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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
we got exactly what we expected
Very well organised and easy to book.
The flight was ok but we got stung for excess baggage even though we had weighed it beforehand. Our case weighed 17kg on the outbound flight but 13.5kg on our return journey. Strange!! We were charged an exta £40 in Manchester.
every thing went very smoothly the hotel was good ,and after a small hic up with the room the week was very enjoyable the food was reasonable with plenty of choice
very good value and easy to book online with a variety of options on flights and accommodation
smooth and problem free booking service05-Mar-2013good all round
All went well and got the documentation we needed and transfers were fine. Would use you again (chosing a different Hotel further down the coast where more going on probably Belamagdena
It is very difficult to get any contact with any On The Beach.06-Apr-2013It was not possible for us to get in personal contact with any person from On The Beach.
After booking flight they charged extra. Would have been better booking directly with airline.
very good
Excellent service
responds well to requests
Easy, fast and cheap booking!
Everyone very helpfull nice o be treated well
service was very good + the transfers arranged to the minute, good timing.
1st Class
.no criticisms
Everything ran smooth as clockwork except flights
Loved getting the e mails!! All went wonderfully
good overall website easy to get around
Good but the resort says because we didnt book direct we dont get use of gym and dont have the better updated apartments.
Helpful although the debit card charge was appreciated!
good service
We were given no option to have hold luggage when we first booked so had to go back and do it again for a charge of £80 for two bags!
The quick and efficient on line service was a pleasure to use
