Monarch Airlines Reviews

Consumer ratings of Monarch Airlines

Feedback for www.monarch.co.uk has been compiled from 187102 Customer Reviews

  • Feefo member since
  • 18/11/2013
  • Monarch offers flights to Europe from six UK airports and is committed to providing a quality service, with experienced, professional staff.

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.monarch.co.uk
4 Minute(s) ago

Your booking experience

Service
Product

The booking process was easy to follow and did not take too long

No Comment
9 Minute(s) ago

Your booking experience

Service
Product

Booking experience was good; disappointing that there is no "speedy check-in/boarding" facility in Faro. I like the running total cost process.

No Comment
16 Minute(s) ago

Your booking experience

Service
Product

I found the system easy and efficient to use and the bookings were done in a very short space of time.

No Comment
20 Minute(s) ago

Your booking experience

Service
Product

Very easy to book on-line. Not used Monarch for a few years so I will see what their service is like.

No Comment
21 Minute(s) ago

Your booking experience

Service
Product

Easy to use website, stress free booking service

No Comment
22 Minute(s) ago

Your booking experience

Service
Product

Always good service and helpful staff

No Comment
35 Minute(s) ago

Your booking experience

Service
Product

Quick, easy and easily understandable

No Comment
42 Minute(s) ago

Your booking experience

Service
Product

Excellent as usual...

No Comment
56 Minute(s) ago

Your booking experience

Service
Product

I like monarch and always have. If they became ore flexible with their flights to and from Palma I would use them more often. I am an easyjetokys customer and will happily switch to monarch should their flights become more frequent and they had a similar customer loyalty card thing. Please open up more uk/pmi flights!

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No Comment
1 Hour(s) ago

Your booking experience

Service
Product

very easy to book flights

No Comment
1 Hour(s) ago

Your booking experience

Service
Product

Booking online was accessible. However, meals could be included rather than an additional rather than left until booking is complete. That way passengers have the option to opt out of a meal or include the meal in their ticket.

No Comment
1 Hour(s) ago

Your booking experience

Service
Product

Easy

No Comment
1 Hour(s) ago

Your booking experience

Service
Product

Been using Monarch for the past 6 years travelling to the UK for Christmas, from booking my flight to my arrival in the UK everything is straightforward, finely tuned and runs smoothly and in order without any hindrances whatsoever. The inflight meal is quite decent and the attendants polite and efficient. The whole experience is simple and comfortable almost giving it a sense of routine and that of a local intercity commute.

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No Comment
1 Hour(s) ago

Your booking experience

Service
Product

I travel to Portugal regularly and when possible always use Monarch.
Easy to use website always on time and pleasant staff.

No Comment
1 Hour(s) ago

Your booking experience

Service
Product

Excellent prices and finally beat the price of other airlines

No Comment
1 Hour(s) ago

Your booking experience

Service
Product

One of the easiest sites to use

No Comment
3 Hour(s) ago

Your booking experience

Service
Product

I'm familiar with the website so find it easy to use. There are however too many stages for potential add-ons, making the process more time consuming than it needs to be.

No Comment
3 Hour(s) ago

Your booking experience

Service
Product

Great service! Easy to use site! Would definately recommend Monarch to anyone. Keep up the good work!!

No Comment
3 Hour(s) ago

Your booking experience

Service
Product

Quick and easy booking

No Comment
3 Hour(s) ago

Your booking experience

Service
Product

My rating is because your website took me right through to entering my debit card details, then crashed with an error. I didn't know whether you'd took my payment or not! I then spent about half an hour trying to go through it all again...same thing happened !!!! I gave up & tried successfully the following day.

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No Comment
4 Hour(s) ago

Your booking experience

Service
Product

Fantastic website, good to understand.

No Comment
7 Hour(s) ago

Your booking experience

Service
Product

Quick, & easy to purchase.

No Comment
9 Hour(s) ago

Your booking experience

Service
Product

great airline well pleased with service

No Comment
9 Hour(s) ago

Your booking experience

Service
Product

I needed a return ticket to Tenerife, the only return proposed was to arrive back at Gatwick at 0h40
I then booked 2 single tickets one from Gatwick to Tenerife and another one from Tenerife to Gatwick so I can choose the time for my return which suited me best
Why was I not given the choice of differents times to come back when I book in one go the return ticket??

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No Comment
9 Hour(s) ago

Your booking experience

Service
Product
Latest
Service
Product

Very good

25-Nov-2014
Very good

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No Comment