McCarthy Cars Reviews

Consumer ratings of McCarthy Cars

Feedback for www.mccarthycars.co.uk has been compiled from301 Customer Reviews

  • Feefo member since
  • 30/07/2010
  • McCarthy Cars (UK) Ltd started as a husband and wife team in the 1970's, as the business grew and times changed they later enlisted the manpower, creativity and vision of their three sons,who now manage both the two Croydon sites as well as the Clapham branch. The professional standards of the McCarthy's have been consistent throughout the years. This inturn has been a major contributing factor to the longevity of the business even in economical downfalls, as they continue to offer great cars, at great value,with great services; that is the McCarthy Promise.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.mccarthycars.co.uk
17-May

Land Rover Freelander

Service
Product

Service rating : First Class service from start to finish.
Product rating : Presented in excellent order.

No Comment
16-May

Rover Streetwise

Service
Product

top notc

No Comment
16-May

Ford Galaxy

Service
Product

excellent service and a very good company

No Comment
14-May

Mercedes C200

Service
Product

Service rating : Terry was excellent. Gave me time to study the car at a leisurely pace and undertake a test drive. There were a few minor cosmetics which Terry said he would attend to and he did. One week after dropping off the cheque Terry called to say the car was ready and I picked it up a couple of hours later. The experience with McCarthy cars was painlesss and enjoyable. My wife's car needs upgrading soon and have a guess where I'm going to look first!
Product rating : Almost in brand new condition. Really pleased.

Read more
No Comment
30-Apr-2013

Nissan Pumfrey

Service
Product

Service rating : I traveled from Scotland to buy this car found on web site. contacted Terry and he gave me a great description of vehical, and found the car as was described, excellent, first class for year.
Product rating : After travelling to London from west cost of Scotland as could not find a car in the condition I was looking for up here in price range. When I saw the car had no hesitation in buying it there and then. They organised everthing for me MOT. drive away Ins. Made my journey back to Scotland 600 miles, stoppted at my cousin in Clacton,he thought it was fantastic. Drove to north yorkshire and stoppted at my daughters, she said, Gorgeous. and finally home, my wife and two sons said it looked just as new and loved it, as i do. Would recommend McCarthy Cars.First class service. First class car, Love it.

Read more
No Comment
30-Apr-2013

Land Rover Freelander

Service
Product

Service rating : Warm and welcoming, and efficient. Vehicle presented to an exceptionally high standard.
Product rating : No height adjustment for driver's seat. Gear-lever a tad short. Otherwise, absolutely delighted with it [after six hours !!]

No Comment
30-Apr-2013

Audi Q7

Service
Product

Great service, very impressed.

No Comment
23-Apr-2013

Fiat 500 Abarth

Service
Product

Service rating : Great service.
Product rating : Good car, fun to drive.

No Comment
22-Apr-2013

Peugeot 207

Service
Product

Service rating : Great fast service , thank you
Product rating : It was what I purchased and a good recommendation by the garage

No Comment
10-Apr-2013

Fiat Panda

Service
Product

Service rating : Service is excellent.
Product rating : The car is excellent. The wife loves it. Thank you very much for the fantastic service. And looking to buy the 500 Abath in the future.

No Comment
04-Apr-2013

BMW 330 Ci

Service
Product

Friendly and polite service. Professional approach and very helpful regarding the transaction process.

Read more


Thank you for your nice comments.

The handbook has been ordered for you and will be with you shortly

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Many Thanks

James McCarthy
General Manager
McCarthy Cars
01-Apr-2013

Volvo V50

Service
Product

Service was very professional and polite.

Read more
Lynne

Thank you for your comments.

I am sure that the Volvo V50 will give you many years of great service.

Remember that we also carry out Fixed Price Servicing and MOT's when you need them.

If you have any questions, please feel free to call us on 020 8688 8086 or email sales@mccarthycars.co.uk

James McCarthy
McCarthy Cars
28-Mar-2013

Vauxhall Zafira

Service
Product

Service rating : Better communication as had to make various calls to get responses as no one was getting back to me
Product rating : Car was OK for 2 months until got fault where fumes from engine getting into vehicle currently arguing through with RAC & Halfords Autocentres

Read more


Thank you for your comments.

I have taken on board your comments and will ensure that we improve in these areas

With regard to the fumes, please call Wendy, our After Sales Manager on 02087744786 or by email aftersales@mccarthycars.co.uk and she will deal with the RAC Warranty Claim for you.

If you have any other comments or wish to speak to me directly I can be reached on 020 8688 8086 or 07966 248 547 or by email james.mccarthy@mccarthycars.co.uk

Regards

James McCarthy
General Manager
McCarthy Cars
25-Mar-2013

Mercedes S320

Service
Product

Service rating : very helpful, friendly and efficient.
Product rating : a very clean and good example. a good honest car which was well presented, both inside and out with low mileage for year. i drive it with a smile on my face.

