Poles And Tracks Reviews

Consumer ratings of Poles And Tracks

Feedback for www.polesandtracks.co.uk has been compiled from405 Customer Reviews

  • Feefo member since
  • 28/06/2012
  • Online retailer of a wide selection of curtain poles, curtain tracks, curtain rails and roman blind kits.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.polesandtracks.co.uk
8 Hour(s) ago

Vargas 29mm Antique Brass Pole Set with Clear Faceted Glass finials

Service
Product

Service rating : The service by this company was excellent as we did have a problem with the product but this was dealt with in a very quick and helpfully manner. I would definitely use them again and would recommend them to anyone.
Product rating : The product is really good but I think that better packaging around the finials by the manufacturers is needed as two of them were broken on arrival. These were replaced very quickly.

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No Comment
31 Hour(s) ago

Italia 28mm/28mm Messina Satin Silver Double Curtain Pole

  • Customer also reviewed:
  • Pair of Italia Messina Satin Silver Holdbacks
Service
Product

Service rating : I think it was quite easy shopping at poles & tracks everything is clear & understandable on the site & I was really happy about the size select option that was provided not all sites do that it was really helpfull
Product rating : I really needed a 28mm double pole set because my curtains are taylor made & are really heavy so it was reall worth it

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No Comment
21-May

Neo 28mm Chrome Effect Eyelet Pole Set with Stud Finials

Service
Product

Great, fast and reliable service, all rounded off with the personal touch. Very impressed!

No Comment
20-May

Italia 28mm Genoa Antique Brass Eyelet Curtain Pole

Service
Product

Service rating : The poles did not arrive with the finials but a phone call produced a helpful response and the problem was very quickly resolved. Delivery times were exceptionally quick. I would certainly use Poles And Tracks again and would recommend them.
Product rating : Looks and feels a good quality product.

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No Comment
20-May

Superline Silver Aluminium Single Track

Service
Product

Service rating : I sent through two queries by e-mail, both of which were responded to during the following working day. The item was despatched within hours of order, and arrived very well packed, with good communication from Poles and Tracks about when I could expect the delivery to arrive. We would not hesitate to recommend Poles and Tracks!
Product rating : For years we had a pole in our bay window, with special curtain rings that were supposed to go over the brackets but never quite went over smoothly. We cannot believe the difference with the Superline track! Our curtains are extremely heavy and they glide along with ease. The method of bending the track to fit the bay was simple, and the quality of the track seems very high. We are extremely pleased with our purchase.

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No Comment
16-May

Silchester v2 28mm Satin Silver Curtain Pole with Sphere Finials

Service
Product

Service rating : No faulting this service - A1
Product rating : Sphere finials a bit smaller in diameter than anticipated. Othervise everything else very good. Delivery very quick and efficient.

No Comment
16-May

Italia 28mm Verona Antique Brass Curtain Poles

Service
Product

Service rating : Delivery was very speedy of the pole and Mandy in particular was extremely helpful. The first delivery didnt include the finials & Mandy immediately arranged to have them delivered separately. However, they didnt materialise but one phone call to Mandy and they arrived by courier early the next day.
Product rating : Fit for purpose & looks good

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No Comment
16-May

Superline Antique Brass Aluminium Single Track

  • Customer also reviewed:
  • Superline track connector for joining 2 single lengths of Superline Track end-to-end
Service
Product

I was impressed by your rapid feedback on my query before buying and the speedy delivery at no extra cost. My order was delivered just 2 days later.

No Comment
16-May

Superline White Aluminium Double Track Set

  • Customer also reviewed:
  • Pack of 10 additional Superline gliders
Service
Product

Service rating : i phoned for advise first and was given all the right imformation i needed by a very nice lady
Product rating : excellent but hard work to put up !! my hubby found it difficult to bend for the bay window , but got there in the end x

No Comment
16-May

Italia 28mm Rimini Satin Silver 3-sided Bay Pole Set (can be top-fixed)

  • Customer also reviewed:
  • 8 additional Italia 28mm Satin Silver Bay Curtain Pole Rings
Service
Product

Excellent service and product, would recommend to friends and family

No Comment
16-May

Italia 28mm Rimini Chrome 3-sided Bay Curtain Pole (can be top-fixed)

  • Customer also reviewed:
  • Chrome Bay Pole Return Kit
  • Italia 28mm Rimini Chrome Curtain Pole
Service
Product

Service rating : Quick service. Great product.
Product rating : Great alternative to plastic rails on a bay window.

