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MandM Direct Reviews

Consumer ratings of MandM Direct

Feedback for www.mandmdirect.com has been compiled from 284101 Customer Reviews

  • Feefo member since
  • 27/04/2010

  • MandM Direct is one of the UK's leading fashion and sports retailers selling your favourite top brands - Bench, Firetrap, Timberland, G-Star, Fred Perry, adidas, Nike, Puma, Henleys, Berghaus and loads more, all with savings of up to 75% off UK recommended retail prices.

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The rating shows just the review scores in the category or product area selected.

about.The percentage of all customers leaving a review who rated the product either 'good' or 'excellent'.

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Reviews

DateProductRatingCustomer ReviewReply from www.mandmdirect.com
19-Jan-2012

Ben Sherman Mens Jeans Mid Wash

As expected.

 No Comment
15-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Ted Baker Womens Rieser Skinny Jeans Mid Wash
  • French Connection Mens Denim Jeans Light Blue
  • etc.

Great service and easy to return aswell.

 No Comment
13-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Timberland Mens Blouson Jacket Light Green
  • Ted Baker Womens Wilan Oversized Contrast Bow Tunic Black
  • etc.

I`m very satisfied with my order and the service. I will order also in the future.

 No Comment
13-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Jupiter Boots Black/Gold

Top quality goods at affordable prices

 No Comment
12-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Pierre Cardin Mens Classic Check Shirt Red Check
  • Sergio Tacchini Mens Flasco Lace Trainers White/Navy/Gold
  • etc.

Excellent communication and arrived on time.

 No Comment
12-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Kangaroo Poo Mens Oval T-Shirt Green
  • Kangaroo Poo Mens TT T-Shirt Bright Apple

Fast, cheap, with cash back from Quidco.

 No Comment
03-Jan-2012

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Henleys Mens Pierhead Polo Black
  • Ben Sherman Mens Five Pair Pack Socks Black

Good selection in a variety of sizes with speedy delivery and, should it be required, an excellent returns policy. What more can you ask.

 No Comment
28-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • French Connection Womens Striped 72 Top Crabapple/Utility
  • Karrimor Mens Stripe Polo Grey
  • etc.

very pleased that everything came well in time for xmas considering I was late putting order in and when there was a query the girl I spoke to was very friendly and soon sorted problem out

 No Comment
25-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Tremor Velcro Trainers White/Black/Aqua
  • Voi Jeans Mens Stardust Lace Trainers Black Check/Grey
  • etc.

Size problem

Read more

I am so sorry to hear that some of your items were not a good fit. Sizing can and does vary from brand to brand and we do try and give as much information as possible regarding this.
Please feel free to return any unwanted items back to us providing they are unworn and within out 28 day "no quibbles" returns policy for a refund or an exchange.
Luke - Customer Care Team.
23-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Henleys Mens Carpella OH Hoody Charcoal/White

Jeans are lovely but sending it back as they are too small for my partner!

 No Comment
23-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Sergio Tacchini Mens Flasco Lace Trainers White/Navy/Gold
  • Frank Wright Mens Lace Shoes Brown
  • etc.

Rear pocket ripped twice on 1st wear! Rips got worse after washing. All I did was put my hand in the back pocket!

23-Dec-2011
Service rating : Thank you Luke for such a quick reply!!! Just heading off for Xmas holidays, so will send back after the New Year if that's OK.
Thanks again & Merry Xmas!!
Paul
Product rating : Thank you Luke for such a quick reply!!! Just heading off for Xmas holidays, so will send back after the New Year if that's OK.
Thanks again & Merry Xmas!!
Paul

Read more

I am sorry to hear that this item has become faulty on the back pocket. Please do return the item to us enclosed with a covering letter for our returns department to inspect. Please also note down if you would prefer a replacement pair or an exchange.
Luke - Customer Care Team.
22-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Fred Perry Mens Cardigan Grey Marl

Looked good but again although I ordered my exact size they were far too big.

Read more

Thank you for the feedback. I am sorry to hear that the item was unsuitable. Please do return the item so we are able to issue you with a replacement size or full refunded as requested. Please note we currently have an extended returns policy up until the 31st of January.
Sammie
Customer Care Team
22-Dec-2011

Ben Sherman Mens Jeans Mid Wash

great quality

 No Comment
22-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Kangaroo Poo Mens Atlanta Plain Polo Navy
  • Kangaroo Poo Mens Franz Slub Polo Stone

ok

 No Comment
20-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Schott Mens Sherpa Lined Hooded Fleece Heather Grey
  • Schott Mens Overshirt Blue Checks
  • etc.

as ordered and promised will use again

 No Comment
20-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Playboy Womens Pretty Pastel PJ Pink
  • Henleys Mens Sanson Beanies Ecru
  • etc.

Always good value prompt delivery great service

 No Comment
20-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • New Balance Mens Ultra Wicking Long Sleeve Lightning Dry Top White
  • Calvin Klein Mens Signature Long Sleeve Top Pink

Hadn't used for a long time I know wonder why? Great service and with the promise of returns after Christmas positive for everyone

 No Comment
19-Dec-2011

Ben Sherman Mens Jeans Mid Wash

Recognised quality brand at an excellent price. Top drawer! Cann't fault.

 No Comment
19-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Broughton Jeans Darkwash

Excellent

Read more
No Comment
19-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Simple Mens Careen Trainers Classic Taupe
  • Onfire Mens Worker Boots Brown
  • etc.

Often the clothes do not fit me well, but have never had a problem in returning goods so it is still worth trying - otherwise I would not use M&M. Styles good but sometimes the quality not as good as the item looks in catalogue.

 No Comment
19-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Bench Womens Sinful Sequin Hoody White
  • Bench Womens Hopscotch V-Neck T-Shirt White/Green

These look good

 No Comment
17-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Ben Sherman Mens Polo Rush
  • Ben Sherman Mens Polo Shirt White

washed jeans as advised before wearing and found stitching on rear pockets of poor quality so much so that one pocket was damaged and had come away from the jeans, will be returning this item for exchange in the near future

Read more

Thank you for your feedback. I'm so sorry to hear this. I find this unusual as Ben Sherman is normally a very reliable brand. Please do return this item back to us along with a covering note for inspection. Once we have checked your item, we will be able to issue either a refund or replacement.
Zac - Customer Care Team
15-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Voi Jeans Mens Login Hoody Black
  • French Connection Mens Leather Wallet Black/Blue

xmas present

 No Comment
15-Dec-2011

Ben Sherman Mens Jeans Mid Wash

they fit perfectly

 No Comment
08-Dec-2011

Ben Sherman Mens Jeans Mid Wash

  • Customer also reviewed:
  • Kangaroo Poo Mens Two Pack Boxers Black/Pink Black/Royal
  • Kangaroo Poo Mens Lightweight Gilet Navy

This item is great value and they look good, they are a christmas present and I hope they will fit, this will be the only reason they would be returned and then i would get a diferent size

 No Comment