Read more
John,

That is what we like to hear. It's great knowing that you are enjoying driving your new car.

If you need any assistance or advice with anything, please feel free to call us on 02086888086 or email sales@mccarthycars.co.uk

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Thanks

James McCarthy
General Manager
McCarthy Cars
23-Mar-2013

Volkswagen Touareg

Service
Product

I felt that Mc Carthy cars were very welcoming, they provided a very good service and were more than happy to help.
They answered all our questions and provided us with a very nice car.
Would definately buy from them again.

Read more
Dawn,

Thank you for the great comments, I will pass them onto Jim and Terry.

If you have any questions or need any help or advice please feel free to call us on 020 8688 8086 or just email us, sales@mccarthycars.co.uk

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Thanks

James McCarthy
General Manager
McCarthy Cars
22-Mar-2013

Land Rover Freelander

Service
Product

Service rating : First class service and attention to detail
Product rating : All working correctly and very pleased with it

Read more
Dave,

Thanks for your review. I am pleased that you are happy with the level of service you received and our attention to detail.

If you have any questions please feel free to call us on 020 8688 8086 or email us sales@mccarthycars.co.uk

James McCarthy
General Manager
McCarthy Cars
22-Mar-2013

Mercedes ML320

Service
Product

Service rating : thk u.
Product rating : thk u.

Read more
David

There is no need to thank us. It is what we are here for.

We aim to give every customer an excellent experience and make purchasing a car as enjoyable and stress free as possible.

Backed up by the most comprehensive after sales service found anywhere.

If you do need anything, please do not hesitate to call us on 020 8688 8086 or email sales@mccarthycars.co.uk

Regards

James McCarthy
General Manager
McCarthy Cars
20-Mar-2013

Nissan Micra

Service
Product

Service rating : Richard has been extremely helpful & courteous. I didn't feel rushed into making a decision and I'm very happy with the choice of car. I wouldn't hesitate
to recommend McCarthy Cars to friends and family. Thank-you.
Product rating : The Nissan Micra is an excellent choice for my requirements. I had a smooth
drive home. As I need to travel up to the Midlands quite often, I feel sure that
the Nissan Micra will prove to be extremely economical and safe on the Motorway.

Read more


Thank you for your comments and review of McCarthy Cars.

I am pleased that you did not feel pressurised or pushed into a vehicle that did not suit you. And that Richard gave you good advice and assisted you in choosing a vehicle that is right for you and your needs.

We strongly feel that our role is to advise and assist, not to sell. We leave our cars to do the selling.

If you need anything, feel free to call Richard on 02077337395 or email him, richard@mccarthycars.co.uk

Also remember that we do great deals on Servicing and MOT's

Regards

James McCarthy
General Manager
McCarthy Cars
18-Mar-2013

Volvo V50

Service
Product

Service rating : This was the first time I used mcarthy cars. For me I new exactly the car I wanted and when I saw it online I went straight down to test drive it. The car was ready for me to take out and the staff were freindly. It was more expensive than others I had looked at but the condition the car was in and the efficient service I got made up for the extra cost. The whole sale ran very smoothly and I felt confident in the service I was provided. I would definately recommend to anyone who is looking to buy a quality used car. Jonathan Harris .
Product rating : Great car. It feels like I've bought it from new.

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Thanks for your comments. The Volvo V50 you purchased is a great car and an ideal sized prestige estate car.

You will be pleased to know that your Rover 25 has gone to a young lady who is learning to drive.

If you need anything, just give us a call on 020 8688 8086 or email us sales@mccarthycars.co.uk

James McCarthy
General Manager
McCarthy Cars
18-Mar-2013

Volvo S60

Service
Product

Service rating : Very helpful, attentive staff. Terry was great to deal with, not pushy or insistent. Atmosphere was relaxed.
Product rating : So far, a very nice car. Everything works as it should, feels both solid and good quality. Valetted when we collected it, with half a tank of diesel. The engine is great too!

Read more


Thank you for your comments.

I will pass them onto Terry.

We aim for every car to be valeted before you collect, it's upto you to keep in in that great condition.

I am glad that you didn't feel pressured or that we were too pushy.

We prefer to undersell and let our cars do the talking. Remember, next year, you can come to us for a fixed price service and MOT.
Just give us a call.

If you need anything else, we are just a call away on 020 8688 8086 or email sales@mccarthycars.co.uk

James McCarthy
General Manager
McCarthy Cars
18-Mar-2013

Fiat 500

Service
Product

Service rating : Excellent
Product rating : Excellent service very happy with car thanks would recommend

Read more
Neville,

2 Cars in 2 months, that is a lot even for you!!

I am sure that your daughter will be pleased with the Fiat 500.

