ParcelsPlease.com Review

Consumer ratings of ParcelsPlease.com

Feedback for www.parcelsplease.com/ has been compiled from2096 Customer Reviews

  • Feefo member since
  • 20/04/2012

  • At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.

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about.The percentage of all customers leaving a review who rated the service 'good' or 'excellent'.

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  • Review of Parcel Delivery
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Anonymous Customer wrote on 08-Aug-2012

New website isnt nearly as easy as the old one to navigate.

ParcelsPlease.com wrote on 09-Aug-2012

Hello, thank you very much for taking the time to contact us with your feedback. I'm sorry you don't feel the new look website is as easy to use. The website has gone through rigorous usability testing and has received a lot of very good feedback from customers. With the addition of the quick quote section on the homepage of the website, the general consensus is that the website is much quicker. The ParcelsPlease account section is also far more beneficial to customers and companies using the website, offering the ability to re-print labels, view payment history, use the Prepay facility and create a personal address book. I'm sure that as with any new system, it'll possibly just take some time to get used to - fundamentally however the booking form hasn't changed in any way, it's the same information which is required. Thank you very much once again for taking the time to give us your feedback.

Best regards,
ParcelsPlease.com

Other reviews relating to this order

Review ofRatingCustomer Review

Parcel Delivery

Usual first class delivery service.