McCarthy Cars Reviews

Consumer ratings of McCarthy Cars

Feedback for www.mccarthycars.co.uk has been compiled from301 Customer Reviews

  • Feefo member since
  • 30/07/2010
  • McCarthy Cars (UK) Ltd started as a husband and wife team in the 1970's, as the business grew and times changed they later enlisted the manpower, creativity and vision of their three sons,who now manage both the two Croydon sites as well as the Clapham branch. The professional standards of the McCarthy's have been consistent throughout the years. This inturn has been a major contributing factor to the longevity of the business even in economical downfalls, as they continue to offer great cars, at great value,with great services; that is the McCarthy Promise.

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Reviews

DateProductRatingCustomer ReviewReply from www.mccarthycars.co.uk
17-May

Land Rover Freelander

Service
Product

Service rating : First Class service from start to finish.
Product rating : Presented in excellent order.

No Comment
16-May

Rover Streetwise

Service
Product

top notc

No Comment
16-May

Ford Galaxy

Service
Product

excellent service and a very good company

No Comment
14-May

Mercedes C200

Service
Product

Service rating : Terry was excellent. Gave me time to study the car at a leisurely pace and undertake a test drive. There were a few minor cosmetics which Terry said he would attend to and he did. One week after dropping off the cheque Terry called to say the car was ready and I picked it up a couple of hours later. The experience with McCarthy cars was painlesss and enjoyable. My wife's car needs upgrading soon and have a guess where I'm going to look first!
Product rating : Almost in brand new condition. Really pleased.

Read more
No Comment
30-Apr-2013

Nissan Pumfrey

Service
Product

Service rating : I traveled from Scotland to buy this car found on web site. contacted Terry and he gave me a great description of vehical, and found the car as was described, excellent, first class for year.
Product rating : After travelling to London from west cost of Scotland as could not find a car in the condition I was looking for up here in price range. When I saw the car had no hesitation in buying it there and then. They organised everthing for me MOT. drive away Ins. Made my journey back to Scotland 600 miles, stoppted at my cousin in Clacton,he thought it was fantastic. Drove to north yorkshire and stoppted at my daughters, she said, Gorgeous. and finally home, my wife and two sons said it looked just as new and loved it, as i do. Would recommend McCarthy Cars.First class service. First class car, Love it.

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No Comment
30-Apr-2013

Land Rover Freelander

Service
Product

Service rating : Warm and welcoming, and efficient. Vehicle presented to an exceptionally high standard.
Product rating : No height adjustment for driver's seat. Gear-lever a tad short. Otherwise, absolutely delighted with it [after six hours !!]

No Comment
30-Apr-2013

Audi Q7

Service
Product

Great service, very impressed.

No Comment
23-Apr-2013

Fiat 500 Abarth

Service
Product

Service rating : Great service.
Product rating : Good car, fun to drive.

No Comment
22-Apr-2013

Peugeot 207

Service
Product

Service rating : Great fast service , thank you
Product rating : It was what I purchased and a good recommendation by the garage

No Comment
10-Apr-2013

Fiat Panda

Service
Product

Service rating : Service is excellent.
Product rating : The car is excellent. The wife loves it. Thank you very much for the fantastic service. And looking to buy the 500 Abath in the future.

No Comment
04-Apr-2013

BMW 330 Ci

Service
Product

Friendly and polite service. Professional approach and very helpful regarding the transaction process.

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Thank you for your nice comments.

The handbook has been ordered for you and will be with you shortly

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Many Thanks

James McCarthy
General Manager
McCarthy Cars
01-Apr-2013

Volvo V50

Service
Product

Service was very professional and polite.

Read more
Lynne

Thank you for your comments.

I am sure that the Volvo V50 will give you many years of great service.

Remember that we also carry out Fixed Price Servicing and MOT's when you need them.

If you have any questions, please feel free to call us on 020 8688 8086 or email sales@mccarthycars.co.uk

James McCarthy
McCarthy Cars
28-Mar-2013

Vauxhall Zafira

Service
Product

Service rating : Better communication as had to make various calls to get responses as no one was getting back to me
Product rating : Car was OK for 2 months until got fault where fumes from engine getting into vehicle currently arguing through with RAC & Halfords Autocentres

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Thank you for your comments.

