OKA Direct Ltd Reviews

Consumer ratings of OKA Direct Ltd

Feedback for www.okadirect.com has been compiled from 4016 Customer Reviews

  • Feefo member since
  • 19/03/2012
  • Established in 1999 as an Interiors mail order catalogue, OKA offers an entire range of products for the home, including sofas, upholstered furniture, dining tables and chairs, curtains, storage, beds, headboards and linen, rugs, lighting and so much more, which can be delivered to your home anywhere in the world. The extensive furniture range includes painted, rattan, bamboo, sofas, beds, tables, chairs and armoires. Over the last 11 years, OKA has developed into a multi channel retailer currently operating 13 shops across the United Kingdom alongside a mail order, online and trade service.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.okadirect.com
44 Minute(s) ago

Duck Feather-Filled Cushion Pad (60 x 35cm)

Service
Product

Service rating : More than helpful, very refreshing!
Product: Good quality and feels nice.

No Comment
45 Minute(s) ago

Linen Cushion Cover & Pad (51cmSq) - Burnt Orange

Service
Product

Service rating : Always good.
Product: Good quality linen and lovely shade

No Comment
45 Hour(s) ago

Astrid Chest of Drawers - Swedish Blue

Service
Product
Latest
Service
Product

Had been told there would be a 2-week wait for delivery (also on website). In the event, delivery was attempted within the 1st week. Had not expected this and not listened to messages and missed it. Contacted customer services and they arranged another prompt delivery, at the perfect time, having paid attention to the information I supplied. Delivery team were very good and 'on time'.

14-Sep-2014
Service rating : Good service and good products, but generally overpriced.
Product: Pleased with the product at the price I paid for it.
Was overpriced and had I paid the full price, my comment would have been negative.

Read more
No Comment
12-Sep

Kahili Leaf Lamp - Silver

  • Customer also reviewed:
  • Pleated Linen Shade (35cmDiax24cmH) - Grey Blue
Service
Product

Service rating : Tip top. Efficient, courteous and most helpful
Product: The first lamp \I ordered was faulty so I was very disappointed. But the issue was dealt with most efficiently and all was resolved within 48 hours and I am delighted with the lamp. A pity the original product wasn't checked before being dispatched

Read more
No Comment
12-Sep

Checkered Card Table

Service
Product

Service rating : Online only..no contact.
Product: Great table but the base of one leg slightly bent but not worth returning. Had the same problem with one of two similar table's.

No Comment
12-Sep

Urbino Half-Tester - Antique Gold

Service
Product

Service rating : OKA's customer service department were really helpful and efficient. To be honest, if they weren't I wouldn't have persevered in returning the damaged items twice before receiving one in perfect condition!
Product: I ordered the Urbino Half-Tester and unfortunately the first two occasions I received it, it was broken. So, back it went and it was third time lucky. I haven't hung it up yet as I think it is going to take a lot more than the small hook that it comes with before I trust it hanging over my head whilst I am asleep! It looks great though.

Read more
No Comment
12-Sep

Shell Curtain Holder (20x12x20cm) - Black

  • Customer also reviewed:
  • Halong Large Bowl
  • Halong Dinner Plate
  • etc.
Service
Product

Please please stop all the emails.....far too many!

No Comment
12-Sep

Biblioteca Side Table

  • Customer also reviewed:
  • Set of 4 Napkins - Cupcakes -White
Service
Product

Service rating : No request for an explanation re my comments on quality. No apology - straight into arranging for collection which is to cost me £15!! No contact as yet to collect - just plain poor. It has put me off using this site again as I have real quality concerns re product and service - not what I would expect from a really good looking website with interesting items.
Product: Looks like a cheap import and charged out at £685. It wobbles and looks poor quality.

Read more
No Comment
12-Sep

Gustavian Bedside Table - Buttermilk

  • Customer also reviewed:
  • Saxony Console Table
  • Chameleon Chest of Drawers - Linen Grey
  • etc.
Service
Product

very good prompt service

No Comment
12-Sep

Avignon Side Table Small - Weathered Oak

Service
Product

Service rating : Very efficient and nice.
Product: There's a slight blackening on one of the corners, maybe to do with the varnishing, so not perfect but probably liveable with.