Hope to see you soon

Regards

James McCarthy
General Manager
McCarthy Cars
12-Mar-2013

Volvo

Service
Product
Latest
Service
Product

Service rating : attentive and courteous
Product rating : less cabin/rear leg room than my old 1999 s80. car well presented and missing log book posted to me from Mc Carthy cars.

12-Mar-2013
good range from small economy to luxury

Read more
Stephen,
I hope you are finding the new Volvo S80 as good as your old one.

I know that there a lots of gadgets and buttons, but I am sure you will soon get used to it now that you have the handbook.

I am sure that it will prove to be just as reliable and last as long if not longer.

f you need anything else, we are just a call away on 020 8688 8086 or email sales@mccarthycars.co.uk.

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Regards

James McCarthy
General Manager
McCarthy Cars
12-Mar-2013

Jeep Grand Cherokee

Service
Product

Service rating : Rob and Dom were a pleasure to deal with and made the often stressful experience of part exchanging a car as simple and enjoyable as possible. I am happy that I recieved a very fair deal and am also impressed with their after sales service and communication. Many thanks to McCarthy cars
Product rating : Its early days yet but, so far, I am very happy with my new Jeep Grand Cherokee and look forward to getting a lot of use from it in the future

Read more
Damian

Thank for your comments, I have passed them onto Rob and Dom.

You have experienced exactly the level of service that we try to give to everyone.

If you have any questions, feel free to call Rob or Dom on 020 8680 9460.

Many Thanks

James McCarthy
General Manager
McCarthy Cars
10-Mar-2013

Mercedes E220

Service
Product

Service rating : Well done!
Product rating : A great car!

Read more
Charles,

I am sure that you are enjoying the Mercedes E-Class, I wonder if you will do another 250,000 Miles in this car!!

Remember that we are only a phone call away if you need anything and we look forward to seeing you next year for your service and MOT.

Just call us on 02087744786 when you want us to book you in.

Talk soon

James McCarthy
General Manager
McCarthy Cars
06-Mar-2013

Toyota Avensis

Service
Product

Service rating : All the guys we met at McCarthy were helpful and friendly. They made the whole car buying experience a pleasure - we felt they went above and beyond - fitting four new tyres and front bumper without being asked.
Product rating : Does exactly what it says on the tin - comfort, and looks gorgeous, with great mpg!

Read more
Rob,

I'm glad that you are pleased with the Avensis.

I know it will give you years of great service.

Hopefully see you when you want to change it.

Regards

James McCarthy
General Manager
McCarthy Cars
04-Mar-2013

Audi A8

Service
Product

Service rating : First class service & very nice people to deal with, they went the extra mile when I asked them to switch the towball kit from my old car, no fuss just excellent service. I recommend them to all.
Product rating : Low mileage & full service history

Read more
Eric,

I hope your trip to France went well.

It must feel like home from home for you.

I know that Ron, the man who owned the Audi A8 before you, will be pleased that you are enjoying it.

He always maintains his vehicles to the highest level.

When you get back from France, please call me and we will try and locate a car for your wife.

Regards

James McCarthy
General Manager
McCarthy Cars
03-Mar-2013

Skoda Roomster

Service
Product

Service rating : Very helpful, friendly and efficient service, nice people to do business with
Product rating : Nice quality car, versatile, and a pleasure to drive and with those unique looks it stands out in a crowd

Read more
Trevor,

Thanks for the review.

I hope you are enjoying the Roomster.

And you felt that the long trip down was worth it.

If you have any questions please call us on 020 8680 9460 or email sales@mccarthycars.co.uk

Regards

James McCarthy
General Manager
McCarthy Cars
03-Mar-2013

Volvo V50

Service
Product

Service rating : Couldn't ask for more. The service I have received throughout the whole transaction has been exceptional
Product rating : Only just got it home but all is as I would want so far.

Read more
Rob,

I hope the V50 is treating you well.

I saw your pics on facebook, they look very good.

Perhaps you can get one of the Volvo V50 next to a phonebox.

If you need anything, just give us a call on 020 8688 8086.

Remember that we also do great deals on Fixed Price Servicing and MOT's.

We might even be able to do it when Crystal Palace are at home, to make it easier for you!!

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you

James McCarthy
General Manager
McCarthy Cars
03-Mar-2013

Volvo V70

Service
Product

Service rating : Good dealer. You pay a little more, but worth it for the attentive service.
Product rating : Love it to bits. Considering its 80,000 miles, its like a new car.

Read more
Jim,

I hope the V70 is treating you well.

I am sure you are putting it through it paces.

Remember that we also do great deals on Fixed Price Servicing and MOT's.

And because you are so local, we can always pick it up or drop you back home.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you

James McCarthy
General Manager
McCarthy Cars
03-Mar-2013

Volvo S80

Service
Product

Service rating : Nice group of staff. Had a problem the day after purchase. McCarthy Cars paid Volvo for the full cost to rectify (alarm system). Restores your faith in 2nd hand car sales!!
Product rating : Great spec car, good performance. Difficult to keep clean...........maybe that's just me?