I have taken on board your comments and will ensure that we improve in these areas

With regard to the fumes, please call Wendy, our After Sales Manager on 02087744786 or by email aftersales@mccarthycars.co.uk and she will deal with the RAC Warranty Claim for you.

If you have any other comments or wish to speak to me directly I can be reached on 020 8688 8086 or 07966 248 547 or by email james.mccarthy@mccarthycars.co.uk

Regards

James McCarthy
General Manager
McCarthy Cars
25-Mar-2013

Mercedes S320

Service
Product

Service rating : very helpful, friendly and efficient.
Product rating : a very clean and good example. a good honest car which was well presented, both inside and out with low mileage for year. i drive it with a smile on my face.

Read more
John,

That is what we like to hear. It's great knowing that you are enjoying driving your new car.

If you need any assistance or advice with anything, please feel free to call us on 02086888086 or email sales@mccarthycars.co.uk

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Thanks

James McCarthy
General Manager
McCarthy Cars
23-Mar-2013

Volkswagen Touareg

Service
Product

I felt that Mc Carthy cars were very welcoming, they provided a very good service and were more than happy to help.
They answered all our questions and provided us with a very nice car.
Would definately buy from them again.

Read more
Dawn,

Thank you for the great comments, I will pass them onto Jim and Terry.

If you have any questions or need any help or advice please feel free to call us on 020 8688 8086 or just email us, sales@mccarthycars.co.uk

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Thanks

James McCarthy
General Manager
McCarthy Cars
22-Mar-2013

Land Rover Freelander

Service
Product

Service rating : First class service and attention to detail
Product rating : All working correctly and very pleased with it

Read more
Dave,

Thanks for your review. I am pleased that you are happy with the level of service you received and our attention to detail.

If you have any questions please feel free to call us on 020 8688 8086 or email us sales@mccarthycars.co.uk

James McCarthy
General Manager
McCarthy Cars
22-Mar-2013

Mercedes ML320

Service
Product

Service rating : thk u.
Product rating : thk u.

Read more
David

There is no need to thank us. It is what we are here for.

We aim to give every customer an excellent experience and make purchasing a car as enjoyable and stress free as possible.

Backed up by the most comprehensive after sales service found anywhere.

If you do need anything, please do not hesitate to call us on 020 8688 8086 or email sales@mccarthycars.co.uk

Regards

James McCarthy
General Manager
McCarthy Cars
20-Mar-2013

Nissan Micra

Service
Product

Service rating : Richard has been extremely helpful & courteous. I didn't feel rushed into making a decision and I'm very happy with the choice of car. I wouldn't hesitate
to recommend McCarthy Cars to friends and family. Thank-you.
Product rating : The Nissan Micra is an excellent choice for my requirements. I had a smooth
drive home. As I need to travel up to the Midlands quite often, I feel sure that
the Nissan Micra will prove to be extremely economical and safe on the Motorway.

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Thank you for your comments and review of McCarthy Cars.

I am pleased that you did not feel pressurised or pushed into a vehicle that did not suit you. And that Richard gave you good advice and assisted you in choosing a vehicle that is right for you and your needs.

We strongly feel that our role is to advise and assist, not to sell. We leave our cars to do the selling.

If you need anything, feel free to call Richard on 02077337395 or email him, richard@mccarthycars.co.uk

Also remember that we do great deals on Servicing and MOT's

Regards

James McCarthy
General Manager
McCarthy Cars
18-Mar-2013

Volvo V50

Service
Product

Service rating : This was the first time I used mcarthy cars. For me I new exactly the car I wanted and when I saw it online I went straight down to test drive it. The car was ready for me to take out and the staff were freindly. It was more expensive than others I had looked at but the condition the car was in and the efficient service I got made up for the extra cost. The whole sale ran very smoothly and I felt confident in the service I was provided. I would definately recommend to anyone who is looking to buy a quality used car. Jonathan Harris .
Product rating : Great car. It feels like I've bought it from new.