No Comment
11-Sep

Saltire Tall Bookcase Lichen Grey

  • Customer also reviewed:
  • Melanise Champagne Glasses Set of 6 - Ruby Red
Service
Product

Service rating : Good communication
Product: Perfect fit looks fab

No Comment
11-Sep

Portman Velvet Ottoman - Damson

Service
Product

The product was delivered when promised and OKA staff were helpful as usual.

No Comment
11-Sep

Saltire Low Square Table - Ebony/Brown

Service
Product

Service rating : Very helpful
Product: Both tables badly damaged and had to renegotiate the price as no others were available.

No Comment
11-Sep

Modena Chair (67x71x88cmH) - Whippet Grey Wool Blend

Service
Product

Service rating : when the chairs arrive which have been paid for but not delivered!!!
Product: has not arrived yet, so can't comment

No Comment
11-Sep

Melanise Champagne Glasses Set of 6 - Ruby Red

  • Customer also reviewed:
  • Mock 'Croc' Leather Candle Holder -Purple
  • Pair of Salt & Pepper Dishes
Service
Product

Service rating : One of the items was missing, though still charged for. Had to call to query. Was told item would now be sent. Then received email to say item now out of stock! Not impressed.
Product: Never received

No Comment
11-Sep

Nailsea Wine Glasses Large - Set of Six

Service
Product

Service rating : I have been really impressed with the serviceI have. Received. especially when I phoned to say that one of my original small sixes glasses had sheared off about an inch fro. The top and you Immediately sent me not just one, but six. A big thank you.
Product: I love them and have now bought another set of the large size.

Read more
No Comment
11-Sep

Vermeer Plates Set of Six - White/Blue

Service
Product

Service rating : Great
Product: Great

No Comment
11-Sep

Glass Fragrance Diffuser - Dusty Pink

Service
Product

Problems with a different delivery address to billing address have not been dealt with well by OKA and my e-mails detailing the issues have not added any clarification to the matter.

No Comment
11-Sep

Drum Shade Cotton (30cmDiax17cmH) - Dark Taupe

  • Customer also reviewed:
  • Paxton Urn
Service
Product

Service rating : Found the whole on line experience to be excellent and without any hassle. Highly recommend.
Product: Seems to be excellent quality.

No Comment
10-Sep

Change Purse - Seville

  • Customer also reviewed:
  • Troy Amphora
  • Minara Sconce Small - Natural Wood
Service
Product

Very helpful when I needed to return the item. Pick up was as promised.

No Comment
10-Sep

Mireval Cabinet - Antique Grey

  • Customer also reviewed:
  • Change Purse - Seville
  • Change Purse - Pale Blue
  • etc.
Service
Product

This piece of furniture looks lovely in the room and your delivery team were charming. Do you have a sample of antique grey ?I would find this so useful as I need to buy new curtain poles and re mount some tired prints.
Thank you so much
Shirley Turner

No Comment
10-Sep

Faux Viburnam Stem Large - Green

  • Customer also reviewed:
  • 'Delphinium' Stem - Light Blue
  • 'Delphinium' Stem - Cream
Service
Product

thanks

No Comment
10-Sep

Disposal of Furniture

Service
Product

Service rating : Excellent!
Product: Excellent!

No Comment
10-Sep

Wentworth Velvet 2.5-Seater Sofa - Mole Brown

Service
Product

Service rating : Very, very good!
Product: Perfect size and colour!

