Monarch Airlines Reviews

Consumer ratings of Monarch Airlines

Feedback for www.monarch.co.uk has been compiled from 310948 Customer Reviews

  • Feefo member since
  • 18/11/2013
  • Monarch offers flights to Europe from five UK airports and is committed to providing a quality service, with experienced, professional staff.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.monarch.co.uk
9 Minute(s) ago

Your booking experience

Service
Product

It was a little confusing because I had to work in Euros although my booking was made in the U.K. Couldn't reserve the rear seats of the plane.

15 Minute(s) ago

Your booking experience

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Always good value for money

25 Minute(s) ago

Your booking experience

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would deal with again

36 Minute(s) ago

Your booking experience

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Product

I had trouble booking on the internet for my package deal including flights with Monarch so had to get an Expedia person to do it for me. That is probably not the fault of Monarch.

38 Minute(s) ago

Your booking experience

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Product

Great ! Have been regular with Monarch for a few years. Easy to log in to account and navigate website. Booked with no issues. Nice people ,friendly aircraft crew.

47 Minute(s) ago

Your booking experience

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always use Monarch and always will , theres an amazing lady in lost baggage in the company headquarters called Debbie Weaver has helped us many times

1 Hour(s) ago

Your booking experience

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Product

Very easy

1 Hour(s) ago

Your booking experience

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Product

I didn't receive a confirmation e-mail of my booking until about 15 minutes after I booked it. So I had a minor panic thinking it hadn't gone through. I don't recall at any point in the transaction being asked to register the account either.

1 Hour(s) ago

Your booking experience

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Quick and efficient. Very satisfied thank you

1 Hour(s) ago

Your booking experience

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Product

Nice staff!

1 Hour(s) ago

Your booking experience

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Easy to use but would love an option to check multiple departure airport cost for ease of comparison

1 Hour(s) ago

Your booking experience

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Don't like the mobile app.

2 Hour(s) ago

Your booking experience

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Always very happy with the service

2 Hour(s) ago

Your booking experience

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Always use this airline excellent service and value for money.

3 Hour(s) ago

Your booking experience

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EASY ENOUGH TO USE. THANKS.

4 Hour(s) ago

Your booking experience

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Product

Have booked 13th of Aug instead of 11th can u help . . If so then monarch will be defiantly better than Ryan air. . Have flown with u many times in the future so here's hoping

4 Hour(s) ago

Your booking experience

Service
Product

I haven't received my booking number and fly back to Barcelona from Manchester on Sunday. Please urgently send.

4 Hour(s) ago

Your booking experience

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Great service

5 Hour(s) ago

Your booking experience

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Always been satisfied, travel frequently

5 Hour(s) ago

Your booking experience

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.....

5 Hour(s) ago

Your booking experience

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The booking was straight forward thank you.

5 Hour(s) ago

Your booking experience

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unfortunately i have deleted my booking confirmation & i need it resending could you arrange this please? *personal info removed by Feefo* HELP!!!!

5 Hour(s) ago

Your booking experience

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Product

When searching for holidays, the site gave you the option to add extra features to search on, but then ignored them when presenting the results back, giving a false indication of price. This could lead to people booking a holiday thinking it contained all the features they had searched on, yet it contained none of them.

Also it did not let you do flexible date searches for holidays, only flights.

Read more
5 Hour(s) ago

Your booking experience

Service
Product

Immediately after making the reservation I realized I had made a mistake and booked a day too early. I immediately tried to change the date but the only option was to pay an additional change fee. The time period was less than 5 minutes. Bad customer service, will look elsewhere next time.

5 Hour(s) ago

Your booking experience

Service
Product

VERY HELPFUL CUSTOMER SERVICE