Party Pieces Reviews

Consumer ratings of Party Pieces

Feedback for www.partypieces.co.uk has been compiled from 23021 Customer Reviews

  • Feefo member since
  • 30/01/2013
  • Party Pieces is a family business established in 1987. As a mother of three young children I founded Party Pieces hoping to inspire other mothers to create magical parties at home and to make party organising a little easier. Over the years we have successfully built a vast number of best selling party ranges from the latest children’s themes and 1st birthday ranges to parties for all ages and occasions. Browse through our site and you will find it bursting with new party products and fresh new ideas plus exclusive party kit discounts to make your party planning fun and easy!

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.partypieces.co.uk
13-Jan

Christmas Cheer Glass Decorations

  • Customer also reviewed:
  • Gold Bauble Placecard Holders
  • Green and red holly centrepiece
Service
Product

Service rating : Great services, quick delivery and I would use them again. I would also recommend to friends and family.
Product: I didn't use these in the end as I thought they might have been proper miniature Santa hats rather than printed cards which didn't sit very well on the glasses.

No Comment
13-Jan

Meri Meri Gold Star Foil Plates

Service
Product

Service rating : First class!
Product: I initially received an email to say this product was out of stock but when I spoke to an assistant she said they had in fact got some for my order and would make up the rest to the amount I had spent with a similar product. I was very happy she took the time to do this for me, and on arrival all the plates are great.

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No Comment
13-Jan

6 Tier Cupcake Stand

Service
Product

Service rating : Excellent service and quick delivery.
Product: A beautiful centre-piece at the party!

No Comment
12-Jan

Feather Pen Multibuy x4

  • Customer also reviewed:
  • Smiley Glitter Jet Ball multi-buy x 4
  • Assorted Woodland Pencils Multi buy x4
  • etc.
Service
Product

Quick dispatch- when I contacted about an order query it was soon sorted out.

Read more
Thank you for your feedback.

Juli
12-Jan

Wild At One Boy Party Confetti

  • Customer also reviewed:
  • Wild At One Boy Party Letter Banner
  • 1st Birthday Boy 12 Month Photo Garland
  • etc.
Service
Product

Loved all the items bought and arrived on time. Couldn't ask for much more!

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As Above
12-Jan

Colourful Dinosaurs

Service
Product

Service rating : Speedy service products arrived well packaged
Product: We actually ordered these for a school homework project, perfect size, great delivery and service. Thanks!

Read more
Hello
Thank you for your feedback.

Juli
12-Jan

Gold Celebration Table Confetti 60

  • Customer also reviewed:
  • Champagne Bottle Confetti
Service
Product

Quick and efficient service. Notifications received following the order and kept up to date with delivery details. We will use the company again

No Comment
12-Jan

Baby Shower Bingo

  • Customer also reviewed:
  • Paper Party Plates Pale Pink
  • Pale Pink Polka 7in Paper Party Plates
  • etc.
Service
Product

Service rating : Initial order arrived incomplete but on contacting this was quickly rectified and the remainder of the order sent in time for the baby shower - good service
Product: Only comment - with lots of people not everyone has a table to lean on so the counters were a little awkward to us (plus they all needed pressing out which was a bit of a pain) laminated cards and a wipeable pen is probably better

Read more
Hello
Thank you for your feedback.We are pleased that you had a great baby shower. Your comments regarding the bingo will be forwarded to our Buying team.

Juli
12-Jan

Personalised Ready Made Blue Bunting Chocolate Cake Message Happy 49th birthday Oliver - woof

Service
Product

Service rating : Your website is easy to use, the cake was delivered the next day very securely parcelled up, couldn't ask for more
Product: I am sure I am not the first person who has ordered something for a pet (or in this case a neighbour's pet!!). I think you have a good selection of cake top designs, but a few more with animals would be good

Read more
Hello
Thank you for your positive feedback.We are pleased that you enjoyed the cake , all of the team here at Party Pieces really enjoy sampling them. We will ensure that your comments regarding pets is forwarded to our Marketing and Buying team.

Juli
12-Jan

Disney Cars Chequered Flag Basic Party Kit 8 Guests

Service
Product

Service rating : Great service fast delivery
Product: Products exactly as described

No Comment
12-Jan

Wooden Watch multi-buy x 4

  • Customer also reviewed:
  • Bird Whistle multi-buy x 4
  • Paper Fan each
  • etc.
Service
Product

Service rating : Very straightforward ordering service from a good range of items!
Product: Great little watch for toddlers!

No Comment
12-Jan

Unisex Filled Party Bag Kit 6 Guests

Service
Product

Service rating : Fast reliable
Product: Great value

No Comment
12-Jan

Disney Cars Chequered Flag Ultimate Party Kit 8 Guests

  • Customer also reviewed:
  • Disney Cars Chequered Flag Party Invitations
  • Disney Cars Piston Cup Award Medals
Service
Product

Service rating : Delivery was very fast and i also had to email them as i had forgot party bags off of my order! Their response was within a few hours, and were lovely and even willing to refund me the delivery cost once id ordered the party bags seperately!
Product: Quality is fab! Theyre great products, just feel like they were a tad over priced for the small amount you get of each product!