No Comment
09-Sep

Bauhaus Side Table

  • Customer also reviewed:
  • Set of 2 "Bamboo" Salad Servers - Venetian red
  • Beaten Metal Fragrance Diffuser Holder
  • etc.
Service
Product

Very long delays in responding to emails

No Comment
09-Sep

Naïve Cockerel

Service
Product

Service rating : Always helpful and obliging whenever possible.
Product: Just as described

No Comment
09-Sep

Kraakware Pot With Lid -Red

  • Customer also reviewed:
  • Highland Cushion Cover and pad (60x35cm) - Red
  • Plain Linen Cushion Cover (60x35cm) - Natural
  • etc.
Service
Product

As ever, Oka doesn't disappoint in any way. A

No Comment
09-Sep

Elevation Laterale & Principale Print - Pair

Service
Product

Service rating : would order from them again ,communication was good . customer services arranged a convenient delivery day.
Product: really nice prints..they look antique and are made well.

No Comment
09-Sep

Lycia Cushion Cover (51cmSq)

  • Customer also reviewed:
  • Lycia throw (150x200cm) - Turquoise & Red
  • Duck Feather-Filled Cushion Pad (51cmSq)
Service
Product

The parcel arrived in good order, within 2 weeks after ordering.
So just as was the plannig.

No Comment
09-Sep

Hutton Stool - Natural

Service
Product

Service rating : Very good, speedy delivery
Product: lovely stool

No Comment
09-Sep

Verdi Water Jug - Green

  • Customer also reviewed:
  • Cabbage Jug
Service
Product

Service rating : Well packaged and speedy delivery
Product: Beautiful jug - quality OKA product as always.

No Comment
09-Sep

Elevation Laterale & Principale Print - Pair

  • Customer also reviewed:
  • Mala Fragrance Diffuser Holder - Red
Service
Product

Service rating : jolly good
Product: good quality

No Comment
09-Sep

Stonewashed Linen Tablecloth (250x150) - Raspberry

  • Customer also reviewed:
  • Vortex Side Plate - Cream
  • Kraakware Pot With Lid -Red
  • etc.
Service
Product

Service rating : Fast and efficient
Product: Good size and quality.

No Comment
09-Sep

Driftwood Wheel - Large

  • Customer also reviewed:
  • Saltire Tall Bookcase Lichen Grey
  • Chameleon Chest of Drawers - - Linen Grey
Service
Product
Latest
Service
Product

The oka driver rammed our gates causing £6000 of damage. I called oka to to them over a week ago and was promised a return call from a manager. This has not happened. We have bought a lot down the years under my wife Claire penhallurick's name. I don't think I will again though after this.

09-Sep-2014
Usually good, but not on tho occasion.

Read more
No Comment
09-Sep

Arboreal Print Set of Three Box Files - Multi

Service
Product

Service rating : Easy to use website, prompt delivery. Very happy with service.
Product: Very happy with the box files which make a very useful and decorative addition to my home.

No Comment
09-Sep

Oval Shade Cotton (20x10x13cmH) - Dark Taupe

Service
Product

Service rating : Delivered quickly,however far too much packing material used which as plastic is NOT good for the environment.
Product: Good colour and shape,however cheap thin fabric used and frame spindles show through when lit.

No Comment
08-Sep

Saltire Tall Bookcase Lichen Grey

Service
Product

Service rating : Very good communication about delivery date and time.
Product: The bookcase is somewhat darker than it appeared in the publicity but is very solid and I was very pleased that it was ready assembled and efficiently delivered in one piece.

No Comment
08-Sep

Warrior Coffee Table - Natural

Service
Product

Service rating : Great service from the wonderful, helpful and patient ladies in Saffron Walden OKA.
THANKS
Product: Love it !! Looks so beautiful, love the rough finish and the colour is great - very washed out greyish tones. Seen so many coffee tables - but nothing quite like this one. A very happy customer :)

Read more
No Comment
08-Sep

Bauhaus Side Table

Service
Product

Service rating : Goods delivered speedily and well packaged.
Product: A very nice piece - good value.

No Comment
08-Sep

Faux Shagreen Boutique TissueBoxHolder- Mole Brown

  • Customer also reviewed:
  • Han Cabinet - Black
  • Tatiana Cushion Cover(60x35cm)-Graphite/Gold Print
  • etc.
Service
Product

All goods were nicely wrapped and enough to protect them from damaging.
Especially the cabinets!

