Online Garden Centre Retailer Selling A Vast Range Of Outdoor And Indoor Items
Service
Products
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : I had a small problem but they have dealt with it for meProduct rating : Only problem though not their fault is that there is no winter cover available or a spare canopy to be bought
Service rating : very easy transactionProduct rating : perfect, fits in our old fireplace
Did not know you did a delivery service so saved me a trip. Some of the seed was damaged but quickly and efficiently sorted out. Thanks
Service rating : I used to live in Bristol and I knew from experience that Park were good... when I rang them I received very efficent, helpful service (as I expected). Well done Park... try not to change...Product rating : I wanted to send my friend something special for her birthday and I thought... instead of flowers I would send a garden voucher (which will last a lot longer). I received very efficent and friendly service as soon as i contacted Park. I live in Lancashire... I just wish I had a 'Park' near to me ? Thank you...
Service rating : good Service from websiteProduct rating : Birds seem to like it
Service rating : Ordered goods which were in stock; Called Park Gardens a few days later and told to contact 4 Square their delivery company. No reply; left message; no call back. Re-contacted Park Gardens and eventually spoke to 4 Square who for reasons they wouldn't explain couldn't deliver for 2 weeks. Agreed delivery date which they failed to keep so after much aggravation had to cancel order. To their credit Park Gardens apologised and refunded payment promptly. Don't understand why they use such an awful delivery company.Product rating : Park Gardens never delivered so can't say.
Service rating : Very helpful staff and gadren centre kept clean an bright.Product rating : Very good customer service and delivery
Service rating : Excellent and quick delivery of purchase but I reserve my comments on the Company until I find out how well they deal with the damaged chair I have mentioined below.Product rating : Well pleased with the Bistro Set but although being well packaged for transportation one of the chair arms had snapped at the narrowest section of the arm. I have informed the sales team by email with a photograph of the damage and I await their response.
Service rating : We received a damaged chair. This was reported to Park Garden Centres who immediately sent a replacement. - Very good Customer Service - Excellent communication.Product rating : Please see above.
Service rating : The web site was hard to navigate and extreamly slow it took more than 30 mins to order just two gift vouchers. There is no indication to what the delivery time scale are to alow customers an informed choice between paying (an excessive amount) for express delivery of normal standard deliveryProduct rating : Nice presented Gift Voucher although was expecting the message to be typed as it was part of the order
Service rating : Problem with delivery quickly resolved. good customer serviceProduct rating : Product brilliant. Excellent response to all queries. Highly recommend this company
Service rating : Great service!Product rating : Excellent value!
Service rating : Very helpful and friendly staffProduct rating : We have got the frame up and it seems very strong and looks good.Not tried the cover yet due to poor weather !! It is July after all!!.
Superb service from Park re the delivery of my tank - excellent customer service - thank you
I e-mailed Park Garden Centres to ask for advice regarding the weight of the parasol base I would require for the parasol I wished to purchase. I received a prompt reply. I was delighted to receive an e-mail informing me of the exact day my parasol would be delivered. Few companies do this. I would certainly use the company again.
Service rating : Ordered and then arrived 2-3 days later. Really great service. Would definitely use again! Thank youProduct rating : Ordered an aquarium stand. It was perfect for my needs and a really good piece of kit for the price.
Service rating : I was extremely pleased with the way by order was dealt with. One thing puzzled me, why gift vouchers were sendt in a large box by courier would it not be more cost effective to use 1st class post for vouchers? Having said this I am sure there are very good reasons for doing this.Product rating : Purchased as a gift.
Had to phone re faulty part-no problem,sending replacement. Excellent service all the way through
Items arrived ingood order phone calls agreed time,just need sun to enjoy them
The delivery company messed up. However Valerie and Rob especially were brilliant. Fantastic customer service. The best.
Service rating : great and speedy serviceProduct rating : Value for money
Service rating : received replacement goods as scheduledProduct rating : The replacement Parasol was the wrong colour and it was also faulty.
Very quick and efficent
Service rating : Good deliveryProduct rating : Unfortunately unit leaked - bad manufacture by Oasis which I have left feedback on their website. Replacement due 26/6/1
An excellent ordering and delivery service. Definately recommend!