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Thanks for your comments. The Volvo V50 you purchased is a great car and an ideal sized prestige estate car.

You will be pleased to know that your Rover 25 has gone to a young lady who is learning to drive.

If you need anything, just give us a call on 020 8688 8086 or email us sales@mccarthycars.co.uk

James McCarthy
General Manager
McCarthy Cars
18-Mar-2013

Volvo S60

Service
Product

Service rating : Very helpful, attentive staff. Terry was great to deal with, not pushy or insistent. Atmosphere was relaxed.
Product rating : So far, a very nice car. Everything works as it should, feels both solid and good quality. Valetted when we collected it, with half a tank of diesel. The engine is great too!

Read more


Thank you for your comments.

I will pass them onto Terry.

We aim for every car to be valeted before you collect, it's upto you to keep in in that great condition.

I am glad that you didn't feel pressured or that we were too pushy.

We prefer to undersell and let our cars do the talking. Remember, next year, you can come to us for a fixed price service and MOT.
Just give us a call.

If you need anything else, we are just a call away on 020 8688 8086 or email sales@mccarthycars.co.uk

James McCarthy
General Manager
McCarthy Cars
18-Mar-2013

Fiat 500

Service
Product

Service rating : Excellent
Product rating : Excellent service very happy with car thanks would recommend

Read more
Neville,

2 Cars in 2 months, that is a lot even for you!!

I am sure that your daughter will be pleased with the Fiat 500.

Hope to see you soon

Regards

James McCarthy
General Manager
McCarthy Cars
12-Mar-2013

Volvo

Service
Product
Latest
Service
Product

Service rating : attentive and courteous
Product rating : less cabin/rear leg room than my old 1999 s80. car well presented and missing log book posted to me from Mc Carthy cars.

12-Mar-2013
good range from small economy to luxury

Read more
Stephen,
I hope you are finding the new Volvo S80 as good as your old one.

I know that there a lots of gadgets and buttons, but I am sure you will soon get used to it now that you have the handbook.

I am sure that it will prove to be just as reliable and last as long if not longer.

f you need anything else, we are just a call away on 020 8688 8086 or email sales@mccarthycars.co.uk.

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Regards

James McCarthy
General Manager
McCarthy Cars
12-Mar-2013

Jeep Grand Cherokee

Service
Product

Service rating : Rob and Dom were a pleasure to deal with and made the often stressful experience of part exchanging a car as simple and enjoyable as possible. I am happy that I recieved a very fair deal and am also impressed with their after sales service and communication. Many thanks to McCarthy cars
Product rating : Its early days yet but, so far, I am very happy with my new Jeep Grand Cherokee and look forward to getting a lot of use from it in the future

Read more
Damian

Thank for your comments, I have passed them onto Rob and Dom.

You have experienced exactly the level of service that we try to give to everyone.

If you have any questions, feel free to call Rob or Dom on 020 8680 9460.

Many Thanks

James McCarthy
General Manager
McCarthy Cars
10-Mar-2013

Mercedes E220

Service
Product

Service rating : Well done!
Product rating : A great car!

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Charles,

I am sure that you are enjoying the Mercedes E-Class, I wonder if you will do another 250,000 Miles in this car!!

Remember that we are only a phone call away if you need anything and we look forward to seeing you next year for your service and MOT.

Just call us on 02087744786 when you want us to book you in.

Talk soon

James McCarthy
General Manager
McCarthy Cars
06-Mar-2013

Toyota Avensis

Service
Product

Service rating : All the guys we met at McCarthy were helpful and friendly. They made the whole car buying experience a pleasure - we felt they went above and beyond - fitting four new tyres and front bumper without being asked.
Product rating : Does exactly what it says on the tin - comfort, and looks gorgeous, with great mpg!

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Rob,

I'm glad that you are pleased with the Avensis.

I know it will give you years of great service.

Hopefully see you when you want to change it.

Regards

James McCarthy
General Manager
McCarthy Cars