Here at Poles Direct we are dedicated to supplying our customers with the highest quality Poles and Accessories with the highest levels of customer satisfaction.
As an Internet-based business we pride ourselves on being able to supply a wider range of customers and provide our customers with the best possible price for our products.
Our goal is to continue to grow as a company and as a team and continue to better the ways in which we provide customer satisfaction and high quality products.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Fast devliery and clear web site
Service rating : Was a little disappointed with how long it took to come but it is such a lovely curtain poleProduct rating : Beautiful curtain pole, looks lovely
Service rating : liked being able to ask questions via internet which saved me ordering something that wasn't right. Very good service and fast deliveryProduct rating : unfortunately they were too small for my needs but looked very good.
Service rating : The website did not say that you cannot use C rings with ceiling brackets. When I contacted your customer helpline, the advisor said that if I gave him the measurements of my window, he could solve the problem (which in fact I knew he wouldn't be able to do). I sent the measurements and never heard from him again. EXTREMELY poor customer service!Product rating : Good but I have had to be very inventive to finally have the pole in place and be able to attach curtains.
Very good service - arrived quickly.
Service rating : Arrived the following day. Very well packaged but slightly difficult to get into the packagingProduct rating : Much better than our old pole and bedroom darker
Service rating : Quick and efficient, very good system for leaving a message for delivery if you are not in. Very well packaged.Product rating : Lovely curtain pole which looks much more premium than the price.
Outstanding product and delivery
Very good products , delivery a little slow.
Very good all round.
Service rating : arrived on time will use company againProduct rating : excellent product exactly as described,
Service rating : Part of the delivery was damaged. Customer service was excellent and a replacement was received very quicklyProduct rating : The pole and fittings are good. The pole comes covered in a protective plastic sleeve, which is good. The item used to join the two poles could be more substancial but it does the job.
Service rating : No problemsProduct rating : No problems
Service rating : Good service and fast deliveryProduct rating : Great quality for very reasonable prices
Came in better than expected time, great price too. Will usr again and happy to recommend.
Service rating : The service was excellent.Product rating : The curtain poles were very good.
Service rating : Quick service, item received after a few days from orderingProduct rating : The pole unfortunately has marks on it, I think from cellotape but the marks are still there after the tape has been removed.
Service rating : Easy to order on websiteProduct rating : Well packaged. Quick delivery and as described
Service rating : good quick service with no problemsProduct rating : good product at a good price so I will recommend them.
very pleased with service and item as it took me ages to find the shiny brass
colour - this was the 4th pole I ordered.
Service rating : We have used poles direct many times and have always been pleased with the service and the goods. Thank youProduct rating : Poles look fantastic. We used these in a Victorian house we have done up to rent and the poles are good quality as usual from poles direct.
Been very satisfied with the service.
Service rating : Excellent prompt delivery!Product rating : Tried and tested product which we've used previously.
Service rating : Super quick delivery, again.Product rating : Looks good and rings glide well
arrived very fast and well packaged