Read more


Sorry that you had an issue with the alarm siren. But these things do happen.

I am pleased that you were impressed with how we dealt with the issue.

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you

James McCarthy
General Manager
McCarthy Cars
03-Mar-2013

Mercedes ML320

Service
Product

Service rating : Miles better than a main dealer.
Will definately use again.
Product rating : Love it.

Read more
Anthony,

Thanks for your kind words. This is what we strive for.

I am sure that the ML will be an excellent car for you and it looks great with your new plates on it. I hope that you have many good camping trips with it.

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Thanks

James McCarthy
General Manager
McCarthy Cars
21-Feb-2013

Land Rover Freelander

Service
Product

Service rating : Very pleased, helpful and accomodating.
Product rating : Very pleased, still finding extra equipment fitted which we didn't know about!

Read more


We are pleased that you found us helpful and accomodating. It is what we aim for.

We feel that too many companies try the hard sell and pressurise people into making rush decisions.

James McCarthy
General Manager
McCarthy Cars
20-Feb-2013

Mercedes SLK350

Service
Product

Excellent service my 5th purchase from mc carthys cars would highly recommend

Read more


I am glad that you keep coming back.

As always, if you need anything, just give us a call.

We look forward to seeing you soon

Regards

James McCarthy
General Manager
McCarthy Cars
20-Feb-2013

BMW X5

Service
Product

Service rating : The service was excellent, always kept me informed. Terry was great in sorting our car, always greeted with a smile.
Product rating : The car is very nice, drives like new, although there is a small issue with the interior light on the stereo which needs to be rectified, which I have made an appointment on friday to have looked at. Apart from that the car is lovely.

Read more

I am glad that you found Terry and our service excellent.

We do aim to make purchasing a car as simple and enjoyable as possible.

I hope that the issue with the light on the stereo has been resolved for you.

I think Michael was going to come and see you about it.

Remember, next year, you can come to us for a fixed price service and MOT.

Just give us a call. If you need anything else, we are just a call away on 020 8688 8086 or email sales@mccarthycars.co.uk

Thanks

James McCarthy
General Manager
McCarthy Cars
20-Feb-2013

Chrysler Voyager

Service
Product

Service rating : 1st class, i will buy again when i next change my car and recommend to anyone
Product rating : best car i have ever driven, simply wonderful

Read more


Thanks for the comments. I have passed them onto Robert and Dominic.

This is what we aim for, Great Cars and Great Service.

Remember that we also do great deals on Fixed Price Servicing and MOT's.

Just call us on 02087744786 or email aftersales@mccarthycars.co.uk for us to arrange for you.

Regards

James McCarthy
General Manager
McCarthy Cars
12-Feb-2013

Jaguar X-Type

Service
Product

Service rating : They were efficient, courteous and made buying and part exchanging a very easy process.
Product rating : I am delighted with my Jaguar XF. Although not a brand new car it is in immaculate condition and has been much admired since I bought it and most importantly it drives beautifully.

No Comment
11-Feb-2013

Mercedes ML420

Service
Product

Service rating : very helpfull
Product rating : Car MOT with four new tyres
Very pleased with the car

No Comment
10-Feb-2013

Jaguar X-Type

Service
Product

Very good service. Everything done as they said it would be-very simple but something that many organisations do not do !

No Comment
10-Feb-2013

Mitsubishi Shogun

Service
Product

Service rating : I was very happy with the professional and friendly service I received from McCarthy Cars. From the prompt greeting to the ease of arranging an immediate test drive.
Product rating : The car was serviced and immaculately cleaned for collection, which was a quick and efficient process.

No Comment
09-Feb-2013

Citroen C4

Service
Product
Latest
Service
Product

Service rating : from the moment i walke onto forecourt, richard the salseman actualy instantly went out of his way to welcome me and my son , finding out what kinda vehicle i was looking for, even letting me take a test drive of my chosen car to show my wife at home, in carshalton, this alone, along with the quality of vehicle was enough for me to buy my car. will be telling freinds and family about mccarthy cars, an leel of service shown and quality of stock.
Product rating : at the moment we are on day one of purchase, looking great so far.

09-Feb-2013
Service rating : from the moment i walke onto forecourt, richard the salseman actualy instantly went out of his way to welcome me and my son , finding out what kinda vehicle i was looking for, even letting me take a test drive of my chosen car to show my wife at home, in carshalton, this alone, along with the quality of vehicle was enough for me to buy my car. will be telling freinds and family about mccarthy cars, an level of service shown and quality of stock.
Product rating : day one so far everything is excellent !

