OKA Direct Ltd Reviews

Consumer ratings of OKA Direct Ltd

Feedback for www.okadirect.com has been compiled from 4676 Customer Reviews

  • Feefo member since
  • 19/03/2012
  • Established in 1999 as an Interiors mail order catalogue, OKA offers an entire range of products for the home, including sofas, upholstered furniture, dining tables and chairs, curtains, storage, beds, headboards and linen, rugs, lighting and so much more, which can be delivered to your home anywhere in the world. The extensive furniture range includes painted, rattan, bamboo, sofas, beds, tables, chairs and armoires. Over the last 11 years, OKA has developed into a multi channel retailer currently operating 13 shops across the United Kingdom alongside a mail order, online and trade service.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.okadirect.com
1 Hour(s) ago

Faux Hydrangea Stem - Deep Red

  • Customer also reviewed:
  • Faux Mop Head Hydrangea Stem Long - White (Single Flower)
Service
Product

Delivered in excellent shape on time.

No Comment
2 Hour(s) ago

Mireval Cabinet - Weathered Oak

Service
Product

Great service over the phone. The assistance really went that extra mile

No Comment
6 Hour(s) ago

Faux 'Fur Throw Leopard Print (150x200cm) - Brown

Service
Product

Service rating : Very helpful answering all my questions regarding the throw.
Product: I was very pleased with the faux fur throw. Good quality, comfortable and lightweight.

No Comment
10 Hour(s) ago

Desert Fox Faux Fur Throw (130x180cm) - Grey

Service
Product

Your on line service is so much better than your wretched shops in which the assistants are bored and disinterested.

No Comment
11 Hour(s) ago

Kraak Breakfast Cup & Saucer - Blue

Service
Product

The service at the store where I collected the cups was good but another assistant very rudely ignored the woman serving me who asked her for some information about packaging. I will not go to the store again.

No Comment
11 Hour(s) ago

The Arbury Fireplace

  • Customer also reviewed:
  • The Walpole Chair - Sand
Service
Product

Service rating : Well packe, defficiently delivered.
Product: This is a substantial, quality-made item. A stylishly distinctive piece which is a refreshing change from the 'same-ness' which is apparent in so much interior design currently. I hope OKA keeps the link with Nicky Haslam.

No Comment
23-Jan

Saltire TV Stand - Lichen Grey

Service
Product

Service rating : The collect from the store service is useful.
Product: Very good quality at the right price.

No Comment
22-Jan

Cinderella Teapot

Service
Product

Service rating : Charming and efficient service
Product: Good

No Comment
22-Jan

Chinoiserie Planter

  • Customer also reviewed:
  • Buddah Head
Service
Product

Service rating : No problem when I expressed my disappointment in the quality of the Buddah Head they immediately sorted out a refund and were very pleasant
Product: Loved this, wish I had bought 2!

No Comment
21-Jan

Fan Coral Jar - Small

  • Customer also reviewed:
  • Tuileries Topiary Tree - Ball
Service
Product

Service rating : Very helpfull
Product: Excellent web site, all items well shown on site

No Comment
21-Jan

Manhattan Armchair - Natural

  • Customer also reviewed:
  • Manhattan 3-Seater Sofa - Natural
  • Costes Ottoman - Small (47cmDiax45cmH) - Mustique Turquoise Velvet
  • etc.
Service
Product

So far, my experience has been excellent. However, I have marked good as only expecting delivery today, so as yet goods untested. However, was most disappointed that a further 20% off sale price was being offered not long after placing the order. Most frustrating as discount would have been significant on larger sale items!

Read more
No Comment
21-Jan

Rectangular Tray - Bone

  • Customer also reviewed:
  • Cinderella Teapot
Service
Product

Service rating : Ordered online this time, so all I can say is a smooth and trouble-free purchase.
Product: This is a lovely piece. A good weight and size. Better than expected.
Delighted to get it at last - the reduction pushed me into it...!

