Monarch offers flights to Europe from five UK airports and is committed to providing a quality service, with experienced, professional staff.
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Was done on-line with no issues
Excellent. Wanted to check in online without paying.
Website easy to navigate. Have never flown with Monarch so looking forward to it being a positive experience.
Very reliable, good check-in service, but could be improved with mobile check-in to go paperless.
All easy to do
i always choose Monarch and am pleased with the service
Not happy I accidently clicked for a bag for the return journey from Alicante this year and i didn't require it. It has been charged and I didn't notice until after, Grrrrr..
I was impressed at the quick response on answering my request on the phone and the helpfulness she gave on my booking.
Easy to use, even when using Tesco voucher deal, long may it last!
Website simple and quick to use
Whilst overall the experience has been good on board I do find the seats to be slightly uncomfortable but realise that you are rolling out new seats throughout the fleet.
Fantastic service very helpful
Thank you for sorting my problem
Have always enjoyed good service from Monarch, seem very professional. Website easy to use and no hidden extras that are not clear to see. Thanks.
Ordering a flight should be more straight-forward, and should not be full of adverts for renting cars or other optional, not needed items.
Booking website easy to use with no hidden extras.
Always polite and not" over the top "with everything , I travel to see my son, and he me, we always use Monarch in preference , we could go to Malaga cheaper but choose not to -in fact I,m travelling back from Malaga ,because of the llater departure time this year, but I still chose Monarch !@doesn't that say it all?
The booking process is quite easy but getting a reply to a question takes forever
Good service but it would be better if there was more choice on flight times
Very easy to use
the website was fine, but it is outrageous that they charge you to check in online and choose a seat. There is no option of taking a free seat unless you check in at the airport.
Excellent service. However, I really don't agree about having to pay for the check in online. It must be free.
usually good on time keeping
the booking online was easy to follow and was very quick.
simple instructions just tick what you require
We had no problems in booking on line our flights with Monarch. Thank you very much.
fLOWN 5 TIMES WITH MONARCH ALL GOOD BUT HAD A VERY BAD EXPERIENCE BOOKING MY NEXT FLIGHTS ON THE 24TH JULY 3 PEOPLE WE BOOKED FLIGHTS CONFIRMED PRICE AGENT STARTED BOOKING AND IN 2 MINUTES PRICE ROSE BY 150POUNDS !! I PANICKED AND BOOKED BUT HAVE NOW DISCOVERED I COULD HAVE GOT CHEAPER ONCE THE 150 POUNDS HAD BEEN ADDED AT THE ORIGINAL PRICE THEY WHERE THE CHEAPEST I DID NOT THINK THAT WAS LEGAL AS WE HAD CONFIRMED AND WHERE BOOKING THE FLIGHTS I WOULD LIKE A REPLY TO THIS FROM MONARCH I DO NOT HAVE MY REF NUMBER HERE IN SPAIN ,BUT GIMENEZ 3 PEOPLE 24 JULY/18TH AUG