Read more
No Comment
09-Feb-2013

Jeep Grand Cherokee

Service
Product

Service rating : Although busy the staff were polite and attentive and knew about the cars that were for sale. Thanks
Product rating : The jeep runs perfectly and will be a lovely family car for us all

No Comment
09-Feb-2013

Nissan Qashqai

Service
Product

friendly service, very helpful

No Comment
07-Feb-2013

Volvo S60

Service
Product

Service rating : good serviceA+A+A+A+A+A+
Product rating : good clean car A+A+A+A+A

No Comment
05-Feb-2013

Nissan X-Trail

Service
Product

I have now dealt with McCarthy cars three times and on all of these occasions I have had a very satisfactory service

No Comment
01-Feb-2013

Mercedes S320

Service
Product

Service rating : When I began a search to replace my existing Mercedes Benz 4x4 I had in my mind a used Mercedes model and year of manufacture that I really wanted but felt I could never realistically find.
As most people do I started searching on the Autotrader website and to my amazement I actually found the car that matched my specific requirements. If you take into account that I meticulously looked after my own vehicle then finding a used specimen that was one owner from new, full service history, relatively low mileage and clean inside and out was going to be a challenge.
First thing that came into my mind that this is too good to be true and assuming that a “small” dealer which I had never heard of was selling it there has to be a catch. I first went onto to HPI check the car even before contacting the dealer – it was OK! Then I phoned the dealer to obtain further information and I spoke to Terry who was very helpful. I still felt at this time that something has to be wrong with car. Then I made plunge to travel and see the car – I was still apprehensive even at this time.
When I reached the Showroom I was met by James McCarthy who showed me the vehicle and allowed me to test drive the car. After meeting James and his team I was confident that the car was as stated in writing. Thereafter, the buying process was a joy and I am happy say that small businesses can still thrive in an age when bigger businesses endeavour to muscle out the small companies. The reason why McCarthy Cars are successful is simple – personalised, knowledgeable, efficient service.

Jay Jethwa, Perivale, Middlesex
Please use this space to let us know what you think
Product rating : Greay Car and Great Value for Money!

Read more
No Comment
26-Jan-2013

Jaguar X-Type

Service
Product

Service rating : Fantastic service from all the team at McCarthy Cars. No pressure selling, just friendly help and advice from Rob. Really pleased with the trade in offer, and was given the opportunity to thoroughly test drive the car. After sales help has all been first class too!
Product rating : Absolutely love the Jaguar, developed a small fault shortly after collection, but dealt with swiftly and very fairly by Wendy at McCarthy Cars! I couldn't ask for better service than that!! Thank you once again.

Read more
No Comment
24-Jan-2013

Mercedes ML270

Service
Product

Service rating : I enjoyed my dealings with the company. The adopt a friendly approach whilst maintaining professionalism and efficiency.
Product rating : The car handles well and is generally well equiped - although parking sensors would be an improvement.

No Comment
21-Jan-2013

BMW 325

Service
Product

Service rating : We never felt pressured to buy the car.
Product rating : We are very happy with the car, and few concerns we have had have been dealt with very quickly by the staff at Clapham.

No Comment
18-Jan-2013

Audi A3

Service
Product

Service rating : A good, friendly service without the hard sell.
Good communication throughout and prepared to look at any faults on the vehicle, no matter how large or small, and rectify them immediately, without question.
The car was clean and in very good condition. The engine looked like new!
We were also given a full service, 1 year MOT and 1 year Tax.
Product rating : A good, clean and sturdy car. Economical, especially on long runs. A nice drive...

Read more
No Comment
17-Jan-2013

Rover 45

Service
Product

Service rating : The service was very good and good advice as to the car and its history was given.
A fault which developed soon after I took delivery was corrected without hesitation; the car was collected from my home and returned to me in fine condition and I was lent a replacement whilst the car was away.
All very satisfactory.
Product rating : After its mechanical fault (defective water pump) was repaired, the car has proved to be suitable for my purpose although the Rover automatic drive needed getting used to.

So far, I have no complaints.

Read more
No Comment
16-Jan-2013

Volvo V50

Service
Product

Service rating : Easy to do business with. No hard sell on financing but open to providing options. 7 days a week opening so easy to arrange test drive. Would have been nice to be able to take longer test drive on motorway but dealer is best part of half an hour's drive away.
Product rating : Great condition and low mileage. Came serviced and MOTed for a year with 3 month warranty included. Only quibble is that luggage cover is missing and wrong size tyres on rear wheels. Sports model so feel all the bumps but absorbs bigger bumps surprisingly well.

Read more
No Comment
14-Jan-2013

Volvo V70

Service
Product

Service rating : Would highly recommend McCarthy cars - there service has been fantastic at every stage of the buying process.
Product rating : So far so good.

No Comment
11-Jan-2013

Land Rover Freelander

Service
Product

Service rating : Service was very good although we did have to wait a while before the car was ready.
Product rating : Great that we got 4 new tyres although we did discover that the front drivers rear mirror needs fixing.