No Comment
08-Sep

Faux Shagreen Print Set of Three Box Files - Green

Service
Product

Service rating : Quick efficient delivery..thank you.
Product: beautiful well made boxes..v useful

No Comment
08-Sep

Saltire Three Bookcase Ebony Brown

Service
Product

Service rating : Very good service, both on the 'phone and the delivery.
Product: The bookcase is as expected. Decent quality for the price.

No Comment
06-Sep

Florya Mugs - Set of Four

Service
Product

Service rating : Will certainly deal with OKA again
Product: Bought as a present. Daughter in law absolutely delighted. They were very well packed and arrived promptly

No Comment
05-Sep

Pompidou Coffee Table - Small

Service
Product

Service rating : Service is the very best.
Product: I love your things

No Comment
04-Sep

Anatolia Flask

Service
Product

Service rating : Fast communication but slow action. I would have expected some form of compensation for the inconvenience that was caused by their incompetence. It was obvious to anyone that the packaging was inadequate and for this to happen twice means this is their normal.
Product: the first item's lid was broken in two due to the paper wrapping not being secured around it. I had to wait ages for a replacement and once again the stopper was not wrapped securely. The result, rather than being in two pieces it was chipped. I was so fed up with the hassle of returning I just accepted it. I thought they would just use the excuse that they were supposed, to look damaged.

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No Comment
04-Sep

Bird Paintings - Set of 12

  • Customer also reviewed:
  • Isphahan Starter Plates Set of 4
Service
Product

Service rating : First class and very helpful
Product: The paintings were lovely but I was disappointed with the frames and will probably have to get them replaced

No Comment
04-Sep

Pleated Linen Shade (40cmDiax27.5cmH) - Grey Blue

Service
Product

Thank you for the speedy delivery.

No Comment
04-Sep

Knot Fireguard - Antique Brown

Service
Product

Service rating : Straightforward purchase,arriving when it said it would. excellent service . Thank you.
Product: Absolutely love this fire guard. So substantial which makes it safer when a fire is lit for my grandchildren to be in the room . Love the design and odour.

No Comment
04-Sep

*REDUCED*LooseCottonCoverforWhisperChair-Off-White

Service
Product

Excellent Customer service , they went out of their way to source the items which were not anymore on sale on their website or shops.

No Comment
03-Sep

Cotton Cushion Cover with Piping - Oatmeal

  • Customer also reviewed:
  • Camargue Chair - Weathered Oak
  • Isabella Dining Table - Weathered Oak/ White
  • etc.
Service
Product

Service rating : In the years that I've shopped at OKA, there have been a few website glitches or stock issues. But the customer service is unfailingly excellent.
Product: Elegant and practical, especially as our chairs are in the kitchen and the cats seem to think they are cat beds.

No Comment
03-Sep

Vortex Side Plate - Cream

Service
Product

Service rating : Arrived in reasonable time and packaged well.
Product: Good quality plate but much smaller than your average side plate I.e you couldn't fit a slice of toast on it.

No Comment
03-Sep

Stork Lamp - Antique Black

Service
Product

Service rating : OKA arranged for the item to be collected the next day. This went a long way to make up for our disappointment as we did not have the bother of having to take it to the Post Office.
Product: The lamp arrived and was found to be a screw fitting. This was not mentioned in the description. We already possess two Stork lamps, both have the bayonet fitting. As we have difficulty in obtaining screw fitting bulbs we returned the item.

Read more
No Comment
03-Sep

Faux Mohair Throw (130x170cm) - Raspberry

Service
Product

Excellent service would use again.

No Comment
03-Sep

Bauhaus Side Table

Service
Product

Service rating : Arrived on time and in good order.
Product: Perfect, just what I wanted and beautifully made.

