Park Garden Centres Reviews

Consumer ratings of Park Garden Centres

Feedback for www.parkgardencentres.co.uk has been compiled from101 Customer Reviews

  • Feefo member since
  • 17/02/2012
  • Online Garden Centre Retailer Selling A Vast Range Of Outdoor And Indoor Items

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.parkgardencentres.co.uk
17-Aug-2012

Camelot 2 Seater Swing / Arbour

Service
Product

Service rating : I had a small problem but they have dealt with it for me
Product rating : Only problem though not their fault is that there is no winter cover available or a spare canopy to be bought

No Comment
15-Aug-2012

AquaStyle 620T Aquarium Piano Black

Service
Product

Service rating : very easy transaction
Product rating : perfect, fits in our old fireplace

No Comment
24-Jul-2012

Chapelwood Premium Bird Food 20kg

  • Customer also reviewed:
  • Tetra Aquasafe 250ml
  • Chapelwood Niger Seed 5KG
  • etc.
Service
Product

Did not know you did a delivery service so saved me a trip. Some of the seed was damaged but quickly and efficiently sorted out. Thanks

No Comment
16-Jul-2012

Park Garden Centres Gift Card

Service
Product

Service rating : I used to live in Bristol and I knew from experience that Park were good... when I rang them I received very efficent, helpful service (as I expected). Well done Park... try not to change...
Product rating : I wanted to send my friend something special for her birthday and I thought... instead of flowers I would send a garden voucher (which will last a lot longer). I received very efficent and friendly service as soon as i contacted Park. I live in Lancashire... I just wish I had a 'Park' near to me ? Thank you...

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No Comment
16-Jul-2012

Chapelwood Premium Bird Food 20kg

Service
Product

Service rating : good Service from website
Product rating : Birds seem to like it

No Comment
13-Jul-2012

Bellagio Trieste Round 106cm 4 Seater Garden Furniture Set

Service
Product

Service rating : Ordered goods which were in stock; Called Park Gardens a few days later and told to contact 4 Square their delivery company. No reply; left message; no call back. Re-contacted Park Gardens and eventually spoke to 4 Square who for reasons they wouldn't explain couldn't deliver for 2 weeks. Agreed delivery date which they failed to keep so after much aggravation had to cancel order.

To their credit Park Gardens apologised and refunded payment promptly. Don't understand why they use such an awful delivery company.
Product rating : Park Gardens never delivered so can't say.

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No Comment
12-Jul-2012

Denewood

Service
Product

Service rating : Very helpful staff and gadren centre kept clean an bright.
Product rating : Very good customer service and delivery

No Comment
11-Jul-2012

Bellagio Trieste Bistro 2 Seater Garden Furniture Set

  • Customer also reviewed:
  • Bellagio Trieste 2 Seater Bench
Service
Product

Service rating : Excellent and quick delivery of purchase but I reserve my comments on the Company until I find out how well they deal with the damaged chair I have mentioined below.
Product rating : Well pleased with the Bistro Set but although being well packaged for transportation one of the chair arms had snapped at the narrowest section of the arm. I have informed the sales team by email with a photograph of the damage and I await their response.

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No Comment
10-Jul-2012

REPLACEMENT PARTS REQUEST

Service
Product

Service rating : We received a damaged chair. This was reported to Park Garden Centres who immediately sent a replacement. - Very good Customer Service - Excellent communication.
Product rating : Please see above.

No Comment
10-Jul-2012

Park Garden Centres - Gift Voucher £20.00

  • Customer also reviewed:
  • Park Garden Centres - Gift Voucher £10.00
Service
Product

Service rating : The web site was hard to navigate and extreamly slow it took more than 30 mins to order just two gift vouchers.
There is no indication to what the delivery time scale are to alow customers an informed choice between paying (an excessive amount) for express delivery of normal standard delivery
Product rating : Nice presented Gift Voucher although was expecting the message to be typed as it was part of the order

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No Comment
09-Jul-2012

CUSTOMER SERVICE REQUEST

Service
Product

Service rating : Problem with delivery quickly resolved. good customer service
Product rating : Product brilliant. Excellent response to all queries. Highly recommend this company

No Comment
07-Jul-2012

BBQ's

Service
Product

Service rating : Great service!
Product rating : Excellent value!

No Comment
05-Jul-2012

Camelot Permanent Frame Gazebo 3m x 3m Two Tone Mocha

Service
Product

Service rating : Very helpful and friendly staff
Product rating : We have got the frame up and it seems very strong and looks good.Not tried the cover yet due to poor weather !! It is July after all!!.

No Comment
04-Jul-2012

AquaStyle 620T Aquarium Piano Black

Service
Product

Superb service from Park re the delivery of my tank - excellent customer service - thank you

No Comment
04-Jul-2012

Camelot Aluminium Parasol Mocha 3m

Service
Product

I e-mailed Park Garden Centres to ask for advice regarding the weight of the parasol base I would require for the parasol I wished to purchase. I received a prompt reply.

I was delighted to receive an e-mail informing me of the exact day my parasol would be delivered. Few companies do this. I would certainly use the company again.

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No Comment
03-Jul-2012

AquaStart 340 Aquarium Stand Black

Service
Product

Service rating : Ordered and then arrived 2-3 days later. Really great service. Would definitely use again! Thank you
Product rating : Ordered an aquarium stand. It was perfect for my needs and a really good piece of kit for the price.

No Comment
02-Jul-2012

Park Garden Centres - Gift Voucher £20.00

  • Customer also reviewed:
  • Park Garden Centres - Gift Voucher £10.00
Service
Product

Service rating : I was extremely pleased with the way by order was dealt with. One thing puzzled me, why gift vouchers were sendt in a large box by courier would it not be more cost effective to use 1st class post for vouchers? Having said this I am sure there are very good reasons for doing this.
Product rating : Purchased as a gift.

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No Comment
02-Jul-2012

Royalcraft Valencia 2 Seater Glider

Service
Product

Had to phone re faulty part-no problem,sending replacement. Excellent service all the way through

No Comment
01-Jul-2012

Acamp 4 Place Round Mesh Garden Furniture Set

Service
Product

Items arrived ingood order phone calls agreed time,just need sun to enjoy them

No Comment
29-Jun-2012

Weber BBQ One-Touch Premium Spring Green 57cm

  • Customer also reviewed:
  • Weber Chimney Starter
Service
Product

The delivery company messed up. However Valerie and Rob especially were brilliant. Fantastic customer service. The best.

No Comment
28-Jun-2012

Fruit Cage Netting 10m x 8m

Service
Product

Service rating : great and speedy service
Product rating : Value for money

No Comment
26-Jun-2012

REPLACEMENT PARTS REQUEST

Service
Product

Service rating : received replacement goods as scheduled
Product rating : The replacement Parasol was the wrong colour and it was also faulty.

No Comment
26-Jun-2012

Camelot Permanent Frame Gazebo 3m x 3m Two Tone Mocha

Service
Product

Very quick and efficent

No Comment
25-Jun-2012

Oasis Green 2 Clean Filter ? 18000 16Watt

Service
Product

Service rating : Good delivery
Product rating : Unfortunately unit leaked - bad manufacture by Oasis which I have left feedback on their website. Replacement due 26/6/1

No Comment
21-Jun-2012

Camelot Sun Lounger Black

Service
Product

An excellent ordering and delivery service. Definately recommend!

No Comment