On the Beach can help you find cheap holidays by searching more than 30 million airline seats and 30,000 hotels worldwide. We don't sell package holidays, we let you choose the flight and hotel singly to find the best holidays to suit your requirements.
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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
perfect service
Early booking but allocation on arrival did not work out for us as we arrived late in the day and were allocated a clean 1 bed apartment in a narrow alley with no views except other roofs luckily after 4 days we managed to get moved to a nice duplex with views
Great site. Super price and customer service :)
Very easy to book online and also when I rang I spoke to a very friendly agent
No details of Hotel address given. Not sufficient information about hotel details and place09-Mar-2013Service rating : Misleading information about hotel. Hotel marked as 4 star and is only 3Product rating : Very poor offer and massive staff shortage
very good service
The transfer company had thought we were staying at a different hotel on both pickups .
found the website a little frustrating but got there in the end
Everything was easy to sort out and ran smoothly all the way.
Excellent price it beat the airlines prices
As ever very good service
Very simple website, very straightforward, very simple to use. What you see is what you pay.
The additional charge to pay by credit card was extremely high.
Value for money
very good on the price
the lady that recommended the resort was spot on!
good service and kept updated
On the beach are a great company to book through. They kept us updated and even sent a text on the day of departure wishing us a nice holiday.
Excellent hotel, good staff who intereact, good choice of food and entertainment was great
On the beach gave an excellent service. I made my booking online without any problems. I will definitely use on the beach again.
Quick and easy to use.
Easy to use but I think messages and APIS requirements need to be flagged up and notified to clients
Very good service, no complaints at all
All went very smoothly despite some booking and downloading issues.
all went well
Very good
from start to finish no problems , all went very well.
Given all relevant details/info as and when required,so pleased with the service provided.
excellent reliable service evertime i use on the beach
Excellent service!
good
ok just expensive to call them with any queries always kept waiting so prices of calls to high
Effective service. Ryan air internet service extremely poor.
Very good will use the company again
Didn't like charges on top
was great and helpful08-Mar-2013really nice service and all my holiday was amazing apart from the return flight with monarch which we had to land in Venice Italy to put some fuel then go to Birmingham and the flight took nearly 8 hours and i had small baby so was bit stress and long flight for me
Pity that to get Ryanair`s boarding passes I had to make 2 visits. Good forewarnings from your co. and the combination deals looked attractive for the foture
Quick easy and painless booking. Low cost and quick to answer questions on line. Telephe calls answered promply no hanging on for an age. I will certainly use the site again.
All went to plan
very helpful in changing our hotel at the last minute as I had booked the wrong one.
Really easy to use and everything worked perfectly
Very good service
Very good service from booking to arriving at the resort. Our return flight was delayed 22 hours and the service we received from Ryanair at this time was quite poor, however this was not attributable to On the Beach.
Unfortunately the website let me go through the booking process for a holiday that was no longer available, but were helpful on the phone when I wanted to sort this out.
Very good and will use again
Verywell kept informed
it was my wife and i honeymoon and was the first time i have booked a holiday on line on the beach made everything very very easy i think the company must be very proud of how they help there customers
charge levied was excessive
Very good web safe and responsible.