Monarch Airlines Reviews

Consumer ratings of Monarch Airlines

Feedback for www.monarch.co.uk has been compiled from 245403 Customer Reviews

  • Feefo member since
  • 18/11/2013
  • Monarch offers flights to Europe from six UK airports and is committed to providing a quality service, with experienced, professional staff.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.monarch.co.uk
3 Hour(s) ago

Your booking experience

Service
Product
Latest
Service
Product

my family and I take about 4 holidays a year ,and almost always fly with monarch,we like the 23kil bags, and always find the staff from the check in desk to landing at our destination to be friendly and helpful yours sincerely mARY p MCLELLAN

27-Mar-2015
AL WAYS HAD GOOD FLIGHTS STAFF VERY HELPFULL AND FRIENDLY

Read more
No Comment
3 Hour(s) ago

Your booking experience

Service
Product

exceptional!

No Comment
4 Hour(s) ago

Your booking experience

Service
Product

I feel vantage should be governed by how much a member has paid over a twelve month period rather than the number of flights. My wife and I have spent considerably more flying to tenerife than some people that have picking cheep flights to southern Spain. They get all the advantage of gold membership but someone who pays twice as much per amum does not.

Read more
No Comment
4 Hour(s) ago

Your booking experience

Service
Product

There are too many expensive add ons once you deceide to go ahead andf book the flight. Paying for priority check in, prioirty boarding, an allocated seat, bags, meals, etc... It is ridiculous

No Comment
4 Hour(s) ago

Your booking experience

Service
Product

I found it easy to book my flight.

No Comment
4 Hour(s) ago

Your booking experience

Service
Product

Things were good but it is difficult to find things on the page. Log in should not be hidden in a see of words. A list of things would help, rather than having to hunt for it.

No Comment
4 Hour(s) ago

Your booking experience

Service
Product

Service was ok website not that good

No Comment
4 Hour(s) ago

Your booking experience

Service
Product

Not to sure however i thing it good

No Comment
4 Hour(s) ago

Your booking experience

Service
Product

Reliable as on time again, thank you!

No Comment
5 Hour(s) ago

Your booking experience

Service
Product

Few ripped off with excessive fees for baggage, inflight meals and sitting together as a family. This is not a good way to do business and I will attempt to find another more inclusive airline next time

No Comment
5 Hour(s) ago

Your booking experience

Service
Product

Very good experience quick and easy

No Comment
5 Hour(s) ago

Your booking experience

Service
Product

Booking with monarch was a very easy and straight forward experience, as always!

No Comment
5 Hour(s) ago

Your booking experience

Service
Product

Easy to use as always

No Comment
5 Hour(s) ago

Your booking experience

Service
Product

very good every one very helpful

No Comment
6 Hour(s) ago

Your booking experience

Service
Product

Monarch airlines booking process is very good - a delight compared to some!!

No Comment
6 Hour(s) ago

Your booking experience

Service
Product

very helpful, patient staff!

No Comment
6 Hour(s) ago

Your booking experience

Service
Product

I travel between Spain and the UK approximately 3 to 4 times a year and whenever possible I try to fly with Monarch.I have found the airline to be reliable and customer orientated.Their website is easy to negotiate,which is wonderful for a senior citizen like me!The staff have always been friendly and helpful.I only wish that Monarch had flights into Bristol airport which is the other of my 2 UK destinations.

Read more
No Comment
7 Hour(s) ago

Your booking experience

Service
Product

Your Web-Site is very slow and needs to be addressed. Also when you try to book a holiday there is no way you can book your seats at the same time, this has been going on for far to long and needs to long. This is from somebody that has book 22 flights this year!!!!!!!!!!!!!

I assume that I will get a reply.

Read more
No Comment
7 Hour(s) ago

Your booking experience

Service
Product

Easy to book no problems use monarch as often as possible

No Comment
7 Hour(s) ago

Your booking experience

Service
Product

Simple enough process

No Comment
7 Hour(s) ago

Your booking experience

Service
Product

Have not travelled yet but web site was good

No Comment
7 Hour(s) ago

Your booking experience

Service
Product

This rating may be my lack of experience with booking on line. I wanted to book return flights to MAJORCA with both flights at a reasonable time. The only way I could achieve this was by using an airline web site that searches a range of suppliers. As a result I am using Easy Jet and Monarch when I would prefer to use just one. Both airlines have different regulations for hand and hold luggage which
has added to my confusion. Perhaps I should have taken more time in searching before booking?

Read more
No Comment
8 Hour(s) ago

Your booking experience

Service
Product

Good and punctual, but watch the gradual erosion of benefits for frequent flyers.

No Comment
8 Hour(s) ago

Your booking experience

Service
Product

Always good service. Thank goodness you are flying Almeria Manchester again.

No Comment
8 Hour(s) ago

Your booking experience

Service
Product

Clear instructions and easy to follow

No Comment