OKA Direct Ltd Reviews

Consumer ratings of OKA Direct Ltd

Feedback for www.okadirect.com has been compiled from 3276 Customer Reviews

  • Feefo member since
  • 19/03/2012
  • Established in 1999 as an Interiors mail order catalogue, OKA offers an entire range of products for the home, including sofas, upholstered furniture, dining tables and chairs, curtains, storage, beds, headboards and linen, rugs, lighting and so much more, which can be delivered to your home anywhere in the world. The extensive furniture range includes painted, rattan, bamboo, sofas, beds, tables, chairs and armoires. Over the last 11 years, OKA has developed into a multi channel retailer currently operating 13 shops across the United Kingdom alongside a mail order, online and trade service.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.okadirect.com
17-Apr

Chantal Chair - Off-White

Service
Product

Excellent from local store in Edinburgh but disappointing from Oka direct as delivery of sofa is delayed by a month

No Comment
16-Apr

Faux 'Fur' Throw (130x180cm) - Arctic Fox

Service
Product

Service rating : Prompt and reliable service
Product: Very pleased with my faux fur throw, it is soft and warm, just what I needed, thank you

No Comment
15-Apr

Drum Shade (40cmDia) -Brown Suede

Service
Product

Service rating : No problems.
Product: Good value.

No Comment
14-Apr

Siam Lamp - Coral

  • Customer also reviewed:
  • Carved Buddha Head
Service
Product

Service rating : Can't fault OKA's Customer Service, extremely helpful in every way!
Product: Beautiful stunning lamp! A great stand out piece in my living room!

No Comment
14-Apr

The Original Orangery Bedside Table

  • Customer also reviewed:
  • The Origo Headboard Superking Size - Grey / Blue
Service
Product

Perfect

No Comment
13-Apr

Chartres Mirror - Medium - 'Weathered' Oak

Service
Product

We find that we have to wait a long time sometimes for an answer on the telephone when calling to place an order.

No Comment
13-Apr

Miscellaneous

Service
Product

Service rating : Helpful and charming
Product: They are as I expected them to be. Very nice.

No Comment
11-Apr

Charlemagne Console Table

  • Customer also reviewed:
  • Lipton Lamp - Black
  • Stork Lamp - Antique Black
  • etc.
Service
Product

No more needs to be said!

No Comment
11-Apr

Elephant Lamp - Bronze

  • Customer also reviewed:
  • Rectangular Shade Linen (27cmx16cmH) - Nat Linen
Service
Product

Service rating : Always excellent
Product: Absolutely beautiful

No Comment
10-Apr

Wilton Armchair -Aged Tobacco

Service
Product

Service rating : Arrived as agreed.
Product: As expected

No Comment
10-Apr

Glass Hurricane Lamp/Vase - Medium

  • Customer also reviewed:
  • Bunch of Faux 'Roses' - Cream
Service
Product

Customer service is always excellent service.
Very helpful and genuinely nice.

No Comment
10-Apr

Rattan CD Box

  • Customer also reviewed:
  • Rattan Delta Umbrella Basket
  • Tissue Box Cover
Service
Product

Items out of stock until May. Although they have been paid for in full in March

No Comment
10-Apr

Avignon Side Table Small - Weathered Oak

Service
Product

Service rating : Excellent service though home direct was a complete muddle of confused phone calls and emails. they did apologise though and put it right
Product: Really lovely table, looks great

No Comment
09-Apr

Marrakech Plate

Service
Product

Service rating : Really well packaged and arrived sooner than expected. Excellent service.
Product: Even better than it looked online!

No Comment
09-Apr

Saltire Three Bookcase - Lichen Grey

Service
Product

Best in class by far. Abdal at the Chelsea showroom is superb.

No Comment
09-Apr

Heron Standing Lamp - Black

Service
Product

Service rating : Very helpful
Product: Just what I needed.

No Comment
08-Apr

Flourish Fireguard - Brown

Service
Product

Service rating : very pleased with the service.
Product: lovely looks great

No Comment
08-Apr

Pompidou Console Large - Brown

Service
Product

Service rating : Truly shocking. Ordered on the 17th March and in stock, I have still not received it yet despite a follow up phone call to the store. I am advised that they only deliver once a week to my area, and have only been offered one date and time when I am out of the country. As yet, no other dates or times offered.
Product: Not received it yet

Read more
No Comment
07-Apr

Wentworth 2.5-Seater Sofa - Natural Linen

Service
Product

Very good service over the phone

No Comment
06-Apr

The Walpole Chair - Grey / Blue

  • Customer also reviewed:
  • Deauville Wing Chair
Service
Product

Service rating : I was very pleased with the service arranging delivery and the delivery men were very courteous and helpful.
Product: The chair was lovely, just not suitable.

No Comment
06-Apr

Kerala Lamp

  • Customer also reviewed:
  • Empire Card Shade (41cmDiax24cmH) - Cream
Service
Product

they assisted very quickly when my discount had not been correctly applied.

No Comment
04-Apr

Round Fur Pet Bed - Arctic Fox

Service
Product

Service rating : Excellent
Product: Excellent

No Comment
04-Apr

Heron Standing Lamp - Chrome

  • Customer also reviewed:
  • Drum Shade Cotton (40cmDia23cmH) - Off White
  • The Diamond Dining Chair
  • etc.
Service
Product

Your staff are impressive . The sales team at your Chelsea store , Moena and Abdul
were incredibly helpful and I can say the same about the delivery team . They care that you are happy with the product and obviously like working for the company .
This gives the customer confidence !

No Comment
04-Apr

Chagall Console Table - Lunar White

Service
Product

Service rating : Delightful delivery Team who have got to know us well! They were very helpful about a minor defect with the table and a small discount sorted and credited very quickly
Product: We had been looking for ages and it exactly what we wanted and is commented on very favourably.

No Comment
04-Apr

Sorano Dinner Plate

Service
Product

Service rating : service very good plates extrem ely well packed
Product: love the plates very rustic am now waiting for the large cups to come to complete it

No Comment