MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from281937 Customer Reviews

  • Feefo member since
  • 27/04/2010

  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, G-Star, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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  • Go to MandM Direct

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about.The percentage of all customers leaving a review who rated the product either 'good' or 'excellent'.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
28-Mar-2012

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Karrimor Womens Grenada Velcro Sandals Desert Sage
  • Character Womens Little Miss Sunshine Vest And Shorts Set Sky/White

Good, quick service but your couriers do not even leave enough time for me to answer the door before getting back in their vehicles. I have often had to rush to the door to collect a parcel and found that they are about to knock on my neighbour's door.

 No Comment
21-Feb-2012

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Firetrap Womens Krafty Jeans Silver Blue
  • Firetrap Womens Alice Slim Fit Jeans Smokey Denim
  • etc.

Didn't fit

Read more

I am sorry this item didn't fit as you expected. We do aim to give as much style information as possible online to help our Customers when choosing items. I'm sorry if you did not find this helpful
Thanks for your feedback. Please feel free to return it for an exchange for something else or a full refund.
Emma
Customer Care Team
08-Feb-2012

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

Very dissapointed as Jeans have had to be returned as faulty. The leg ripped when trying on very poor quality.

Read more

Thank you for your feedback.
I am sorry to hear that these weren't suitable. We aim to check all stock for quality control before it's sent out, so I apologise that this slipped through the net.
It doesn't look like your returns have been processed yet - when they are, we'll email you to let you know. Please allow 14 days from the day you returned them for your returns to be processed and to be in receipt of your refund or exchange.
Joe
Customer Care Team
03-Feb-2012

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

Good product but delievery was not as quick as has been with previous orders

 No Comment
08-Jan-2012

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Trespass Mens Borgota Fleece Slate
  • Puma Mens Repli Cat II Trainers White/Black/Grey
  • etc.

Great products, great service, great prices!

 No Comment
23-Dec-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Diesel Womens Louvely Jeans White

every thing fits really well

 No Comment
19-Dec-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Firetrap Womens Rema Salt Bootcut Jeans Stone Wash
  • Bench Womens Bumster Hoody Bungee

brill value

 No Comment
18-Dec-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

Excellent service

 No Comment
16-Dec-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Superdry Womens Vintage Thrift Dolly Dress Dove
  • Sarah Jessica Parker Twilight 75ml
  • etc.

Delivery time was good and products are good.thank you

 No Comment
08-Dec-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • French Connection Womens Frost Dress Black

too large didnt look the same as picture

Read more

Thank you for your feedback.
I am sorry to see that you weren't 100% satified with these jeans. We try and use as accurate a picture as we can on our site and our size charts come from the manufacturers.
Please feel free to return them unworn and we'll be happy to refund or exchange them for you, as required.
Joe J
Customer Care Team
07-Dec-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Ted Baker Mens Gass Born Black Creased Resin Jeans Black
  • Firetrap Mens Push Y-Neck T-Shirt Cream
  • etc.

an excellent service takes alot of trouble out of shopping value for money

 No Comment
24-Nov-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

*****

 No Comment
17-Nov-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Diesel Womens Nevy Jeans Light Blue

Very hard to get the correct size

 No Comment
14-Nov-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • B-Young Womens Tequila Dress Black
  • Ringspun Womens Flying High Jersey Black
  • etc.

very prompt and fast service

 No Comment
09-Nov-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Superdry Womens New Entry Skinny Jeans Ranger Wash
  • Miss Sixty Womens Shock Jeans Denim
  • etc.

Not liked

Read more

Thank you for the feedback. We ask for customers feedback regarding fit and style of the product so that other customers are able to view before they purchase. Please feel free to return any unworn item for a full refund or exchange.
Sammie
Customer care Team
25-Oct-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • B-Young Womens Printed Dress Black
  • Henleys Womens Roddam Jeans Indigo Wash
  • etc.

Didn't fit well

Read more

Thanks for your feedback. I'm very sorry to see these items aren't suitable. Not to worry, please do return them to us unworn using the Collect+ label. When back we can swap the items for different sizes or a issue a full refund. We look forward to hearing from you,
Joe - Customer Care Team
21-Oct-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

These jeans are lovely. They fit really well and are comfortable. Look great with boots.

 No Comment
20-Oct-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Firetrap Womens Rema Babylon Bootcut Jeans Dark Wash
  • adidas Womens PR ESS Tight Medium Grey Heather

As above

 No Comment
10-Oct-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Breed Mission Sunglasses Sound
  • New Balance Mens Tech Jacket Princess Blue
  • etc.

The zip was broken on the jeans.

Read more

I am sorry to hear that you are not entirely satisfied with your recent purchase. We do try and give as much detail as possible regarding the material and design of items with a product description provided by the manufactures. Please feel free to return any unworn item to us for a full refund or exchnage.
Sammie
Customer Care Team
06-Oct-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Voi Jeans Mens Buxton T-Shirt Grey Marl/Black
  • Firetrap Womens Nadia Slim Fit Jeans Black

Love these Jeans!

 No Comment
28-Sep-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

way to big, and way to long.

Read more
No Comment
12-Sep-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Firetrap Womens Sniper B Babylon Jeans Dark Wash
  • Firetrap Womens Natchi Knit Top Phantom Marl

Excellent value

 No Comment
30-Aug-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

I have only worn these jeans a couple of times and they are going into holes on the leg....they are designed to be distressed but I wouldn't expect them to 'fall apart!)

Read more
Hello,
Thanks for your feedback. I’m sorry to hear that you aren’t happy with your reply. Yes, these Jeans are designed and manufactured to a distressed finish; however, they shouldn’t be falling apart from a couple of wears. If you think they are faulty you are welcome to return them for a full refund or exchange. Please remember to detail the fault so we can inspect fully.
Joe – Customer Care Team
25-Aug-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Superdry Womens Orange Label Boyfriend Cardigan Woods Blue
  • Superdry Womens Orange Label Boyfriend Cardigan Ice Marl
  • etc.

.

 No Comment
16-Aug-2011

Firetrap Womens Rema Straight Fit Jeans Karbon Denim

  • Customer also reviewed:
  • Superdry Womens Pump Attendant Jeans Damaged Indigo
  • Firetrap Womens Blane Indigo 10 Jeans Karbon

Didn't like them too plain, Also would've needed a size smaller

 No Comment