Monarch Airlines Reviews

Consumer ratings of Monarch Airlines

Feedback for www.monarch.co.uk has been compiled from 433670 Customer Reviews

  • Feefo member since
  • 18/11/2013
  • Monarch offers flights to Europe from five UK airports and is committed to providing a quality service, with experienced, professional staff.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.monarch.co.uk
42 Minute(s) ago

Your booking experience

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Product

Have used Monarch for a long time and always found them helpful and reliable.

1 Hour(s) ago

Your booking experience

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Almost always excellent service from Monarch

2 Hour(s) ago

Your booking experience

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It was OK but at times it said I needed to complete something that I had completed.

2 Hour(s) ago

Your booking experience

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Latest
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Very good.

29-Apr-2016
Keep up the good work

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2 Hour(s) ago

Your booking experience

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found it quite easy and straight forward

2 Hour(s) ago

Your booking experience

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Latest
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Great! Previous problems with multiple payments being taken have been fixed, website very easy to use. Thanks

29-Apr-2016
Customer service brilliant for a budget airline

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3 Hour(s) ago

Your booking experience

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-

3 Hour(s) ago

Your booking experience

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As I have mentioned on more than one occasion in the past, the totally exorbitant cost of paying £50 round trip for a set of golf clubs is unacceptable. Also the hand luggage weight allowance is far too low at 10 kgs and should be increased.

3 Hour(s) ago

Your booking experience

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fast easy and cost effective what else do you need...great job thanks

3 Hour(s) ago

Your booking experience

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Best of the budgets thats why we use you

3 Hour(s) ago

Your booking experience

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Excellent as usual..been abroad for past 5-7 years..with Monarch thro BIrmingham..no probs.know our way round

3 Hour(s) ago

Your booking experience

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Wasn't happy with the booking procedure as it seemed to be insistent. That we paid for seats when we hadn't wanted to reserve any specifically I t was confusing

3 Hour(s) ago

Your booking experience

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goog

4 Hour(s) ago

Your booking experience

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Easy booking system.
Clear information

4 Hour(s) ago

Your booking experience

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My booking experience this time was very disappointing! I went through the booking process even to the point of payment. After I submitted my card details and pressed enter to confirm payment an error message flashed onto the screen. I had to completely start the booking process again only to find the cost of the flights had miraculously increased from £135.87 to £157.87! I am very annoyed and unhappy that the price was hiked up in the space of the time it took me to re-enter all the details! I'm totally not impressed at all, and it is hardly a trustworthy manner to conduct business! I hope my feedback is noted, and relayed to Monarch and thank you for the opportunity of letting me air my grievance. B Hawley-Green.

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4 Hour(s) ago

Your booking experience

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Website easy to manoever - thats why I keep using Monarch!

4 Hour(s) ago

Your booking experience

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website is easy to use and very user friendly

4 Hour(s) ago

Your booking experience

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always enjoy my flights with Monarch

4 Hour(s) ago

Your booking experience

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Much better than Ryanair's. Still, room for improvement. At the end of a search it is not clear how to edit the search parameters.

4 Hour(s) ago

Your booking experience

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Latest
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Very good website, easy to use. Prices are not to bad!

29-Apr-2016
I will commenter after flight

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4 Hour(s) ago

Your booking experience

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Booking experience very satisfactory.

4 Hour(s) ago

Your booking experience

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Although the prices are good for the actual flight. Annoyed that you can not book-in on line without having to pay extra for seats! Think the airline are very mis-leading.

4 Hour(s) ago

Your booking experience

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We missed our flight with Jet2, so we're able to purchase flights through yourselves. The gent on the desk was absolutely amazing in our hour of need, got everything sorted, and was a pleasure to deal with. Made our nightmare a lot more bearable.

4 Hour(s) ago

Your booking experience

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Easy site to book on.

4 Hour(s) ago

Your booking experience

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I had a slight problem booking reserved sears2