Multiyork Furniture Reviews

Consumer ratings of Multiyork Furniture

Feedback for www.multiyork.co.uk has been compiled from4308 Customer Reviews

  • Feefo member since
  • 30/04/2012
  • Multiyork furniture and accessories are designed and developed with you in mind, we don't make sofas for anyone else, and you can only buy them here online, or in our stores, where you can depend on our 30 years of experience and dedicated experts to ensure you find something that is just right for you.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.multiyork.co.uk
20 Minute(s) ago

Brompton Range

Service
Product

Service rating : Helpful
Product rating : Delivery was on time and as required.

No Comment
27 Minute(s) ago

TUB Range

Service
Product

Service rating : Service was efficient.
Product rating : My son is very happy with his chair.

No Comment
1 Hour(s) ago

Lansdown Range

Service
Product

Service rating : Helpful and efficient when ordering my chair.
Product rating : We collected the chair ourselves but the staff were helpful in getting the chair to the car

No Comment
1 Hour(s) ago

Inca Range

  • Customer also reviewed:
  • DELIVERY
Service
Product

It is always a pleasure to do business with yr company. The staff at yr St Albans staff are always so helpful

No Comment
1 Hour(s) ago

Tavistock Range

  • Customer also reviewed:
  • DELIVERY
Service
Product

excellent, would buy it again if we ever tire of the excellent quality , or if it ever wears out, bought the suite of chairs in 1994 and still as good as the day we got them, we have bought additional covers sets in order to allow change of colour schemes

No Comment
2 Hour(s) ago

FABRIC SELECTION

  • Customer also reviewed:
  • DELIVERY
Service
Product

Female staff in Mellis shop very impatient when I asked for an extra metre of fabric. As everything appeared to be done on computer I didn't feel there was as problem but she then said it changed total order as I would then have to pay for delivery. Felt this a bit much on such a small order so opted to collect.

Read more
I would like to apologise for the service received from our store. Please be assured that the service received is not to our normal standard and the matter will be addressed at senior level. Thank you for bringing this to our attention.

Kind Regards
Cheryl Croker
Customer Care Multiyork
13 Hour(s) ago

Mr Smarty Range

  • Customer also reviewed:
  • CUBE Range
  • DELIVERY
Service
Product

I was dealt with immediately and the lady was helpful patient and informative. A pleasurable shopping experience.

No Comment
13 Hour(s) ago

Alpine Range

Service
Product

Service rating : Polite and helpful. met delivery promised.
Product rating : Slight concern about creases forming on the leather of the arms but generally good.

No Comment
13 Hour(s) ago

Liberty Range

  • Customer also reviewed:
  • DELIVERY
Service
Product

Customer service was absolutely excellent. Being able to select the degree of give in the foam cushions was also great. We feel we have got a very good product - excellent quality - and were given very useful and knowledgable advice.

No Comment
14 Hour(s) ago

Carlton Range

  • Customer also reviewed:
  • Scatters Range
  • Standard Range
  • etc.
Service
Product

Service rating : Very good service and follow up of when furniture was ready.
Product rating : Love the colour we chose.

No Comment
14 Hour(s) ago

Knightsbridge Range

Service
Product

The service and help we received was very good.

No Comment
15 Hour(s) ago

Natalie Range

Service
Product

Service rating : It took a long time for final completion but it was worth it
Thank you
Product rating : The man from Homeserve was first class in fitting and identifying a slight fault and a need for additional items and replacements
It would really be nice if the fitting coincided with completion of materials but we r delighted with the end result
Thanks a lot

Read more
No Comment
16 Hour(s) ago

Grosvenor Range

Service
Product

Service rating : knowledgeable and communicative shop staff
Product rating : Good quality, ready on time and very reasonable

No Comment
17 Hour(s) ago

Alpine Range

  • Customer also reviewed:
  • DELIVERY
Service
Product

Service rating : Lisa at Tunbridge Wells showroom was extremely helpful and patient as it was a big decision for me and took some time to make up my mind. She kept in contact with me at every stage of the purchase and I was very impressed with her commitment to the task. I thought the catalogue was very easy to follow but the changing prices and sales are a bit confusing.
Product rating : I like the range very much as it fits into my Victorian house very well but also looks up-to date and would be just as appropriate for a modern property. I amd glad that I ordered another cover for one chair as it gives me greater flexibility.

Read more
No Comment
18 Hour(s) ago

Grosvenor Range

  • Customer also reviewed:
  • Scatters Range
  • DELIVERY
Service
Product

Service rating : I can't thank the manager enough for his expertise and patience in helping me choose the right sofa and fabric for my scheme. Excellent customer service.
Product rating : Whilst liking the sofa I'm not mad keen on the thick, one-sided piped seam down the vertical centre of the sofa as it produces quite a lumpy effect.

Read more
No Comment
19 Hour(s) ago

Ambleside Range

Service
Product

Service rating : First class knowledgeable staff who knew their products
Product rating : Very good actual armchair and as we expected but very bad arm covers that are too skimpy and bad fit to arms. We will complain

No Comment
20 Hour(s) ago

Sunningdale Range

Service
Product

Service rating : Helpful friendly service
Product rating : Met my expectations

No Comment
20 Hour(s) ago

Gloucester Range

  • Customer also reviewed:
  • DELIVERY
Service
Product

Service rating : Experience in the shop was excellent. Sales Assistant was most helpful.
Product rating : Very please with the upholstery. It looked like new.

No Comment
20 Hour(s) ago

Teddington Range

  • Customer also reviewed:
  • Scatters Range
Service
Product
Latest
Service
Product

Service rating : Very polite and left us to it!
Product rating : See below

21-May-2013
Service rating : Love the Teddington range of sofas absolutely dislike the latest material we chose
Product rating : See above

Read more
I am pleased to hear that you are happy with the furniture supplied and the service received from our store. I hope it provides you with many years of comfort and enjoyment. Thank you for taking the time to leave us your feedback.

Kind Regards
Cheryl Croker
Customer Care Multiyork
20 Hour(s) ago

Teddington Range

  • Customer also reviewed:
  • Scatters Range
  • Wentworth Range
  • etc.
Service
Product

Service rating : Very good
Product rating : Very good

Read more
I am sorry to hear of the problems encountered with regards to a technicians visit to your home to fit the covers to your furniture. Booking dates are normally booked and carried out within a reasonable timescale. Unfortunately on this particular occasion our technician was taken ill and alternative arrangements had to be made. Thank you for the patience shown.

Kind Regards
Cheryl Croker
Customer Care Multiyork
20 Hour(s) ago

Suffolk Range

  • Customer also reviewed:
  • DELIVERY
Service
Product

Service rating : Not a full choice of fabric design. As we wish to re cover suite.
Product rating : Seating cushions only for suite. 1 x 3 seater & 1 x 2 seater.

Suite purchased 1989 and still going strong - apart from cushions and now a needto re cover

No Comment
21 Hour(s) ago

Carlton Range

  • Customer also reviewed:
  • DELIVERY
Service
Product

Very helpful staff.

No Comment
22 Hour(s) ago

Jessica Range

Service
Product

The staff in Newbury were exceptionally helpful - their product knowledge and friendly advice helped me to make the right decisions. It is always a pleasure to shop there.

No Comment
22 Hour(s) ago

Long Island Range

Service
Product

The Newbury team are very friendly and keen to ensure that the details for orders are thought through and meet the cutomers requrement

No Comment
22 Hour(s) ago

Lynford Range

  • Customer also reviewed:
  • Wentworth Range
  • DELIVERY
Service
Product

Very good , really helpful,

No Comment