PortAventura Holidays is a dedicated UK holiday site offering the cheapest hotels, flights from all airlines and airport transfers to PortAventura. Plus we provide a wide range of exclusive benefits including free tickets with every booking!
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Service rating : NoneProduct rating : Chip in the bath with grime in it, room was too cold and when we adjusted the temperature up it got colder. Also there was only 1 chair in the room
Service rating : The process was as expected but I was not told that the water park would be closed during my stay which was very disappointing to find this out once I arrived.Product rating : Very nice accommodation I would be happy to bring my family back to the resort my only disappointment as mentioned earlier was that water park was closed
Service rating : easy procedure but given wrong information about park entrance. given that for off site hotel guests but we were on site. took several emails to sort this issue but satisfactory outcome in the endProduct rating : nice size bathroom but tiling around bath poor in areas and grouting missing - some black areas enjoyed food choices in the evening and breakfast despite there being large uncontrolled youth groups who took over the dining area and buffet.
Easy on net
Service rating : Quick and easyProduct rating : Good standard
Service rating : easy to book, great price, lots of hotels to choose from. contacted them by phone with a query and couldn't have been more helpful.Product rating : lovely, family hotel 5 mins from beach, 10 min walk along beautiful seafront to main shops/clubs. a quiet area but with a few local bars nearby. 10 mins to macdonalds and bus stop to port Aventura, tarragona, etc, 10 mins to train station for Barcelona. fantastic location for us. All hotel staff very friendly and helpful. Plenty of lovely choices to eat each night.
Service rating : Very easy to bookProduct rating : Excellent and very clean .
Service rating : easy and quickProduct rating : good service and cost
Service rating : Straight forwardProduct rating : The hotel was OK but early in the season the pool didn't appear to be open.
Service rating : Everything was easy to do, only problem was that the price of the airline tickets went up from when we booked and they had to phone and ask us if we still wanted to travel with extra cost.Product rating : We had to stay off site as no hotel room at Port Adventura could accommodate 2 adults and 3 children. Hotel was great. Only issue was that we had to get a bus to the park each day which would cost 10 euros each way. Added an extra 60 euros to the cost of the holiday.
Service rating : Easy to book, Everything ran very smoothly! However we had to wait over an hour at the airport after our flight landed to wait on another flight to land. It i had known this i would've booked a taxi.Product rating : Very clean, Friendly staff, Would stay here again.
Service rating : Good hotel and facilitiesProduct rating : Very Compfortable quality accommodation05-Jan-2013excellent
Holiday was very enjoyable for us all - the only thing that we all agreed upon was the swimming pool being absolutely freezing even with high temperatures! We also got very confused as to when the free trains to and from the beach and hotel/parks and hotel were and felt a timetable would have been helpful. Finally, on our last day after we packed everything, our flight was not until late that night so we extended our hotel room for half a day. However, we were under the impression that we could get free towels to use to sunbathe/swim etc, but found we had to pay a further fee! Surely if you use the card system as you do with the meals, a deposit would not be necessary because if the towels were not returned, you just charge to the room/occupants? It was felt the hidden costs kept creeping in!
Had an excellent family holiday
Service rating : the hotel was not up to usual 4star standard with the room being quite small and a little shabby and the grounds of the hotel were not as clean as they could have been.Product rating : friendly staff and good service, but as mentioned above the surroundings were a bit tired.
Service rating : professional,friendly,clean,great serviceProduct rating : had a brilliant time,well looked after ,park,water park,pools and hotels very good.great food,and in a good location too
very good !
Service rating : Easy to book. All worked out fairly smoothly after we located the bloke at the airport. Turned out he was late but that's obviously not your fault.Product rating : Nice hotel. Nice beer. Decent theme park and waterpark. The Oktoberfest thing was cool. Had a great time :)
Service rating : Didn't like the staggered opening of the rides. My son nearly got knocked over & crushed while waiting for shambala. As hotel guests it would be good to have early ride time like at Alton towers and Disney parks. Deal we got was more expensive and not as good as the first time we went in 2009. Water park too full and queue times too long over 2hrs on some days had to wait 40 mins in express queue for furious baco! Apart from this had a great time loved shambalaProduct rating : Waiting staff were v good in the bar, river bar and the restaurants. Lifeguards spent too much time chatting to each other and on mobile phones when at pool. Rooms were excellent. Only criticism was that on an evening it lacked atmosphere, shame saloon bar wasn't open with entertainment, when we came in 2009 much better with bands playing there rather than just the half hr of young kids entertainment. Could do with shop on site as the location makes it hard to walk to any shops for water, groceries.
Loved everything about this holiday would recommend all families try it!
Service rating : Good Quality, friendly service, so much to do.Product rating : Good facilities, excellent location, good food, everything that we expected.
Service rating : Transit from hotel to resort very good.Product rating : Excellent service
Service rating : Excellent facilities, throughly relaxed and enjoyed our family break. Thank youProduct rating : As above
Service rating : All staff were very friendly and extremely helpfullyProduct rating : The hotel complex was outstanding, really felt like a Wild West town which made every day feel special and the food was wonderfull, a great selection and very well prepared, such a relaxing atmosphere that had me chilled out from the moment I checked in, my son had the time of his life and enjoyed himself almost as much as I did, will definitely be going back in the very near future
Service rating : We had a fantastic time, our 3rd trip!Product rating : A lovely hotel, food fab, lovely room but check in was an absolute nightmare, approx 2hours before we got our room, a lot of waisted time as we were only on a 2 day trip and was totally unnecessary just down to bad management. Would return but would be prepared for the queues....
