OKA Direct Ltd Reviews

Consumer ratings of OKA Direct Ltd

Feedback for www.okadirect.com has been compiled from 3954 Customer Reviews

  • Feefo member since
  • 19/03/2012
  • Established in 1999 as an Interiors mail order catalogue, OKA offers an entire range of products for the home, including sofas, upholstered furniture, dining tables and chairs, curtains, storage, beds, headboards and linen, rugs, lighting and so much more, which can be delivered to your home anywhere in the world. The extensive furniture range includes painted, rattan, bamboo, sofas, beds, tables, chairs and armoires. Over the last 11 years, OKA has developed into a multi channel retailer currently operating 13 shops across the United Kingdom alongside a mail order, online and trade service.

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Reviews

DateProductRatingCustomer ReviewReply from www.okadirect.com
2 Minute(s) ago

Mock 'Croc' Leather Bag Pouch -Blue

  • Customer also reviewed:
  • Mock 'Croc' Leather Bag Pouch -Red
  • Change Purse - Seville
  • etc.
Service
Product

goods arrived promptly and were well wrapped

No Comment
12 Minute(s) ago

Parquet Console Table (160x50x85cm) - Recycled Elm

Service
Product

great

No Comment
18 Minute(s) ago

Harayana Throw (220cmW x 270cmL)

Service
Product

Service rating : Found all staff v. kind and helpful.
Product: I was very disappointed in the colour.
It look full of red tones in the catalogue, but the tones were in fact more greenish
than red. I returned it for a refund.
ThaCustomerrelations@gourmetsociety.co.uk

No Comment
1 Hour(s) ago

Pompidou Side Table - Small

Service
Product

Fast, efficient and knowledgeable service every time!

No Comment
30-Aug

Delano Console - Taupe

Service
Product

Service rating : Toby Ross amazing in flagship store.
Product: My whole flat is like a Oka showroom - amazing how original & versatile the pieces are. My newest purchase is the light grey Delano console but I am missing a matching piece to go with it. Chest & side table too low/small. I need something that compliments it for the hallway.

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No Comment
30-Aug

Basketweave 24-Piece Cutlery Set

Service
Product

Well packaged prompt delivery

No Comment
29-Aug

Set of 2 "Bamboo" Salad Servers - Venetian red

Service
Product

Service rating : Good communication regarding delivery all the way
Product: Arrived well packaged exactly as described

No Comment
29-Aug

Melanise Champagne Glasses Set of 6 - Ruby Red

  • Customer also reviewed:
  • Ribbon Tassel Tie - Olive
  • Ribbon Tassel Tie - Plum
Service
Product

Service rating : difficult to get through and they don’t reply to my e-mails
Product: it was not the glasses that I ordered so a little disappointing

No Comment
29-Aug

Verdigris Chinese Bowl - Grey

Service
Product

Service rating : Good customer service although itme was massively over-packaged.
Product: I was really disappointed with this product. It looks really, really fake - like something from an amusement park ride. I kept it as it was intended to house a fern which mostly obscures the pot anyway but certainly wouldn't recommend.

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No Comment
29-Aug

Melila Lantern - Distressed Wood/Oxidised Metal

Service
Product

Service rating : No answer to the emails. Still waiting for a reply.
Product: Not received yet

No Comment
29-Aug

Pompidou Desk Large (141x62x79cmH) - Black

Service
Product

Service rating : Excellent!
Product: The desk is a good design.
I would like a chair recommended for use with this desk.

No Comment
29-Aug

Radnor Bedside Table - Linen Grey

Service
Product

Friendly and efficient

No Comment
29-Aug

Saltire Three Bookcase Ebony Brown

  • Customer also reviewed:
  • Beauvais Bedside Table - Dove Grey
Service
Product

Service rating : The assistant I spoke to was extremely helpful and efficient
Product: Good value

No Comment
29-Aug

Malmo Bedside Table - Flax

Service
Product

Service rating : Arrived very quickly.
Product: I love this bedside table. It is very well made and has lovely proportions. The only thing I would say is that the colour shown online is nothing like the colour that I received.

No Comment
29-Aug

Frieze Carving - Large (56x15x39cmH)

Service
Product

Service rating : No problems
Product: Very dull finish

No Comment
29-Aug

Avignon Side Table Square Large - Weathered Oak

Service
Product

Service rating : Service was ok. Table took far more than the original 6 weeks to arrive - more like 5 months (probably due to the design fault) with no communication on the delay
Product: The table was not as advertised (I had seen it in the catalogue, online and in the store) and had an ugly metal support bracket added to the join on the legs with no attempt to hide it. Given the leg design was the main feature it rather ruined the look of the whole table and presumption is that it has been added due to weakness.

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No Comment
28-Aug

Wentworth Velvet 2.5-Seater Sofa - Mole Brown

Service
Product

two delivery guys were fantastic for a friday afternoon that was hot and a bank hoilday weekend too! really friendly, very efficient and nothing too much trboule.

No Comment
28-Aug

Sulu Silk Cushion Cover (51cmsq)

Service
Product

I am an ongoing customer with Oka. Their products and service are extremely good I find staff at the Harrogate store very helpful and obliging.

No Comment
28-Aug

Rattan CD Box

Service
Product

Beautifully wrapped items arrives as announced. No problem!

No Comment
28-Aug

Ananas Print Set of Three Box Files

  • Customer also reviewed:
  • Cardoon Candle Holder Small (20cmDia27cmH) - White
Service
Product

Service rating : Very satisfied with the service. Did think the packaging was a bit of the top!
Product: Just what I wanted.

No Comment
27-Aug

Indochine Bed End Chest

Service
Product

Service rating : Order process & delivery good. Didn't need to use their customer service as such.
Product: Excellent product but extremely frustrated to see the exact same product for a MUCH lower price on The Holding Company a week after delivery. Will put me off shopping with Oka in future.

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No Comment
27-Aug

Sulu Silk Lampshade (50cm) - Black

Service
Product

Service rating : Ordered in Chelsea, collected from Sunningdale - great service from both shops.
Product: As shown in the brochure, even better at home with a light behind it !

No Comment
27-Aug

Change Purse -Aubergine

  • Customer also reviewed:
  • Bolster Dog Bed - Large - Faux Fur 'Leopard'
Service
Product

Good service

No Comment
27-Aug

Bryher Cube - Light Grey

Service
Product

Service rating : Order processing is fast and efficient and the delivery system also efficient and organised to suit the customer.
Product: I recently purchased 2 weatherproof rattan armchairs from Oka and the Bryher cube is a perfect finishing touch doubling as a comfortable footrest with its cushion in place or as a coffee table without. Very pleased with these items.

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No Comment
27-Aug

Shell Curtain Holder (20x12x20cm) - Antiqued Silver

Service
Product

Service rating : Very responsive & extremely helpful
Product: Great quality product

No Comment