No Comment
10-Jan-2013

Fiat Punto

Service
Product

Service rating : Great service, very professional and honest. The car was in great condition and it was very reassuring to know that lots of inspections and tests had already been carried out on the car for safety and protection, and all the paperwork was organised and ready to hand. The dealer knew a lot about the cars there and our car's specs, so we knew straight away that it was a genuine (and friendly) dealer.
Product rating : Great car which drives like a dream! All the mod cons plus little extras which really make a difference to the driving experience. A great car to drive around town and also for long journies, not to mention the super low tax and high mileage. Definately a car to recommend!

Read more
No Comment
03-Jan-2013

Volkswagen Touran

Service
Product

Follow-up after 274 days : Service rating :
Product rating : On the whole good, but had to have new head gasket after 8 months

No Comment
31-Dec-2012

Fiat Grande Punto

Service
Product

Richard was both polite and extremely helpful throughout !!

No Comment
27-Dec-2012

Mercedes C200k

Service
Product
Latest
Service
Product

Follow-up after 276 days : Service rating :
Product rating : \very pleased with car, and particularly pleased with the courtesy given by all concerned. Happily recommending McCarthy cars to friends and colleagues.

27-Dec-2012
Service rating : Very pleased with servicing and help with care of car.
Product rating : Disapointed with fuel consumption, have changed from diesel, but that is probably because of excellent "kompressor" and my right foo !!. This is reason for not giving "Excellent", but like it very much

Read more
No Comment
21-Dec-2012

Audi Convertible

Service
Product

Service rating : I was particularly impressed by the fact that McCarthy's gave the car a full service, two new tyres and a new radio before delivery.
Product rating : It is a lovely old car which still turns heads.

No Comment
19-Dec-2012

Jeep Grand Cherokee

Service
Product

Follow-up after 274 days : Service rating :
Product rating : Very poor service from mc Carthy cars first the engine light came on as I drove back too the northeast I rang mc Carthy cars too be told it might go out yer right on arriving home I put it into the garage and it had 48 faults, on those faults I've had to change four O2 sensors plus other smaller jobs costing £600, the garage also noticed the mot had the kilometre on instead of miles I contacted mc Carthy cars five times Claire I believe no help I ended up having to go 25 miles to the nearest visa getting the car checked over myself and have all the paperwork sorted, the roof of the car was damaged with tree sap I called mc Carthy cars too told tough get it cleaned so I paid £60 for a polish valet that didnt get it off so had it painted £140 I love the car but I would never buy another car from mc Carthy cars

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Sorry to hear that you have a few issues with the Jeep.

I understand that you have been in contact with Robert and Dominic.

I hope all the issues have been sorted to your satisfaction.

If you do want to contact me directly, please feel to

I am on 020 8688 8086, or 07966 248547 or james.mccarthy@mccarthycars.co.uk

James McCarthy
General Manager
McCarthy Cars
11-Dec-2012

Land Rover Freelander

Service
Product

Service rating : They made the buying experience easy. I didn't even have to ask any questions; they were already prepared with all the answers. I will use McCarthy Cars again.
Product rating : A comfortable drive, and surprisingly nippy for a relatively small engine in such a big car.

No Comment
05-Dec-2012

Volvo V70

Service
Product

I wanted a specific model and condition and McCarthy Cars were able to provide a fine example. The service was first rate - I would not hesitate to recommend them - and would certainly return next time we need another car.

No Comment
04-Dec-2012

Land Rover Freelander

Service
Product

Service rating : The salesman was most helpful, not pushy and answered all our queries promptly.
He then kept us up to date when we were due to pick it up and there was a delay in preparing it.
Product rating : The car was needing some work done before we could pick it up and had a MOT and service work done on it but having now put about 1000 miles on it since purchasing it I am really pleased with it and obviously the snow and ice have tested it thoroughly

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No Comment
27-Nov-2012

Jaguar X-Type

Service
Product

Service rating : A very good buying experience and I was very pleased with the way I was looked after>
Product rating : Early days, but the car seems fine and just what I was looking for and in the right condition.

No Comment
20-Nov-2012

Land Rover Range Rover

Service
Product

Great service

No Comment
20-Nov-2012

Fiat 500

Service
Product

Service rating : Professional company and it felt like personalised service. Friendly and helpful from start to finish.
Product rating : My daughter loves her new car.

No Comment
20-Nov-2012

Volvo S60

Service
Product

Service rating : The staff especially Terry couldn't have done more to help.
Product rating : I can feel the gear changes more than i have in previous automatics. Otherwise very satisfied.