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No Comment
11-Jan

Gingerbread House Food Box

  • Customer also reviewed:
  • Gingerbread Wooden Confetti
  • Plush Gingerbread Man Advent Calendar
  • etc.
Service
Product

Well packaged,quick efficient and good quality items just as listed

No Comment
11-Jan

Wild At One Girl Party Invitations

Service
Product

Service rating : Love the company and website easy to use no problems whatsoever
Product: There is one thing bad about these is that you can't write in biro pen you have to use a felt tip

No Comment
11-Jan

Xmas Colour Changing LED Night Light

  • Customer also reviewed:
  • Squishy Father Christmas
  • Snowflake Pencils
  • etc.
Service
Product

Service rating : Fantastic
Product: Fantastic

No Comment
11-Jan

Christmas Candy Canes

Service
Product

Service rating : Very prompt service and the company dealt efficiently and politely with a silly mistake I made in my original order for the same product.
Product: I ordered 3 boxes of candy canes. Despite what appeared to be good packing, there were several broken canes in each box. Also, the canes didn't taste much of peppermint, rather sugary in fact. But as they were the only ones I could locate in the UK, we all had to live with this - we put candy canes on our Xmas tree every year.

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No Comment
11-Jan

Baby Bottle Fillable Blue

  • Customer also reviewed:
  • Baby Bottle Fillable Pink
Service
Product

Service rating : Really easy site to look at and fast delivery
Product: smaller than thought but will look good for a baby shower filled with sweets

Read more
Hello
Thank you for your feedback.

Juli
11-Jan

Avengers Key Ring

Service
Product

Service rating : Having ordered a number of avengers key rings the customer service team were very helpful in sending me the exact characters that I had asked for. Very helpful staff.
Product: They were a great addition to the avengers party bag for my son's 6th birthday, along with the pencils and rubbers also sold on the website. The children were very pleased.

Read more
Hello
Thank you for your positive feedback, we have forwarded your comments to the Customer Service team.

Juli
11-Jan

Tambourine multi-buy x8

  • Customer also reviewed:
  • Mini Pan Pipes multi-buy x 8
  • Bubble Magic Party Bubbles Multi-buy x4
  • etc.
Service
Product

Good quality products. Quite pricey for what it is. Delivery times were reasonable, though not at the leading industry standards

Read more
Thank you for your feedback.

Juli
10-Jan

Batman Ultimate Party Kit 16 Guests

  • Customer also reviewed:
  • Plastic Cutlery Pale Blue
  • Plastic Serving Trays Dark Blue
  • etc.
Service
Product

Service rating : I ordered a number 4 large balloon when I blew it up the morning of my sons birthday it had loads of holes in it so was useless and had to be binned also approx 4 of the normal balloons also had holes in them. Poor quality products I'm afraid and I won't be buying them again from this site
Product: Balloons had holes in them

Read more
Hello
We are very sorry that your balloons arrived damaged. We have asked our Warehouse team to check our stock and have processed a refund for the Supershape balloon and the pack of balloons.

Juli
10-Jan

Clear Cello Party Bag

  • Customer also reviewed:
  • Polka Dot Cello Party Bag
  • Star Cello Party Bags
Service
Product

I received the wrong items, but got on the phone immediately to notify. Lovely assistant, pleasant and helpful. Correct bags received the next day, was given instructions to return wrong item.
Brilliant! Thank you

Read more

Thank you for taking the time to leave us your positive feedback.

Juli
10-Jan

Disney Frozen 9in Paper Party Plates

  • Customer also reviewed:
  • Disney Frozen Plastic Party Cups
  • Disney Frozen Paper Party Napkins
  • etc.
Service
Product

Service rating : Great product just what I needed
Product: Great product just what I needed

Read more
Hello
Thank you for your feedback.

Juli
10-Jan

Inflatable Space Saber Each

Service
Product
Latest
Service
Product

I paid for special delivery, items were meant to arrive by 9pm on 6th January for a party the next morning. They did not arrive until the 7th.

11-Jan-2017
The information Juli has stated is wrong. I placed the order on 4th January 2017 and paid for Express delivery.

Read more
Hello
Thank your for your feedback. We can see that your placed your order on the 27 December, on a standard delivery charge of £ 3.95. We were closed for the Christmas break until the 28 December, this was the date your order left us. We would have expected your order to arrive with you within 3 - 5 working days due to the Bank Holidays. If you no longer require the items please do return to us for a refund, apologies again for nay disappointment.

Juli
10-Jan

Helium Balloon Gas Canister Party Kit

  • Customer also reviewed:
  • Yellow Lantern each
  • Red Lantern each
  • etc.
Service
Product

Overall I was reasonably happy with service and wasn't planning on saying anything but since you've sent an email asking..the package arrived incomplete, with the helium canister missing. I rang your office and this was despatched separately, however there was no apology and no offer to refund the next day delivery service I had paid for, which was a bit disappointing. Also, I then rang to get a tracking number for the new delivery and you were closed at 4:30pm on the last working day before New Year which I thought a bit rubbish. Also, we were very careful filling each balloon and not wasting any helium but it nowhere near filled 50 balloons as it specifies in the description - more like 30, so perhaps that should be revised. Other than that, we were really happy with everything.

Read more
Hello
Thank you for taking the time to leave us your feedback. We are sorry that your order arrived without your helium and can see that this was dispatched to you as soon as you contacted us. The advice for filling helium and the amount of balloons that can be inflated is an approximate guide, really dependent on how large you require the balloons to be.
I certainly feel that your postage charge for the next day delivery should have been offered to you and this will be discussed with the Customer Service team, i have today processed a refund for the postage.

Juli