No Comment
02-Sep

Paddington Chair - Bitter Chocolate

Service
Product

I commented on the service as I had a scratch on the leg of one of the chairs. I bought 4 Paddington that cost over £1000 and the lady kindly gave me a refund on the further 20% Sale Promotion that was running over the days in August as I had asked and the gentleman told me that was the final discount only to get an email saying the 20% was taking place to finalise Sale.The lady gave the the promotion due to the scratches on the leg which was very kind and what I would offer as in the same line of business retail.ThankYou

Read more
No Comment
02-Sep

Dervish Vase - Green

Service
Product

Service rating : Never disappointed.
Product: This vase was so much more than I expected. Larger than I thought but that gives it a great presence,bold and beautiful.

No Comment
02-Sep

Troy Amphora

Service
Product

Service rating : Arrived promptly, professionally packed and in perfect condition.
Product: A beautifully authentic looking piece!

No Comment
02-Sep

Phula Silk Lampshade (30cm) - Multi

Service
Product

Service rating : I have been looking to buy this item for some time and when free postage was offered, I took the plunge!
Product: Lovely colours, goes perfectly on a deep turquoise base and looks great with mu Turkish rug

No Comment
02-Sep

Beluga Pot - Medium (9cmDiax11cmH)

  • Customer also reviewed:
  • Beluga Pot - Small (7cmDiax9cmH)
Service
Product

Service rating : Customer always excellent.
Product: Item as expected

No Comment
02-Sep

Palau Silk Cushion Cover (51cmsq) - Sage

  • Customer also reviewed:
  • Madura Silk Cushion Cover (51cmSq) - Red
  • Duck Feather-Filled Cushion Pad (51cmSq)
Service
Product

In the past, I have had admired the design of OKA products but been dismayed by their quality control. An assortment of ordered items have arrived broken or faulty. However, it has been impressive the trouble that OKA have taken to put things right.

No Comment
02-Sep

Pinus Bookends

Service
Product

Service rating : as expected
Product: Very stylish and functional

No Comment
02-Sep

Mock 'Croc' Leather Bag Pouch -Blue

  • Customer also reviewed:
  • Mock 'Croc' Leather Bag Pouch -Red
  • Change Purse - Seville
  • etc.
Service
Product

goods arrived promptly and were well wrapped

No Comment
02-Sep

Parquet Console Table (160x50x85cm) - Recycled Elm

Service
Product

great

No Comment
02-Sep

Harayana Throw (220cmW x 270cmL)

Service
Product

Service rating : Found all staff v. kind and helpful.
Product: I was very disappointed in the colour.
It look full of red tones in the catalogue, but the tones were in fact more greenish
than red. I returned it for a refund.
*personal info removed by Feefo*

No Comment
02-Sep

Pompidou Side Table - Small

Service
Product

Fast, efficient and knowledgeable service every time!

No Comment
30-Aug

Delano Console - Taupe

Service
Product

Service rating : Toby Ross amazing in flagship store.
Product: My whole flat is like a Oka showroom - amazing how original & versatile the pieces are. My newest purchase is the light grey Delano console but I am missing a matching piece to go with it. Chest & side table too low/small. I need something that compliments it for the hallway.

Read more
No Comment
30-Aug

Basketweave 24-Piece Cutlery Set

Service
Product

Well packaged prompt delivery

No Comment
29-Aug-2014

Set of 2 "Bamboo" Salad Servers - Venetian red

Service
Product

Service rating : Good communication regarding delivery all the way
Product: Arrived well packaged exactly as described

No Comment
29-Aug-2014

Melanise Champagne Glasses Set of 6 - Ruby Red

  • Customer also reviewed:
  • Ribbon Tassel Tie - Olive
  • Ribbon Tassel Tie - Plum
Service
Product

Service rating : difficult to get through and they don’t reply to my e-mails
Product: it was not the glasses that I ordered so a little disappointing

No Comment
29-Aug-2014

Verdigris Chinese Bowl - Grey

Service
Product

Service rating : Good customer service although itme was massively over-packaged.
Product: I was really disappointed with this product. It looks really, really fake - like something from an amusement park ride. I kept it as it was intended to house a fern which mostly obscures the pot anyway but certainly wouldn't recommend.