No Comment
20-Nov-2012

Volvo V70

Service
Product
Latest
Service
Product

Service rating : i am realy pleased with McCarthy cars nice people to do business with
Product rating : as soon as i saw the car i thought thats mine the car was well prepared i am realy pleased would recomend McCarthy cars to any one

20-Nov-2012
they are good to do business with would recomend them to any one

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No Comment
20-Nov-2012

Mercedes ML

Service
Product

Service rating : Really went over and above what they needed to do. This is what customer service is all about!
Product rating : Very heavy on fuel, but I knew that. The only qualm I have is that the bluetooth connectivity is antiquated as is the iphone cable. Otherwise a brilliant car

No Comment
20-Nov-2012

Mercedes R-Class

Service
Product

Service rating : Far more used to buying cars privately, but the experience of buying through Mccarthy cars offerred additional piece of mind especially as we were spending so much money.Friendly, helpful and professional. The years of trading behind them clearly shows.
Product rating : Love the car. Such a good decision.

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No Comment
05-Nov-2012

Volvo XC90

Service
Product

Service rating : We had an excellent experience with McCarthy Cars. We were helped by Jim, James and Terry, all very patient with all of our questions and extremely helpful when with the whole process from start to finish. I would highly recommend them to friends and colleagues, in fact, I already have.
Product rating : The vehicle itself has been a dream, all issues that we noticed on purchase have been sorted. We have discovered however that the heated seat on the drivers side does not work, my husband hasn't had a chance to call them about this but I'm sure they'll be helpful with this as they have been about everything else.

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No Comment
22-Oct-2012

Fiat 500

Service
Product

Service rating : Very professional, honest and helpful staff, and a very easy process to set up the finance etc. It took all the stress away from buying a car - and I got a great car to boot!
Product rating : Absolutely love it! No issues with it so far, and it runs very well indeed. Great condition inside and out - my friends are all very admiring of it!

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No Comment
19-Oct-2012

Fiat 500

Service
Product

Service rating : Very friendly and helpful - would recommend to anyone looking to make a big purchase easier
Product rating : Love my new car! Its a joy to drive

No Comment
16-Oct-2012

BMW X5

Service
Product

Service rating : Great service ...
Very happy with my purchase.. Cheers mccarthys
Product rating : More than happy with my car ...

No Comment
11-Oct-2012

Peugeot Bipper

Service
Product

Follow-up after 6 months : Excellent

No Comment
08-Oct-2012

Rover 75

Service
Product

Service rating : Friendly, helpful & patient
Product rating : Nicely prepared and even had fuel in the tank!

No Comment
07-Oct-2012

BMW 520d

Service
Product

Service rating : terry was very helpful always polite quick service rang me back when he said all the time ...the service was 110%...thank you
Product rating : the car is very good i am happy the only down side he did not show much about the car,as this car got quite a few gadgets...

No Comment
01-Oct-2012

Land Rover Freelander

Service
Product

Service rating : Great service. dealt with James the owner, nice guy and very pleasent.
Product rating : Nice truck, very smooth and in great shape.

No Comment
24-Sep-2012

Mercedes R500L

Service
Product

Service rating : I found the service very fiendly catering for what we wanted. No pressure selling and a good range of stock to pick from.
Product rating : I like this car a lot.

No Comment
20-Sep-2012

Citroen C8

Service
Product

Service rating : Excellent, friendly, professional and dealt with minor problems with car promptly and willingly.
Product rating : Suits me perfectly - although I'm a bit nervous of so many electrical gadgets - lots to go wrong! Nice to drive - lots of space and a good colour too - vibrant green. Silver and grey cars are soooo boring!

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No Comment
15-Sep-2012

Jaguar S-Type

Service
Product

This the the second car we have purchased. I visited the company on several occasions prior to buying the car and Jonathan, James, Dominica and Robert the sales staff were helpful, courteous, knowledgeable and there was no pressure to buy. I will definitely buy from them again.

No Comment
14-Sep-2012

Saab 9-3

Service
Product

Service rating : I drove down from suffolk to view the car after seeing it on the web ,feeling anxious
weather the car was not what i expected and what the salesman would be like,would he be pushy and try to talk me into buying a car i wasnt sure of.
I need not have worried , he let me take my time to look at the car as well as other Saabs he had in stock and take it for a drive.
When i picked up the car it looked brilliant after it had been valeted. I found them to be friendly and helpful and i would have no hesitation buying another car from them
Product rating : An absolutely brilliant car it is everything i expected and more ,wonderful to drive and very economical on fuel . i wish i had bought a Saab years ago.

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No Comment
13-Sep-2012

Citroen Xsara Picasso

Service
Product

Service rating : Very friendly, helpful and efficient. Car was exactly as specified and was delivered in a superb condition.
Product rating : Although it is 5 years old the condition was as new and it had been cleaned and valeted to showroom condition.

No Comment
13-Sep-2012

Mercedes ML300

Service
Product

Very helpful

No Comment
13-Sep-2012

BMW X5

Service
Product

Service rating : Pleasant and friendly service. Disappointed with the 7 day drive away insurance. Being declined on that type of car makes it seem an empty offer especially as most of the stock is not dissimilar in quality.
Product rating : So far so good - picked up a couple of elements that need looking at - 'check brake liners' message/DSC light and wing mirrors - I assume these will be picked up under the warranty and will be contacting Mccarthy cars directly.