No Comment
14-May

Vector White Aluminium Track

  • Customer also reviewed:
  • Pack of 20 additional White Vector track gliders
Service
Product

Service rating : Excellent service - ordered one day- delivered the next and very well packed for transit.
Product rating : Super track but not easy to bend for bay window

No Comment
09-May

Ultraglide Extendable Metal Corded Track

  • Customer also reviewed:
  • Pack of 20 additional Ultraglide track gliders
Service
Product

The track arrived promptly

No Comment
08-May

Silchester v2 28mm Satin Silver Eyelet Curtain Pole with Sphere Finials

Service
Product

Easy to order and quick delivery!

No Comment
08-May

Raphael 51mm Light Oak Pole Set with Ball finials

Service
Product

Service rating : Extremely helpful and knowledgeable
Product rating : Ideal for the purpose - and ;look good

No Comment
08-May

Italia 28mm Genoa 28mm Chrome Eyelet Curtain Pole

Service
Product

As always, prompt, good value, nothing but praise.

No Comment
08-May

Westminster 35mm Chrome Pole Set with Metal Cylinder finials

  • Customer also reviewed:
  • Pair of Brooklyn Polished Nickel Holdbacks
  • Brooklyn 28mm/19mm Polished Nickel Double Pole Set
  • etc.
Service
Product

Avery quick and efficient service with a personal touch - the Integra & Westminster poles are even better quality than we thought they would be and the price and free postage make this site an obvious choice. HIGHLY RECOMMENDED

No Comment
07-May

Silchester v2 28mm Satin Silver Curtain Pole with Sphere Finials

Service
Product

Service rating : Easy to deal with
Product rating : Good price and an excellent curtain rail

No Comment
07-May

Superline Silver Aluminium Single Track

Service
Product

Service rating : The service was quick and efficient. Delivery was made as arranged in good time.
Product rating : Look great and easy to install. Would definitely use again.

No Comment
01-May-2013

Sienna 30mm and 35mm 'Unfinished' Pole sets with Recess Brackets

Service
Product

Service rating : The service was reasonable.
Product rating : The poles are generally good condition, but one was pretty bent.

No Comment
01-May-2013

Italia 28mm Rimini Polished Graphite Eyelet Curtain Pole

Service
Product

Service rating : very efficient, fast service
Product rating : very attractive pole, but end ring can pull back over finial

No Comment
01-May-2013

Polaris Corded 32mm Burnished Brass Effect Pole Set

Service
Product

Service rating : Good price and delighted to have the item delivered free within 24 hrs....impressive as most companies charge extra for delivery to the Isle of Wight and claim that delivery to us will take longer.
Product rating : Easy to install and looks good; like the cord pull mechanism as it's neat and much safer with young children around

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No Comment
01-May-2013

Jubilee 25mm and 35mm Brass Pole Set

  • Customer also reviewed:
  • Pack of 6 additional Brass Jubilee 25mm and 35mm Rings
Service
Product

This was handled well

No Comment
30-Apr-2013

Superline White Aluminium Single Track

  • Customer also reviewed:
  • Pack of 10 additional Superline gliders
Service
Product

Service rating : Easy to use website. Very quick delivery.
Product rating : Both my husband and I spent the whole morning trying to put these up on a bay window. They bent with the plastic insert in but the inside of the track also bend making it impossible for the gliders to pass through. We tried to rectify this to some extend but the end result did not look good. We still persevered however the pole split at the bend. I had purchased 3 tracks so we tried again with another one. The same happened but as we needed curtains up that night we tried to continue. It was very difficult to attached the track to the wall of the bay. We ended up throwing 2 tracks away. I have saved the third track for a straight window but haven't tried it yet. Waste of money.

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No Comment
30-Apr-2013

Neo 28mm/19mm Stainless Steel Effect Double Pole Set with Trumpet finials

Service
Product

very prompt

No Comment