Read more
No Comment
29-Aug-2014

Melila Lantern - Distressed Wood/Oxidised Metal

Service
Product

Service rating : No answer to the emails. Still waiting for a reply.
Product: Not received yet

No Comment
29-Aug-2014

Pompidou Desk Large (141x62x79cmH) - Black

Service
Product

Service rating : Excellent!
Product: The desk is a good design.
I would like a chair recommended for use with this desk.

No Comment
29-Aug-2014

Radnor Bedside Table - Linen Grey

Service
Product

Friendly and efficient

No Comment
29-Aug-2014

Saltire Three Bookcase Ebony Brown

  • Customer also reviewed:
  • Beauvais Bedside Table - Dove Grey
Service
Product

Service rating : The assistant I spoke to was extremely helpful and efficient
Product: Good value

No Comment
29-Aug-2014

Malmo Bedside Table - Flax

Service
Product

Service rating : Arrived very quickly.
Product: I love this bedside table. It is very well made and has lovely proportions. The only thing I would say is that the colour shown online is nothing like the colour that I received.

No Comment
29-Aug-2014

Frieze Carving - Large (56x15x39cmH)

Service
Product

Service rating : No problems
Product: Very dull finish

No Comment
29-Aug-2014

Avignon Side Table Square Large - Weathered Oak

Service
Product

Service rating : Service was ok. Table took far more than the original 6 weeks to arrive - more like 5 months (probably due to the design fault) with no communication on the delay
Product: The table was not as advertised (I had seen it in the catalogue, online and in the store) and had an ugly metal support bracket added to the join on the legs with no attempt to hide it. Given the leg design was the main feature it rather ruined the look of the whole table and presumption is that it has been added due to weakness.

Read more
No Comment
28-Aug-2014

Wentworth Velvet 2.5-Seater Sofa - Mole Brown

Service
Product

two delivery guys were fantastic for a friday afternoon that was hot and a bank hoilday weekend too! really friendly, very efficient and nothing too much trboule.

No Comment
28-Aug-2014

Sulu Silk Cushion Cover (51cmsq)

Service
Product

I am an ongoing customer with Oka. Their products and service are extremely good I find staff at the Harrogate store very helpful and obliging.

No Comment
28-Aug-2014

Rattan CD Box

Service
Product

Beautifully wrapped items arrives as announced. No problem!

No Comment
28-Aug-2014

Ananas Print Set of Three Box Files

  • Customer also reviewed:
  • Cardoon Candle Holder Small (20cmDia27cmH) - White
Service
Product

Service rating : Very satisfied with the service. Did think the packaging was a bit of the top!
Product: Just what I wanted.

No Comment
27-Aug-2014

Indochine Bed End Chest

Service
Product

Service rating : Order process & delivery good. Didn't need to use their customer service as such.
Product: Excellent product but extremely frustrated to see the exact same product for a MUCH lower price on The Holding Company a week after delivery. Will put me off shopping with Oka in future.

Read more
No Comment
27-Aug-2014

Sulu Silk Lampshade (50cm) - Black

Service
Product

Service rating : Ordered in Chelsea, collected from Sunningdale - great service from both shops.
Product: As shown in the brochure, even better at home with a light behind it !

No Comment
27-Aug-2014

Change Purse -Aubergine

  • Customer also reviewed:
  • Bolster Dog Bed - Large - Faux Fur 'Leopard'
Service
Product

Good service

No Comment
27-Aug-2014

Bryher Cube - Light Grey

Service
Product

Service rating : Order processing is fast and efficient and the delivery system also efficient and organised to suit the customer.
Product: I recently purchased 2 weatherproof rattan armchairs from Oka and the Bryher cube is a perfect finishing touch doubling as a comfortable footrest with its cushion in place or as a coffee table without. Very pleased with these items.

Read more
No Comment
27-Aug-2014

Shell Curtain Holder (20x12x20cm) - Antiqued Silver

Service
Product

Service rating : Very responsive & extremely helpful
Product: Great quality product

No Comment
27-Aug-2014

Esme Espresso Cups - Set of Four

Service
Product

Service rating : Did not need to contact Customer Service
Product: Lovely design. Great quality.