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No Comment
05-Sep-2012

Mercedes E220

Service
Product

Service rating : The service was 7 star, as one would would expect from a professional company such as the McCarthy's, and at the same time very enjoyable with all the Blarney and Irish charm that comes with their customer service.
Product rating : I have just returned from a 2,000 kilometre holiday in France, which I took just six days after buying the E220 from McCarthy Motors, and am very pleased to report that the only problem that I had during my trip was with too much French wine, but the Mercedes performed effortlessly and gave us a smooth ride and a great consumption I am pleased to say!

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No Comment
04-Sep-2012

BMW X5

Service
Product

Service rating : They were a breath of fresh air, so much more professional than all the other car dealers I visited. They took the hassle out of buying a new car and even delivered it. They did all the little bits and pieces that we had agreed on. No complaints at all.
Product rating : Loving my new car, just having to get my head round the jump in fuel consumption from my old Ford Focus but that was to be expected!

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No Comment
02-Sep-2012

Jeep Cherokee

Service
Product

Service rating : Outstanding service, friendly, polite and very helpful. The kind of service you expect but very rarely get.
Product rating : Great car, reliable and suits my families needs perfectly. Minor issue with the Jeep however no problem is to big or to small for McCarthy cars, fixed straight away.

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No Comment
01-Sep-2012

Mini Cooper

Service
Product

A good selection of cars, with a professional staff.

No Comment
24-Aug-2012

Mercedes C200

Service
Product

Service rating : An excellent friendly professional service. A lovely lovely team of people. Minor problem post sale dealt with immediately and efficiently. Can't fault them in anyway. I have recommending them to everyone I know!
Product rating : Fantastic. Feel I have been well advised

No Comment
23-Aug-2012

BMW 120

Service
Product

Good service from start to finish, very glad I used them, looked after me, took care of the car as they said they would, good exchange rate on my car, good communication, glad I got my first family car from here, will recommend.

No Comment
23-Aug-2012

Volkswagen Touareg

Service
Product

Service rating : Jim was very knowledgeable and friendly and provided an excellent service throughout. He definitely knows his stuff ! The whole experience was swift and without issue and have already recommended mccarthy cars to family members. Will definitely use them in future.
Product rating : I have only had the new car one week but I have to say I absolutely love it and so far so good. No issues at all.

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No Comment
14-Aug-2012

Lexus RX300

Service
Product

Service rating : The salesman, Dominic was polite and very well mannered. He provided us with all the necessary information and was very helpful. We would certainly recommend your dealership to our friends should the need arises when they are looking to get a car. Many thanks.
Product rating : Quality of the car is good and clean. Only minor issue regarding the bonnet which at some point we will bring it to your dealership to get it sorted out. Apart from the GREAT.

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No Comment
04-Aug-2012

Jeep Cherokee

Service
Product

Service rating : Nice company polite staff
Product rating : Lovely car though I was of the understanding it should have come with a new 12month MOT certificate but appears not to have.

No Comment
03-Aug-2012

Mercedes ML270

Service
Product

Service rating : Everything was excellent
Product rating : Early days but so far so good

No Comment
30-Jul-2012

Audi A4

Service
Product

Service rating : excellent service from polite well presented staff. My only complaint is that the sites at Clapham and croydon are very short on parking for customers.
Product rating : this is my fourth Audi A4 and, so far, I have nothing but praise. The engine is quiet and fuel efficient. Acceleration is great and probably matches that of my old 3 litre sport. Very well put together with a solid feeling to everything. The sport seats are amazingly comfortable once set up correctly.

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No Comment
26-Jul-2012

Saab 9-3

Service
Product

Service rating : Excellent service. Very knowledgeable. Attentative but not pushy. I will go back myself and reccomend to others.
One slight quibble. A £12,000 car with no tax and no fuel?
Product rating : Love the car but don't know how long I can afford to run it. Will look for a similar car but with diesel engine in future.
One slight concern. Saab no longer manufactured. Parts/service/repairs in future?

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No Comment
26-Jul-2012

Toyota Prius

Service
Product

Helpful efficient advice

No Comment
26-Jul-2012

Land Rover Freelander

Service
Product

Excellent. Easy, stress free, pleasant, not pushy and efficient. Overall fantastic service

No Comment
23-Jul-2012

Ford Focus

Service
Product

Excellent service and staff!!A1

No Comment
23-Jul-2012

Hyundai Santa Fe

Service
Product

Service rating : We had a very pleasant experience at McCarthys, Very helpful.
Product rating : As we had purchased a caravan, we were looking to buy a newer car to take the weight. We were pleased we have found the Hyundia Santa-Fe as this fits the purpose.

No Comment