Monarch offers flights to Europe from six UK airports and is committed to providing a quality service, with experienced, professional staff.
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my family and I take about 4 holidays a year ,and almost always fly with monarch,we like the 23kil bags, and always find the staff from the check in desk to landing at our destination to be friendly and helpful yours sincerely mARY p MCLELLAN27-Mar-2015AL WAYS HAD GOOD FLIGHTS STAFF VERY HELPFULL AND FRIENDLY
I feel vantage should be governed by how much a member has paid over a twelve month period rather than the number of flights. My wife and I have spent considerably more flying to tenerife than some people that have picking cheep flights to southern Spain. They get all the advantage of gold membership but someone who pays twice as much per amum does not.
There are too many expensive add ons once you deceide to go ahead andf book the flight. Paying for priority check in, prioirty boarding, an allocated seat, bags, meals, etc... It is ridiculous
I found it easy to book my flight.
Things were good but it is difficult to find things on the page. Log in should not be hidden in a see of words. A list of things would help, rather than having to hunt for it.
Service was ok website not that good
Not to sure however i thing it good
Reliable as on time again, thank you!
Few ripped off with excessive fees for baggage, inflight meals and sitting together as a family. This is not a good way to do business and I will attempt to find another more inclusive airline next time
Very good experience quick and easy
Booking with monarch was a very easy and straight forward experience, as always!
Easy to use as always
very good every one very helpful
Monarch airlines booking process is very good - a delight compared to some!!
very helpful, patient staff!
I travel between Spain and the UK approximately 3 to 4 times a year and whenever possible I try to fly with Monarch.I have found the airline to be reliable and customer orientated.Their website is easy to negotiate,which is wonderful for a senior citizen like me!The staff have always been friendly and helpful.I only wish that Monarch had flights into Bristol airport which is the other of my 2 UK destinations.
Your Web-Site is very slow and needs to be addressed. Also when you try to book a holiday there is no way you can book your seats at the same time, this has been going on for far to long and needs to long. This is from somebody that has book 22 flights this year!!!!!!!!!!!!!
I assume that I will get a reply.
Easy to book no problems use monarch as often as possible
Simple enough process
Have not travelled yet but web site was good
This rating may be my lack of experience with booking on line. I wanted to book return flights to MAJORCA with both flights at a reasonable time. The only way I could achieve this was by using an airline web site that searches a range of suppliers. As a result I am using Easy Jet and Monarch when I would prefer to use just one. Both airlines have different regulations for hand and hold luggage which
has added to my confusion. Perhaps I should have taken more time in searching before booking?
Good and punctual, but watch the gradual erosion of benefits for frequent flyers.
Always good service. Thank goodness you are flying Almeria Manchester again.
Clear instructions and easy to follow