Music Magpie Reviews

Feedback for www.musicmagpie.co.uk/ has been compiled from28136 Customer Reviews

Feefo member since
06/07/2010
At musicMagpie we’ve made it FREE & EASY for you to get CASH for your stuff. Millions of people use us every year and we see it as our job to help our customers sell their unwanted items quickly and easily, make a little extra money and some space in their homes. Send your stuff to us for FREE and we send you ONE PAYMENT. Simple isn’t it… well that’s what musicMagpie is all about – making selling easy!
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Date	Service	Rating	Customer Review	Reply from www.musicmagpie.co.uk/
21 Minute(s) ago	Sales CD/DVD/Game		The worst company I have ever had the misfortune of dealing with. Ignoring the low prices and the arbitrary decisions always to the vendors detriment (that's business), it is their appalling level of communication that is most frustrating. I have sent repeated emails without the courtesy of a reply (even to acknowledge receipt but now know they received them!) Having also sent a number of orders (perhaps that's my stupidity!) items that i know are in perfect working order when they left me have been written off in their favour with no more information or details available - very frustrating and largely compounds my perception of their (perhaps?) incompetence I would like to think rather than deception? I would like proof though - do the CDs and DVDs that are in perfect order that their cataloging rejects also end up in their items to sell on as well? Read more	No Comment
23 Hour(s) ago	Sales CD/DVD/Game		Simple, straightforward and kept up to date as to what stage the process has reached.	No Comment
31 Hour(s) ago	Sales CD/DVD/Game		It was easy to use. It took quite a while for the cheque to come through, but other than that is was an easy way to clear out some old CD's and DVD'S	No Comment
20-May	Sales CD/DVD/Game		Efficient service with several emails from collection to posting of cheque to keep me informed. Clear and straight forward instructions on how to box and lable items. Dissapointed with price of CD's though - all less than 30p, so for 45 CD's sold I had £12.08..better than continuing to gather dust, but some weren't even opended and of current artists. I would hope Music Magpie could revise their criteria, and consider this in their assessment of price in the future. Would consider using Music Magpie again. Read more	No Comment
20-May	Sales CD/DVD/Game		It was easy to use. It took quite a while for the cheque to come through, but other than that is was an easy way to clear out some old CD's and kids DVD's.	No Comment
20-May	Sales CD/DVD/Game		Good Service, though i found it quite sad parting with CD's that cost me £20 for 25p :-(,,i don't suppose anybody else would want them. I got rid of about 30-40 Cd's that I would never have listened too again and have been sat there for years and got cheque for £16 so cant complain or I wouldn't have done it!! They don't buy singles though which is a shame Read more	No Comment
20-May	Sales CD/DVD/Game		It was a month between you picking up my items and me receiving the cheque for them; I notice from feedback that you repeatedly tell other people you are working within guideline time limits but this is a long time! also, I do think you could give a better price for items - certainly for mine which were all in excellent condition. 30p per film DVD is rubbish! Unfortunately, since most of your clients are extremely hard up (they would not be selling DVDs otherwise) they have no option but to accept your poor offers. I'm hoping you will soon have some competition and will therefore offer better prices. Good marks for keeping people informed though - except for the week or so after your email telling me the "ink was drying on my cheque" and my actually receiving it. And I suppose a little money is better than no money. Read more	No Comment
20-May	Sales CD/DVD/Game		Great service - kept fully informed at every stage of the sale. Local drop-off so much more convenient than Royal Mail.	No Comment
19-May	Sales CD/DVD/Game		Good quick service.	No Comment
19-May	Sales CD/DVD/Game		Very efficient easy to deal with.	No Comment
18-May	Sales CD/DVD/Game		service overall is good, process is good althought could be a later faster. and valve paid for dvd & cd's are very low	No Comment
18-May	Sales CD/DVD/Game		A little slow, but otherwise fine.	No Comment
18-May	Sales CD/DVD/Game		Very efficient. Thank you.	No Comment
18-May	Sales CD/DVD/Game		Quick, Easy to use and Stress free.	No Comment
18-May	Sales CD/DVD/Game		kept me informed all the way and everything including payment was excellent	No Comment
18-May	Sales CD/DVD/Game		Easy to use website and prompt customer information etc. will use again	No Comment
18-May	Sales CD/DVD/Game		everything ran smoothly except the length of time it took for the cheque to arrive after it had supposedly been dispatched	No Comment
18-May	Sales CD/DVD/Game		quick and efficient	No Comment
18-May	Sales CD/DVD/Game		SLOW TO PROCESS BUT GOOD SERVICE	No Comment
18-May	Sales CD/DVD/Game		very pleased cant fault anything	No Comment
17-May	Sales CD/DVD/Game		Remembering, of course that you don't have to take any effort in selling on your goodies, they are a reasonable service to use.	No Comment
17-May	Sales CD/DVD/Game		I like the volume of products Music Magpie take however the prices offered were a bit low for some products. Collection was when told and I was updated throughout the process. Cheque was a little slow to come through but again was informed as it was being processed and sent.	No Comment
