Primrose Reviews

Consumer ratings of Primrose

Feedback for https://www.primrose.co.uk has been compiled from 62869 Customer Reviews

  • Feefo member since
  • 14/05/2012
  • We're here to make your garden irresistible. Water features, furniture, awnings, patio heaters, planters, accessories and so much more! Awarded Feefo Gold Trusted Merchant 2013 & 2014.

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Reviews

DateProductRatingCustomer ReviewReply from https://www.primrose.co.uk
43 Hour(s) ago

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : Delivery as stated packaging was damaged
Product: Easy to assemble not as heavy as I thought

No Comment
05-Dec-2016

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

  • Customer also reviewed:
  • Lacewing™ Deluxe Automatic Vent Arm Window Opener / Autovent
Service
Product

Service rating : the item was received the next day.
Product: there is some pieces missing. I have contacted the supplier.

No Comment
22-Aug-2016

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : First rate
Product: Product fantastic unfortunately was missing base clips one phone call solved this

No Comment
13-Jul-2016

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : First class in receiving the greenhouse as l had the said item within 48 hours of ordering. Weather permitting the greenhouse will soon be housing tomatoes for me.
Very many thanks l am really happy.
Product: Although the greenhouse is still not up, my son and l won't have any trouble putting it up.

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No Comment
01-Jul-2016

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : Next day delivery as promised so no issue with this did not contact again so unsure how the follow up service is.
Product: What a nightmare not enough clear instructions, ended up taking a few weekends to get up and in the end gave up on the instructions and muddled through. Ok now it's up, with extra supports put inside to make it ridged.

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No Comment
30-Mar-2016

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : Delivery arrived on time and well packaged
Product: Still trying to put it together. Instructions poor and diagrams too small. Very fiddly to construct and after two full days of work it is still nowhere near finished.

No Comment
07-Jun-2015

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

very fast

No Comment
14-May-2015

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

  • Customer also reviewed:
  • Palram Plant Hangers (10 Pack)
  • Lacewing™ Essential Automatic Vent Arm Window Opener / Autovent
Service
Product

Service rating : Lack of instructions of how the base attached to the greenhouse.
Instructions overall too limited
Product: No instructions how to fit the greenhouse to the base

No Comment
01-May-2015

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product
Latest
Service
Product

Service rating : Fabulous delivery service
Product: Worst thing I've every put together. In fact not even achieved that yet and don't expect to.

02-May-2015
Service rating : Bad product
Product: Very hard to put together after base was assembled

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No Comment
30-Apr-2015

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : Quick delivery
Product: Green house went up ok there were some screws missing which I had to purchase else were instructions very poor and not clear

No Comment
21-Apr-2015

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

  • Customer also reviewed:
  • 3' 9'' Lacewing™ Essential 2 Tier Greenhouse Staging
  • Lacewing™ Essential Automatic Vent Arm Window Opener / Autovent
Service
Product

Service excellent. Unfortunately delivery came in two drops, but the driver was a pleasure to deal with. Greenhouse took two men about six hours to put up and it was in use immediately. Very good value

No Comment
08-Apr-2015

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

  • Customer also reviewed:
  • Lacewing™ Essential Automatic Vent Arm Window Opener / Autovent
Service
Product

Service rating : Delivery time was really good
Product: The product is good but nobody seems to take note that most if not all the people who comment on the building of the greenhouse find the instructions almost useless.Once the greenhouse was finished it seems to be quite sturdy.Only time will tell.

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No Comment
18-Jan-2015

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : Very pleased delivery arrived when they said.
Product: Haven't put it together yet,hopefully will be ok.

No Comment
05-Nov-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : Very good very quick
Product: Very disappointed it would of been better if the instructions were designed better as we at to undo all the work so far though to put more screws in the grooves then start again and you would not be able to set it up unless there were two or three of you

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No Comment
10-Oct-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : Excellent service, very quick delivery
Product: Product okay, feels a bit flimsy and instructions very poor, however having grown up with mechano I soon figured it out. The glazing panels are particularly flimsy and kept blowing out of the frame whilst trying to put it up. Once everything bolted together they stay in. Not a product to put up on a windy day!!!

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No Comment
07-Sep-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

i found the staff very helpful and the delivery came as promised

No Comment
28-Jun-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : part delivered - some monday - rest friday !!
Product: main problems were the panels - rough/uneven edges - wld not fit into slots. Very small nuts/bolts difficult to handle. Bar for the rail holding the door was missing - had to make one. Instruction book completely useless - not enough detail. From an excellent handyman/joiner of many years !! has never experienced such a nightmare !

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No Comment
04-Jun-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : easy to use service
Product: excellent value for money

No Comment
20-May-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : great
Product: not a very robust product

No Comment
05-May-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : Couldn't fault the service.
Product: Excellent once put together, some parts really awkward and difficult to assemble. Packaging extremely damaged, some parts dented, bent and twisted.
Assembly instructions need making easier to follow.

No Comment
25-Mar-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : The 3 parcels arrived when it was estimated. One of the boxes was damaged, opened but fortunately there were no missing parts.
Product: The assembly of the greenhouse is difficult, the guide would need more explanations and more detailed assembly instructions with illustrations.
It requires a whole day for 2 persons to complete the assembly of this greenhouse.
It is useful to fix the polycarbonate sheets with transparent sealant to prevent the wind blow them out from the frame. I had 2 panels blown out by the wind on the first day.
It does not look as massive as I expected but but looks reasonably resistant to the elements at the end.

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No Comment
18-Feb-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

  • Customer also reviewed:
  • Lacewing™ Traditional 1 Tier Greenhouse Staging - Silver
Service
Product

Service rating : prompt delivery
Product: very good value

No Comment
31-Jan-2014

Lacewing™ 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

  • Customer also reviewed:
  • Lacewing™ Traditional 3 Tier Greenhouse Staging - Green
Service
Product

Service rating : very good
Product: three panels were blown out with a small gust of wind i have put some more supports across all the pvc panels ok now, for the price cant complain 4 holes were in the wrong place had to re=drill (front and back floor 4 and 5 I think) very easy to put up. you will need a nut runner and small spanner

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No Comment
16-Jan-2014

Lacewing 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : very quickly dispatched
Product: very difficult and fiddly to put up. but good once its put together

No Comment
15-Jan-2014

Lacewing 6ft x 8ft Essential Silver Aluminium Frame Greenhouse with Base

Service
Product

Service rating : delivery was prompt
Product: packaging was a disgrace patched up with brown tape boxes ripped and generally in apoor condition goods were not what i expected

No Comment