Monarch Airlines Reviews

Consumer ratings of Monarch Airlines

Feedback for www.monarch.co.uk has been compiled from 446234 Customer Reviews

  • Feefo member since
  • 18/11/2013
  • Monarch offers flights to Europe from five UK airports and is committed to providing a quality service, with experienced, professional staff.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.monarch.co.uk
1 Hour(s) ago

Your booking experience

Service
Product

Very pleased

1 Hour(s) ago

Your booking experience

Service
Product

Good

2 Hour(s) ago

Your booking experience

Service
Product

very comfortable flight service very good

2 Hour(s) ago

Your booking experience

Service
Product

Simple, stright forward, and a pleasure to use

2 Hour(s) ago

Your booking experience

Service
Product

Palma to Manchester flight departure delayed by 30 mins without explanation (Poor customer relationship !!) Otherwise good professional service from the company and its in-flight staff

3 Hour(s) ago

Your booking experience

Service
Product

Excellent web page, clear concise information enabling one to book flights quickly also to get good fare information all set out clearly.

3 Hour(s) ago

Your booking experience

Service
Product
Latest
Service
Product

Overall booking easy but site would benefit for i,prove nets of drop down menus .Dates are difficult to find .The big advantage is that it is clear about inflight extras

26-May-2016
If you want feed back please do not tell me what I should do

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3 Hour(s) ago

Your booking experience

Service
Product

I've never had to book a flight only break. Your website appeared to offer me a return flight to Tenerife south for £140. Normally when you book a flight you would be allocated a seat( I can't imagine standing up for the whole journey) so when then I have to choose a seat and then have to pay £19 it didn't go down well.

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3 Hour(s) ago

Your booking experience

Service
Product

Will know better on my return

3 Hour(s) ago

Your booking experience

Service
Product

Very efficient

3 Hour(s) ago

Your booking experience

Service
Product

I had to call your customer services for a mistake I had made , I spoke to a very helpful man who was extremely polite & resolved my problem instantly .

3 Hour(s) ago

Your booking experience

Service
Product

always had good flights, on time etc, good airline to fly with

4 Hour(s) ago

Your booking experience

Service
Product

Easy to book & easy to use the website

4 Hour(s) ago

Your booking experience

Service
Product

Very quick and easy to book flight on internet

5 Hour(s) ago

Your booking experience

Service
Product

The website was a little confusing as unsure what baggage allowance was available if you booked a flight only. Essential passage was £30 each way, however no easy way to find how much it would cost if require to book in hold baggage rather than the essential package. By searching afterwards think I could have saved myself £120.

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5 Hour(s) ago

Your booking experience

Service
Product

Hi it's the first time I've booked with monarch booking simple looking
Forward to my first flight with this airline

5 Hour(s) ago

Your booking experience

Service
Product

Quick and easy site to book on.

5 Hour(s) ago

Your booking experience

Service
Product

My only wish is that when we look at a flight, Monarch would stop telling us how many people have booked this in the last 24 hours. It adds nothing and becomes annoying

5 Hour(s) ago

Your booking experience

Service
Product

Fast simple process to follow, good links on the page.

5 Hour(s) ago

Your booking experience

Service
Product

My plans have changed and I need to cancel my flight but there is a strictly no refunds policy so now I've lost the money. Worst airline ever

5 Hour(s) ago

Your booking experience

Service
Product

Excellent

6 Hour(s) ago

Your booking experience

Service
Product

Always use Monarch and online booking easy to follow.

6 Hour(s) ago

Your booking experience

Service
Product

All the crew were lovely I really enjoyed my flight!

6 Hour(s) ago

Your booking experience

Service
Product

Booking process easy and straightforward. Prices very competitive.

6 Hour(s) ago

Your booking experience

Service
Product

Easy user friendly site. Long may you fly to Lisbon from Birmingham!