No Comment
27-Aug-2014

Urbino Half-Tester - Antique Gold

Service
Product

Service rating : Staff very helpful and pleasant - collection of returned damaged items efficiently arranged and carried out.
Product: twice it arrived broken - asked for refund. Not OKA's fault - Ithink it was the packaging inside the box from the manufacturer which was faulty and did not support what was an awkward and clearly brittle shape!

Read more
No Comment
27-Aug-2014

Gustavian Sofa Side Table - Buttermilk

  • Customer also reviewed:
  • Hera Lamp - Antique Grey
  • Drum Shade Cotton (30cmDiax17cmH) - White
Service
Product

Catherine and her team in Ascot, excellent. Couldn't be more helpful, great group of girls, nothing a problem.
Patrick and Catherine in Godstone, excellent too and extremely helpful - both Ascot and Godstone staff go the extra mile, becoming a rarity these days. Thanks to both.

No Comment
26-Aug-2014

Rattan Low Delta Box small

Service
Product
Latest
Service
Product

Service rating : Delivered quickly
Product: Perfect size for storing bottles in the bathroom and looks smart.

26-Aug-2014
X

Read more
No Comment
26-Aug-2014

Palau Silk Cushion Cover (51cmsq) - Sage

  • Customer also reviewed:
  • Palau Silk Cushion Cover (51cmSq) - Red
  • Peronne Cushion Cover (51cmSq)
  • etc.
Service
Product

Perfect service

No Comment
26-Aug-2014

Plain Velvet Cushion Cover (60x35cm) - Sea Blue

Service
Product

Service rating : This was a replacement as original cushion was the wrong colour, however, they sorted out the problem quickly and without fuss.
Product: Beautiful colour, looks fantastic amongst the Gainsborough blue cushions. Love it.

No Comment
26-Aug-2014

Ghost Tea Cups and Saucers - Set Of Four

  • Customer also reviewed:
  • Sorano Flat Platter - Off White
Service
Product

Service rating : Easy website
Handy reminders
and a quick delivery
Product: Good quality and stylish

No Comment
26-Aug-2014

Wooden Curtain Pole (2m) - light Acorn

  • Customer also reviewed:
  • Wooden Honeyspoon Finials - Light Acorn
  • Brass End Fixing Brackets pair
  • etc.
Service
Product

Rang te shop at Froxfield to find out about stock and they arranged for it to be sent, saving me a journey. Excellent, thoughtful customer care.

No Comment
26-Aug-2014

Echo Dining Chair - Weathered Oak Legs

Service
Product

Service rating : Usual excellent service.
Product: Usual excellent product.

No Comment
26-Aug-2014

Hera Lamp - Antique Black

Service
Product

Service rating : Great and polite. First calss
Product: Query is - not obvious that a large screw bulb was needed!

No Comment
26-Aug-2014

Voltaire Desk - vintage silver

Service
Product

The desk arrived on time in good condition and the delivery men were helpful

No Comment
26-Aug-2014

Coromandel Quilt double - Oatmeal Emblem

Service
Product

Service rating : Received quickly and packaged well
Product: Beautiful quilt, good quality cotton. Lovely and big. Can't fault it so worth the relatively high price tag

No Comment
26-Aug-2014

Dickens Book Stand - Antique Cream

Service
Product

I tried to buy the product in May, it only arrived in August, and then when I was on holiday. I had to pay £12 for it to be delivered when I was home. No contact from Oka

No Comment
25-Aug-2014

Naïve Cockerel

Service
Product

Service rating : Staff in edinburgh could not be more helpful. The order arrived quickly,the store let me know,and i collected without any problems. I was impressed with your very pleasant staff.
Product: I am delighted with the cockerel. I love his shape and he looks really great in the kitchen. I ordered on line and collected in edinburgh,the store let me know when he arrived,and collecting him was easy and straightforward.

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