Monarch offers flights to Europe from six UK airports and is committed to providing a quality service, with experienced, professional staff.
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I have not tested yet
competitive prices, helpful call centre staff
I booked my trip to Spain with my daughters, after that I booked my return alone, as the girls will be in Spain for a while. This is the reason I could not book both tickets at the same time. Thought the process of my first booking I was given a discount code to use if I bought my return with Monarch, but it never could be redeemed. Is it misleading advertising?
On line booking simple and staightforward, never any problems very good all round, kind regards JKK
Completely hassle free. Nice plane with plenty of leg room.
I booked with you guys and when I checked for the tickets it said £107 so I booked my ticket then had to pay for suitcases, which was fine, once I confirmed the booking to make the payment I was charged to pay by card and I was also charged for a booking fee, so in total tickets didn't turn out as cheap as it was ment too, and I had to pay in order for me to book my ticket and in order for me to pay by card. I don't think this is very fair even though I paid it I think it should be made clear to people that all these fees are going to be applied.
I had no problems with any aspect of the flight. The only bugbear with Monarch is that you have to select and pay for a seat to do online check in. Not really useful if travelling alone with hand luggage only. Other airlines do not do this. Please reconsider the online check in process as it seems they are making more money than is necessary.
Identifying the cheapest fare in the calendar is easy ,and the instant display in the price panel useful. We find all the extras (choosing seats etc) resistible, BUT would pay more, eg 15 GBP, for re-instatement of flights to Jerez.
My first flight on Monarch. Excellent. One outstanding difference with your opposition. It is all much more relaxed, particularly pre boarding. Makes a big difference.
The proviso is that the staff and organisation cannot be relaxed as well !.
Always easy to book. That's why we keep coming back.
Easy to follow booking,flown with monarch airlines before.
easy to book, right and useful information shown during the process.
A very user friendly site :-)
I needed assistance for my flight and I have been impressed with the service received, the courtesy and professional handling for my booking and the handling of the assistance received were really exceptional and I can only recommend it.
Would appreciate if passengers could be served free of cost cold anand hot drinks
Good service .24-Jul-2014Good value and service
Handled very well by a very personable young lady.
A pleasure to deal with you.
We would have preferred to have booked the return leg with Monarch, but you did not have the later flight that we required.
We will use you again as long as the cabin service is as good!
it was great really easy to book pay and check all details online, i can check what my status is with my booking and everything amazing service thank you.
Seats seemed quite close together (not a lot of space for legs)
Relatively easy to book on line.
I was charged over 500 pounds by Monarch for flights that should have been under 300 pounds for both myself & my husband. The most shocking part was that I booked my flights through Expedia & had already paid for my entire trip, flights & hotels at 800 pounds so I was appalled to see an unauthorised charge from Monarch for over 500 pounds without their permission. I had to call my credit card company & file a fraud charge against Monarch for illegally charging my card without my permission & for almost double the amount. I would have cancelled my flight but it is not refundable but I will not be flying with them again after this upcoming holiday.
I can not fault the company in any way.
The plane was late but we got to our destination we got txt message up date when the France air stroke was on
Very easy and simple booking