No Comment
21-Jan

Biblioteca Side Table

  • Customer also reviewed:
  • Lycia Cushion Cover & Pad (51cmSq)
Service
Product

Service rating : Help with ordering was friendly as was the assistance at the store.
Product: The Beblioteca Side Table is an attractive and useful piece of furniture - would like two!

No Comment
21-Jan

Halong Milk Jug

  • Customer also reviewed:
  • Halong Tea Pot
Service
Product

Service rating : Excellent service
Product: Such a lovely quality object.

No Comment
21-Jan

Octagon Side Table - Small

Service
Product

Service rating : Exceptionally good service. Was particularly pleased that delivery team unwrapped the table and took away the packaging.
Product: Just what we wanted. Blends well with our antique furniture and Georgian house.

No Comment
20-Jan

Pompidou Desk - Small

Service
Product

Service rating : The desk was delivered quickly and we were kept up to date with the delivery process. The delivery men were excellent
Product: The desk is small enough to sit nicely in a small room but large enough to accommodate a computer and associated office equipment

No Comment
20-Jan

Faux Bamboo Lamp Small & Shade - Walnut

Service
Product

Service rating : Well packaged
Product: As described , thought the finish of the wood could have been better !

No Comment
20-Jan

Blicking Lamp & Shade (15cmSqx67cmH) - Brown Leather

  • Customer also reviewed:
  • Azay Mirror - Weathered Oak
Service
Product

Service rating : Service was o'k taking into account it was Christmas time
Product: Really outstanding Blicking Lamp & Shade!I bought this Lamp and Azay Mirror together for the same room and now feel like I have to upgrade the rest of the room in order to match both these items..

No Comment
20-Jan

Chinoiserie Planter

Service
Product

Service rating : Good service, delivery took quite a few days but probably because it was during the sale.
Product: Beautifully hand painted, I love it!

No Comment
20-Jan

Viceroy Salt Or Pepper Mill

  • Customer also reviewed:
  • Mini Faux Lavender
  • Duck Feather-Filled Cushion Pad (51cmSq)
Service
Product

Service rating : Always helpful
Product: Good

No Comment
20-Jan

Faux Shagreen Dressing Table Mirror - Mole Brown

Service
Product

Service rating : as above and it has taken two weeks and me chasing to get a date for a replacement!
Product: it took months to arrive and when it did it was not the finished mirror!

No Comment
20-Jan

Oval Shade Cotton (20x10x13cmH) - Off-White

  • Customer also reviewed:
  • Pillar Candle Medium (80x200mm)
  • Pillar Candle Small (70x100mm)
Service
Product

Service rating : Was very good but what I would expect and hope for from a company like OKA
Product: It was smaller than I thought I had ordered at first but then I found a small lamp that I had overlooked and whose shade was looking decidedly tired and was delighted that the small oval was perfect for it.

Read more
No Comment
20-Jan

Manali Quilt (260x215cm) - Multi

  • Customer also reviewed:
  • 24-piece Harlequin Cutlery Set
  • Vortex Dinner Plate - White
  • etc.
Service
Product

Service rating : Well packaged delivery
Product: Great design, excellent quality.

No Comment
20-Jan

Elstead Bowl

  • Customer also reviewed:
  • Stonewashed Linen Tablecloth (250x150) - Raspberry
Service
Product

Service rating : Arrived promptly
Product: Elegant and useful and very good price in the sale

No Comment
20-Jan

Magritte Mirror

Service
Product

Service rating : good service what a shame about the state of the mirror
Product: Although I love the mirror, the state of it was unacceptable. I spent ages cleaning the mirror as it was dirty all over. the packaging inside the box was dusty and grimy and it had to go inside a brand new cream interior car! once in the house I could not of hung the mirror until it was thoroughly wiped/ washed and mirror circles polished to rid them of marks and black dust. Not what I expected of OKA at all and v.disappointed.

Read more
No Comment