An outdoor shop with a conscience and the expertise that comes from a lifetime of playing and teaching in the outdoors.
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All the staff where extremely welcoming and helpful
Service rating : Very nice communication and perfect offerProduct rating : Brillant Way to Pay as a foreigner
i had to call to see when my order was being despatched as my son was going away camping the staff were extremely helpful and gave me the ref number to track and the order actually came the same day brilliant,,,,
Service rating : ExcellentProduct rating : Excellent product and 1st class service.17-May-2013Excellent
Nothing bad to report
customer service was good.
Service rating : Impressed with the level of service and the abiding of the law for providing proof of age etc.Product rating : The recipient was very happy with the product for his birthday
Service rating : Fantastic, quick and easy purchaseProduct rating : Ordered the best
Relieved the best
Service rating : A* serviceProduct rating : Excellent communication and negotiation with dates and my course to make it work for me. Friendly and professional at all times
Service rating : The reply to the website query took a longish time (10 days). After that everything was top notch.Product rating : Well made, nice looks. The material is a bit heavy though (the plate weighs 240 grams)
Service rating : Worked hard chasing the suppliers to ensure that I had the gas convertors before the Scouts went to camp.Product rating : Safer option for Scouts rather than Meths and allows us to keep the stable/easy to use Trangias in use with controllable heat and speed.
Service rating : Expensive delivery but fastProduct rating : Hard to turn to get a good spark
Service rating : Got back to me re stock within minuites of placing orderProduct rating : Exactly what we were looking for.
Service rating : First rate.Product rating : Super service and back up. Slight prob with size of product. Dealt with very efficiently.
Service rating : Ordering was simple but a technical error meant that the order did not apparently complete. This I double ordered.. That said cancelling one of them was easily done via email..Product rating : Exactly what I need and well protected for delivery..
Service rating : very good serviceProduct rating : very pleased with the knife
Service rating : person in the shop, took label of a stainless steel bladed knife, and sold it as carbon steel, The guy seens abit of a joker, at custermers expense,Product rating : Its not carbon steel but stainless,
ITS POSSIBLE TO GET A VERY GOOD EDGE ON IT, BUT IT DOESENT HOLD THE EDGE, THE KNIFE GRIND IS VERY VERY HIGE, GIVEN TOO FINE A ANGLE, WHICH MAKES IT SHARPE. BUT BLUNT VERY QUICK, shame becase the knife feels good, in the hand. The label with details was removed from the box???
speedy delivery. very pleased with finding the product and its dispatch.
Service rating : Very helpful staff, I placed the order on Saturday eve, and was contacted on Sunday AM to confirm age due to the items I was purchasing... I received the items on Tuesday! Excellent!Product rating : The best axes on the market. I've been a fan for years.
very good products and fast delivery, very happy with service
Prompt thank you
Quicker than going to the shops!
Service rating : New stock, good price and fast deliveryProduct rating : Ideal for a smartphone, fits more that the iphone
Service rating : The actual service was very quick and efficientProduct rating : The knife itself is very good, but the leather sheath is of very poor quality and not at all what I expected for a knife of this price. The only reason that I haven't returned it for a refund is because the knife is so good, but I will have to have a decent sheath made. The oak handle of the flint and steel fell off whilst I was taking it out of the package!!! Not impressed at all that I had to get out the Araldite to fix it...
Service rating : Very quickly dispatched and well-packagedProduct rating : Exactly what I was looking for and in excellent condition
Service rating : Very efficientProduct rating : Very efficient
Service rating : arrived in good time, well packaged.Product rating : it was a gift for my boyfriend, i wont know until friday, but i have a feeling he will love it!
Service rating : very good quality product and amazingly fast delivery service, will definately use again.Product rating : excellent quality and a great fit
Slight botch up with timing of delivery (needed and paid for next day but did not arrive) and goods showing as available on the web site when they were not but the staff were so polite and pleasant (and agreed to refund my delivery payment in full) that I would use the company again.
Excellent fast delivery.
Service rating : The ProAdventure web site really ought to (a) reflect the products actually on sale and (b) the sizes in those products actually available. I wanted the Gortex lined version of the Lowe Alpine Mountain Cap in XL. The Web site said they had one in the right size (AND IT STILL DOES - making specific mention of the Gortex lining!) . In fact ProAdventure didn't have the cap in that size; they offered an alternative. When I turned that down, they very helpfully checked with Lowe Alpine and then had them send me a cap direct. However, when it arrived, the cap was not made with a Gortex lining. When I queried this direct with Lowe Alpine, the message was the Gortex cap had been discontinued some considerable time ago! Now, had I known that earlier, I could have bought the cap I now have, lined using Lowe Alpine's "TriplePoint", from a number of other suppliers who (a) were accurately advertising what they had to sell and (b) were cheaper.Product rating : It's keeps you warm, it keeps you dry, it does the job.
Good service, quick delivery
Delivery took slightly longer than anticipated as the item was out of stock but after confirmation I got almost the same design in the end
Service rating : Were looked after from the moment we arrived and made it really enjoyable.Product rating : Tom was really professional and looked after us, really enjoyed it.
Service rating : During 2012 I chose Proadventure on three ocassions to provide me with canoe/kayak courses. Their flexibility, enthusiasm and professionalism from initial enquiry through booking to course delivery was second to none. It is the primary reason I have rebooked with them again in 2013.Product rating : The knowledge, skill content and delivery by the Proadventures coaches/instructors associated with my canoe/kayak courses has been excellent. Their flexibility to listen and to work around their customer needs and work demands, whilst keeping their prices very competitive makes them an attractive company that I will continue to use to meet my learning needs.
Service rating : I was disapointed with the quality of the hat however Proadventure offered a replacement or refund, i chose a replacement which was better quality than the first item.Product rating : A present for my sister which she chose, i have a screamer hat which i've had for about 3yrs which is more robust than this new style but overall she is happy with it.
Nice helpful lady on the phone happy to ring me back with answers.
Service rating : Superb service, ordered a gift from Australia, delivered within 48 hours in UK as promised.Product rating : The recipient said,"It is light, perfectly formed and very very sharp. It has a Rockwell hardness rating of 57 which similar to Japanese knives!
It is small and will easily fit on a belt."
Service rating : Good serviceProduct rating : Worked well
Excellent products at reasonable prices...however, the postage charges are very steep - I'd have preferred the option of standard postage, rather than paying £6:00 postage on a £13:00 order.
Service rating : Speedy delivery and good prices. Would use again.Product rating : My GB wildlife hatchet has set up many a camp and aided in the making of quite a few spoons and other carvings. Should have got this from day one.
Very helpful, thanks
Fantastic service- went out of their way to make sure I received order before Christmas. Many Thanks
Service rating : Very prompt, efficient service.Product rating : Fine
Service rating : Quick and good service.Product rating : I have had one of these for 3 years and every one who uses it always comments on what a great product it is. this one is a gift
Service rating : Very easy and a speedy deliveryProduct rating : The best axe in the world!
Service rating : Very easy to use website. A pleasure to visit and use.Product rating : This was the best gift that I gave to my partner. He absolutely was thrilled and we can't wait to go camping now to use it! Perfect!
Service rating : was delivered in vgood timeProduct rating : good products that are outside the norm for a good price