17-May	Sales CD/DVD/Game		Once the parcel arrives at Music Magpie the service is excellent . However ,there appears to be a collection once a week from the drop off point. It would be nice to know when this will be (even if just the day of the week) ...I missed it by 10 mins and my package had to wait another week to be picked up. If I had known this I would have re-routed and gone to the drop off point first when running errands. Read more	No Comment
17-May	Sales CD/DVD/Game	Latest	i was very happy with the value of what you gave me on my cds.and you was very quick with your emails as well when you let me know when was sending my cheque out and when you revice the cds that i sent you as well. 17-May-2013 you are very good Read more	No Comment
16-May	Sales CD/DVD/Game		...	No Comment
16-May	Sales CD/DVD/Game		good to be kept informed of progress.	No Comment
15-May	Sales CD/DVD/Game		cheque took a long time to get to me. But other than that fine	No Comment
15-May	Sales CD/DVD/Game		Very easy to use. Convenient system of dropping parcel off at the local shop. Took a long time for the cheque to come through.	No Comment
15-May	Sales CD/DVD/Game		Great way to get rid of unwanted DVDs and Cds	No Comment
15-May	Sales CD/DVD/Game		Absolutely wonderful would use these again thanks music magpie Margaret Chambers	No Comment
15-May	Sales CD/DVD/Game		Very good service.	No Comment
15-May	Sales CD/DVD/Game		The app is poor, having scanned in nearly 100 items and saved it lost connection and wouldnt let me complete it	No Comment
14-May	Sales CD/DVD/Game		I was kept well informed throughout, but the whole process was a little slow.	No Comment
14-May	Sales CD/DVD/Game		The best way to recycle unwanted cd's and dvd's Thanks Musicmagpie	No Comment
14-May	Sales CD/DVD/Game		kept me informed all the way. Happy with the price. And no postage, dropped off at the co-op. Thanks.	No Comment
14-May	Sales CD/DVD/Game		Although I was pleased with the number of CDs/DVDs Music Magpie accepted, I was a little disappointed with the amount I was offered for most of them. I preferred to see them going to be reused rather than into a landfill, so despite that minor gripe, it was still a good decision to sell them. The actual input of the barcode numbers was simple and quick and I would definitely use Music Magpie again. Read more	No Comment
14-May	Sales CD/DVD/Game		Very good service. Not quick enough for excellent.	No Comment
14-May	Sales CD/DVD/Game		Idiot proof, very quick and so convenient just having to drop off the parcels locally. Thank you for this easy way to keep music in the world. :-)	No Comment
14-May	Sales CD/DVD/Game		It took ages. I would not rush to use them again! Read more	We are sorry you feel this way about our service. Your cheque was sent out 15 working days after you sent your items off to us which is within our estimated time scales. Many thanks, musicMagpie Customer Services
14-May	Sales CD/DVD/Game		Good way of selling unwanted CD's	No Comment
14-May	Sales CD/DVD/Game		Very pleased with the transaction. Courier service worked well. Good communication throughout all stages.	No Comment
14-May	Sales CD/DVD/Game		Simple and easy to use...very user friendly. Quite enjoyed entering the barcodes to see what each item was worth. Some items weren't worth that much but gropued together they mad quite a bit of money and they were only filling the cupboard at home and not used. Will definately use Music Magpie again!!! Read more	No Comment
14-May	Sales CD/DVD/Game		It takes to long to get paid. The amount you get for some cd's is a pittance. Not sure I would bother to do it again. Read more	We are sorry you feel this way about our service. Your cheque was sent out 15 working days after you sent your items off to us which is within our estimated time scales. Many thanks, musicMagpie Customer Services
14-May	Sales CD/DVD/Game		Easy to use website, informative, good communication.	No Comment
14-May	Sales CD/DVD/Game		On the whole, the transaction has gone smoothly however I set a date for my items to be picked up by the courier and made sure that someone was in the house between 8am-8pm that day but no one showed up until the next morning at 11am. This was a bit annoying as there could easily have been no one home. Although, other than this everything else has been fine. Read more	No Comment
14-May	Sales CD/DVD/Game		No problems at all.	No Comment
14-May	Sales CD/DVD/Game		Bit slower than the TV ad led me to believe but I was kept fully informed of progress all the way through and I think you provide a very good service.	No Comment
14-May	Sales CD/DVD/Game		Very good, Kept in communication	No Comment
14-May	Sales CD/DVD/Game		A very well run site, although sums do not seem a lot they know there business and if you have a great pile of stuff cluttering up your space as I did it is surprising how it mounts up. Free postage is a bonus, and their communication system is excellent, keeping in touch at all stagers as to progress. I have no hesitation in recommending them, in fact I already done so. Frances Jonews Read more	No Comment
14-May	Sales CD/DVD/Game		The service I received was very good, the transaction was very quick and simple. The money came a little later then expected but other than this minor point the service was faultless. I will be using MM again in the future!	No Comment

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Music Magpie Reviews

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Sales CD/DVD/Game