books and patterns, wadding, embroidery threads, buttons and beads for quilting and embroidery
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Good helpful service.
would have been excellent if they had sent an order confirmation e-mail
Service rating : They made every effort to contact me when they hadn't quite enough fabric to fulfil a previous order and discuss options. They care which is why I am a repeat customer.Product rating : Prompt despatch as usual and it is perfect for the project
Service rating : Very prompt delivery, no fuss. I ordered different items from other companies this week, this was the fastest and easiest. Thoroughly recommend them.Product rating : Colours on screen are very accurate, first class product.
Really good speedy service. Thank you very much.
Service rating : Arrived really quickly, much more quickly than I expected. Thank you!Product rating : Not quite the colour match I was expecting, and it's good enough. My responsibility, I re-ordered fabric from the strip on the side of a large scrap! And the rate my quilt is growing, i may need to order more.
Your staff were really helpful and efficient, and the mailed parcel arrived very quickly. I have exchanged one jellyroll for another, and the assistant I dealt with could not have been more accommodating. The error was mine - I received exactly what I had ordered but I had not realised that the Moda basics 'snow' is not white.
Item was shown as being in stock on the website, so I ordered it and paid for it in good faith. A couple of days later a message was left on my answer-phone saying the item was out of stock and did I want to change my order to anything else (?! ) or did I want a refund. A number was left to call back. I was unable to call them in office/shop hours, that's why I shopped on-line! I'm very disappointed with the whole experience. I'm wary of shopping with Puddleducks as what I order, again might not *actually* be in stock.
Good service a quick responce and help when material not all available.
substitute advised and very satisfactory. Order sent immediately, this would me think of using this service again.
Service rating : I was very surprised how quickly i received my first order, due to the Bank Holiday........the choice of fabrics for me is super, and my next order will be following shortly...............Product rating : Loved the colour palette in this bundle...........some of them i will be ordering by the metre.........
Seemed quite a good website . Good descriptions meant I knew this was the fabric
Service rating : Quick deliveryProduct rating : Most interesting reading about the different quilt blocks
Service rating : The item I ordered had just sold out and they refunded my payment immediately.Product rating : Didn't get it!
Service rating : Quick and efficientProduct rating : Exactly as needed
Service rating : I rang to check on stock, ordered online in the afternoon of the same day and received the goods the next day........brilliant service.Product rating : Puddleducks is the only supply I could find that had my requirements in stock....well done!
Service rating : Quick serviceProduct rating : Happy with the product ordered
Would have been excellent if the website had been up to date, so that I could see you were out of stock of the Thyme.
Telephone call about fabric was greatly appreciated. Personal contact so important.
Good quality service received as stated on website
Service rating : Good clear photos on website. Very fast delivery.Product rating : Good selection of patterns, not too many plain "fillers"
Service rating : took 10 days to arrive.but this may be down to the post.Product rating : very pleased to find this material,its difficult obtain
Very efficient and quick.