OKA Direct Ltd Reviews

Consumer ratings of OKA Direct Ltd

Feedback for www.okadirect.com has been compiled from 4184 Customer Reviews

  • Feefo member since
  • 19/03/2012
  • Established in 1999 as an Interiors mail order catalogue, OKA offers an entire range of products for the home, including sofas, upholstered furniture, dining tables and chairs, curtains, storage, beds, headboards and linen, rugs, lighting and so much more, which can be delivered to your home anywhere in the world. The extensive furniture range includes painted, rattan, bamboo, sofas, beds, tables, chairs and armoires. Over the last 11 years, OKA has developed into a multi channel retailer currently operating 13 shops across the United Kingdom alongside a mail order, online and trade service.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.okadirect.com
11 Hour(s) ago

Sanskrit Dhurrie (245x305cm) - Aqua

Service
Product

Service rating : The lady I dealt with was first class
Product: I am disappointed with how the rug looks ,I think for the price it cost me ,it looks very poor and very creased . To tell you the truth I regret buying it

No Comment
20 Hour(s) ago

Nailsea Wine Glasses Large - Set of Six

Service
Product

Service rating : Delivered promptly - well packed - no problems encountered
Product: I have always loved this style of glass and these have come up to expectations

No Comment
22 Hour(s) ago

Pompidou Coffee Table - Small

Service
Product

Customer service fine but delivery service poor. Could not narrow down time slot (unlike some delivery companies), alternative delivery time not given, did not phone back as promised, therefore cancelled order.

No Comment
22 Hour(s) ago

Lipizana Horse

  • Customer also reviewed:
  • Palau Silk Cushion Cover (51cmSq) - Red
  • Duck Feather-Filled Cushion Pad (51cmSq)
Service
Product

Service rating : Arrived on schedule
Product: Grossly overpriced for quality of product. More realistic price would be £12- 20 max

No Comment
23 Hour(s) ago

Faux Turtle Shell Boutique Tissue Box (14cmSqx14cmH)

Service
Product

Service rating : Excellent as always
Product: Would have preferred a smooth finish rather than a textured one....

No Comment
24 Hour(s) ago

Wooden Bowl Small

  • Customer also reviewed:
  • Pomme (12x13cmH)
Service
Product

Service rating : Very rarely make adverse comments, but when I did, I received a phone call. This was most unexpected, but happily received.
Product: Thought it would be heavier, very flimsy

No Comment
34 Hour(s) ago

Faux Mop Head Hydrangea Stem Short - White (Single Flower)

Service
Product

Service rating : Prompt delivery and very well packaged!
Product: Just what I wanted!

No Comment
46 Hour(s) ago

Rectangular Shade Cotton (30x15x23cmH) - Off White

Service
Product

Service rating : Swift delivery and excellent packaging ensuring the shades arrived in perfect condition.
Product: Nice quality and well made... exactly as described.

No Comment
46 Hour(s) ago

Bergerac Armoire - Antique Cream

Service
Product

There was a small defect with the paintwork, however, OKA handled it quickly, efficiently and to my full satisfaction.

No Comment
47 Hour(s) ago

Lamp for Two Man Hurricane Lamp - Glass

Service
Product

Very good and grateful thanks
Diana Holderness

No Comment
21-Oct

Half Lexington Table - Black High Gloss

Service
Product

Service rating : Excellent response
Product: A lovely piece of furniture - well pleased thanks

No Comment
21-Oct

200ml Room Diffuser- Citrus Garden

Service
Product

Good service

No Comment
21-Oct

Large Glass Decanter - Clear

Service
Product

good fast delivery and well packed.

No Comment
21-Oct

Giant Glass Paperweight

Service
Product

Service rating : Arrived well packaged, on time. Great.
Product: This for was a 60th birthday present and it was received with joy!!

No Comment
21-Oct

Plain Twisted Wine Glasses large - Set of 4

  • Customer also reviewed:
  • Ananas Print Set of Three Box Files
Service
Product

Service rating : Always super service & fast delivery.
Product: Gorgeous & elegant glasses, perfect for wine or a G&T!

No Comment
21-Oct

Chelak Rug (170x240cm) - Red/Natural

Service
Product

All went according to plan

No Comment
21-Oct

Gustavian Sofa Side Table (48x25x59cmH) - Chinese Red

Service
Product

Service rating : Quick delivery
Product: Slim , useful undershelf .

No Comment
21-Oct

Hampton Console Table - Large

  • Customer also reviewed:
  • Pompidou Side Table - Small
Service
Product

Couldn't have better.

No Comment
21-Oct

Florya Mugs - Set of Four

Service
Product

Service rating : Great customer service, delivery on time!
Product: Very pleased with my purchase;)

No Comment
20-Oct

The Snow Rose Cushion Cover (60x35cm)

  • Customer also reviewed:
  • Duck Feather-Filled Cushion Pad (60 x 35cm)
Service
Product

Service rating : I had a very helpful advice choosing colours for the square linen cushions to go with the' snow rose ' as not always easy to see the exact colours from the web page but I was very impressed by the telephone advice in helping me choose the matching colours .
Product: I love this cushion cover as the pattern of roses is stunning, but wish the pattern would work for a square cushion which would suit the armchairs better, as the pattern only works for an oblong shape which is too long for an armchair .

Read more
No Comment
20-Oct

Gustavian Sofa Side Table - Buttermilk

  • Customer also reviewed:
  • Glass Tea Light Holder - Lime Green
Service
Product

worked well

No Comment
20-Oct

Circa Desk/Dressing Table - Limed Oak

Service
Product

Received e mail to confirm order on 29th ept, nothing since and no product has arrived

Read more
Thank you for your time this afternoon and again I am so sorry for the delay in receiving your order and any inconvenience it has caused you.

As explained, sadly there was a technical glitch on the couriers dispatch system but this has now been rectified and they will be contacting you to organise a date as soon as possible.

Please let me know if you have any questions.


Kind Regards

Antonia Davey

OKA Customer Services

0844 815 7380
+441235433930

20-Oct

Duck Feather Cushion Pad for Camargue Chair

Service
Product

Am absolutely stewing and we may not keep these items. These pads are to go on chairs to replace our old Oka ones for which we have been waiting about 6 months (!!!) to come in stock. They were such poor quality half of them broke in various ways, but as we have a large set we will replace the broken ones and give another try. Having waited months, I have now just found out they are now delayed until Christmas. I asked to be phoned by someone who could enlighten me as to why, but nothing. Oka always useless.

Read more
No Comment
20-Oct

Sash Mirror (95x130cmH)

Service
Product

I always find the delivery methods very good and the fact that they give you a time slot. Drivers are courteous and helpful.

No Comment
19-Oct

Linen Echo Chair Cover - Eau de Nil

  • Customer also reviewed:
  • Echo Dining Chair - Weathered Oak Legs
Service
Product

Service rating : Very kind answer by phone
Product: Perfect and beautiful

No Comment