Monarch Airlines Reviews

Consumer ratings of Monarch Airlines

Feedback for www.monarch.co.uk has been compiled from 504119 Customer Reviews

  • Feefo member since
  • 18/11/2013
  • Monarch offers flights to Europe from five UK airports and is committed to providing a quality service, with experienced, professional staff.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.monarch.co.uk
1 Hour(s) ago

Your booking experience

Service
Product

Plenty of leg room, comfortable flight, would always opt monarch if price right

1 Hour(s) ago

Your booking experience

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Very happy to supply BUT I will need payment

2 Hour(s) ago

Your booking experience

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The overall experience was really good and enjoyable. Despite almost having lost my flight the staff were really kind during flight and helpful. I bought a return ticket so I'm looking forward to fly again with this company.

4 Hour(s) ago

Your booking experience

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Product

Seats were just rediculous! Park benches spring to mind. I'm 6ft 4 and the seat didn't support my neck at all, my head hung over the back of the seat. Also my knees were tucked up so I had sever cramp for the majority of the journey. Staff were great, journey went smoothly, just the seats really!! Shame as everything else was great

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5 Hour(s) ago

Your booking experience

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Product

Most uncomfortable seats I've ever sat on!! Apart from the back ache caused very pleasant staff.

6 Hour(s) ago

Your booking experience

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Product

Very good service

6 Hour(s) ago

Your booking experience

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Very good .

8 Hour(s) ago

Your booking experience

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Excellent so far

9 Hour(s) ago

Your booking experience

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nice and easy to use

9 Hour(s) ago

Your booking experience

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always pleased with the service.

10 Hour(s) ago

Your booking experience

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Good staff and comfortable seats

10 Hour(s) ago

Your booking experience

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No problems so far

12 Hour(s) ago

Your booking experience

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Good reliable carrier but expensive baggage cost more than flights.

12 Hour(s) ago

Your booking experience

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Had to phone about a few things and the staff are very good and helpful advice was easy to understand

13 Hour(s) ago

Your booking experience

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Great prices. Website easy to use. Always search Monarch first before any other airline. Never had any problems.

13 Hour(s) ago

Your booking experience

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Dear Monarch,

my mother recently travelled to Gibraltar with Monarch. During the course of this trip with my grandmother and a friend of the family we needed to cut short the trip to a medical emergency.

As such, we needed to change the dates of one of the flights. We are unable to manage this booking and change the departure date on a flexible flight either one line or by phone. As such had to book a new one-way ticket for £178. I was stunned to say the least that it was not possible to manage the dates on a flexible flight.

Perhaps, a refund would be a kind gesture.

I look forward to hearing from you.

Best wishes,
Joe Lockwood

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13 Hour(s) ago

Your booking experience

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Product

I tried to book online andthat was not good so I phoned them and the girl I spoke to dealt with it all for me to my satisfaction.

13 Hour(s) ago

Your booking experience

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I have always found Monarch to be a great family airline and the staff are always helpful and nice to deal with

14 Hour(s) ago

Your booking experience

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All fine and straight forward

14 Hour(s) ago

Your booking experience

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Extremely helpful and efficient

15 Hour(s) ago

Your booking experience

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Very efficient and easy..

15 Hour(s) ago

Your booking experience

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Web site easy to navigate. I always go for the "essentials" package which saves having to calculate additional costs for cases/e-books seats etc.Used monarch for many years for flights to Tenerife and never been let down

15 Hour(s) ago

Your booking experience

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Found the cheaper seats very comfortable. Ample off room. And staff were very friendly.

15 Hour(s) ago

Your booking experience

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Simple and easy. Great to be able to book a return ticket flying in to one airport n flying out of another.

15 Hour(s) ago

Your booking experience

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Latest
Service
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Everything was as I expected from monarch

24-Sep-2016
Flight on time and arrival on time.
On board service was good. Except no selling of alcohol

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